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  • Verified reviews icon18
    Verified water softener services reviews

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"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."

Ben B on July 2024

With over 20 years of experience, boilers and water heaters are our specialty. - High Efficiency and Combination Boilers - Tankless Water Heaters - Heat Pump Water Heaters - Steam Boilers - Standard Hot Water Boilers - Standard Tank Water Heaters

"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."

Ben B on July 2024


Avatar for Sila Heating, Cooling, Plumbing and Electrical

Sila Heating, Cooling, Plumbing and Electrical

4.54(
5,210
)
Approved Pro

Sila Heating, Cooling, Plumbing and Electrical

4.54(
5,210
)
Approved Pro
Customers say: Super punctual
649 local quotes requested
36 years of experience

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

Jonathan P on November 2025

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

Jonathan P on November 2025



Avatar for Merrimack Valley Plumbing & Home Services

Merrimack Valley Plumbing & Home Services

3.50(
4
)

Merrimack Valley Plumbing & Home Services

3.50(
4
)
8 years of experience

Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

Paul S on March 2025

Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

Paul S on March 2025


Avatar for County Pump & Supply Inc.

County Pump & Supply Inc.

4.62(
26
)

County Pump & Supply Inc.

4.62(
26
)
Customers say: Quick response
35 years of experience

If you rely on your pump, tank, or well for water, ensuring that it is operating at maximum capacity is top priority. County Pump is the go-to company for any water servicing needs in MA and NH. Our team is happy to help you with installation, repair, routine maintenance, and replacement of all varieties of systems and parts. We have a fleet of fully stocked trucks and are able to efficiently diagnose, provide an estimate, and begin reparations immediately. We service all types of wells, water pump systems, and tank brands. When you hire County Pump, you can be assured that you are hiring knowledgeable staff. We also offer 5% Discount for Active Military, Veterans, and First Responders.

"County pump is amazing. They are so professional, easy to work with, and very prompt! They responded quickly and efficiently to get me a quote and do the work. I highly recommend them and will always use them for all of my pump needs!"

Juliet O on September 2023

If you rely on your pump, tank, or well for water, ensuring that it is operating at maximum capacity is top priority. County Pump is the go-to company for any water servicing needs in MA and NH. Our team is happy to help you with installation, repair, routine maintenance, and replacement of all varieties of systems and parts. We have a fleet of fully stocked trucks and are able to efficiently diagnose, provide an estimate, and begin reparations immediately. We service all types of wells, water pump systems, and tank brands. When you hire County Pump, you can be assured that you are hiring knowledgeable staff. We also offer 5% Discount for Active Military, Veterans, and First Responders.

"County pump is amazing. They are so professional, easy to work with, and very prompt! They responded quickly and efficiently to get me a quote and do the work. I highly recommend them and will always use them for all of my pump needs!"

Juliet O on September 2023


Chevron Plumbing

No reviews yet

Chevron Plumbing

No reviews yet
Emergency services offered

Chevron Plumbing is a premier plumbing & heating company located in Burlington, MA. We deliver first-rate service to the Greater Boston community by providing quality work that is guaranteed. We are proudly veteran owned and operated as well as fully licensed and insured. Our team is reliable, responsive, and professional. Our mission is to always leave our clients with peace of mind knowing that their home or business was serviced by the best in the industry. We thank you for entrusting us with your plumbing & heating needs, no matter how big or small. Contact us today for a free estimate! Our services include: Residential Commercial New Construction Renovations Water Heaters Boilers Gas Piping Drain Cleaning Sump Pumps Water Filtering Systems Water Meters Irrigation Backflows Drain Repairs Garbage Disposals Broken/Frozen Pipes Emergency Repairs Annual Cleanings Smoke Tests and more!

Chevron Plumbing is a premier plumbing & heating company located in Burlington, MA. We deliver first-rate service to the Greater Boston community by providing quality work that is guaranteed. We are proudly veteran owned and operated as well as fully licensed and insured. Our team is reliable, responsive, and professional. Our mission is to always leave our clients with peace of mind knowing that their home or business was serviced by the best in the industry. We thank you for entrusting us with your plumbing & heating needs, no matter how big or small. Contact us today for a free estimate! Our services include: Residential Commercial New Construction Renovations Water Heaters Boilers Gas Piping Drain Cleaning Sump Pumps Water Filtering Systems Water Meters Irrigation Backflows Drain Repairs Garbage Disposals Broken/Frozen Pipes Emergency Repairs Annual Cleanings Smoke Tests and more!


Ferris Plumbing & Heating

5.00(
14
)

Ferris Plumbing & Heating

5.00(
14
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Ferris Plumbing & Heating serves all of MA + NH. Our core values are based on top notch quality work, reliable and honest service. The Ferris plumbing standard is going above & beyond, making it easier & cheaper the next time servicing needs to be completed. We specialize in Remodels (bathrooms, kitchens, laundry rooms, etc) and are equipped with a dedicated crew that has the ability to complete the entire project, from beginning to end, minimizing the contractors in your home, & reducing the project timeline. We also do ALL plumbing and heating related service & installs. All active military and veterans receive a 10% discount and customers 65+ will also receive a 10% discount. Se habla español. WE SUPPORT BLM! We offer 24/7 emergency service.

"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."

Bruce B on November 2021

Ferris Plumbing & Heating serves all of MA + NH. Our core values are based on top notch quality work, reliable and honest service. The Ferris plumbing standard is going above & beyond, making it easier & cheaper the next time servicing needs to be completed. We specialize in Remodels (bathrooms, kitchens, laundry rooms, etc) and are equipped with a dedicated crew that has the ability to complete the entire project, from beginning to end, minimizing the contractors in your home, & reducing the project timeline. We also do ALL plumbing and heating related service & installs. All active military and veterans receive a 10% discount and customers 65+ will also receive a 10% discount. Se habla español. WE SUPPORT BLM! We offer 24/7 emergency service.

"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."

Bruce B on November 2021


John Hibbard Plumbing and Heating LLC

No reviews yet

John Hibbard Plumbing and Heating LLC

No reviews yet

All plumbing and heating service needs available. Also minor drain cleaning.Believe in integrity and hard work. Small business with big business service and reliability at a reasonable price. Serving Merrimack Valley and surrounding areas. 16 years experience fully licensed and insured

All plumbing and heating service needs available. Also minor drain cleaning.Believe in integrity and hard work. Small business with big business service and reliability at a reasonable price. Serving Merrimack Valley and surrounding areas. 16 years experience fully licensed and insured


Avatar for Calzini's plumbing

Calzini's plumbing

5.00(
13
)

Calzini's plumbing

5.00(
13
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Our business prides itself on quality work and customer relationships, which is our flagship business platform. We offer a wide range of services such as heating systems, natural gas and propane, all aspects of plumbing as well as water quality testing and the corresponding filtration system from resulting test.

"Dave from Calzini's Plumbing and Heating got me through a hard time when I couldn't get anyone else to provide service on short notice. As a landlord, I had to replace a hot water heater for my tenants as soon as possible. I had to shut the water off and they were extremely upset about it. The only one that responded and came out right away was Calzini's Plumbing. They arrived within an hour and were out within an hour after with everything functioning perfectly. It was in the evening so couldn't get a permit that night. Dave from Calzini's arrived early the next morning to have a permit pulled and all was good again. I can't say enough about this company and would recommend Calzini's Plumbing and Heating to anyone for all your service needs. Thanks Dave Calzini!"

Rober C on June 2022

Our business prides itself on quality work and customer relationships, which is our flagship business platform. We offer a wide range of services such as heating systems, natural gas and propane, all aspects of plumbing as well as water quality testing and the corresponding filtration system from resulting test.

"Dave from Calzini's Plumbing and Heating got me through a hard time when I couldn't get anyone else to provide service on short notice. As a landlord, I had to replace a hot water heater for my tenants as soon as possible. I had to shut the water off and they were extremely upset about it. The only one that responded and came out right away was Calzini's Plumbing. They arrived within an hour and were out within an hour after with everything functioning perfectly. It was in the evening so couldn't get a permit that night. Dave from Calzini's arrived early the next morning to have a permit pulled and all was good again. I can't say enough about this company and would recommend Calzini's Plumbing and Heating to anyone for all your service needs. Thanks Dave Calzini!"

Rober C on June 2022


Avatar for Net Zero Heating and Air Conditioning

Net Zero Heating and Air Conditioning

5.00(
3
)

Net Zero Heating and Air Conditioning

5.00(
3
)
Customers say: Quick response
8 years of experience

At Net Zero we have a strong focus on installing and servicing high efficiency heat pump systems. We're proud to be a Mitsubishi Elite Diamond Dealer and a Bryant Factory Authorized Dealer and our Technicians are all NATE certified. Heating, air conditioning and plumbing installations and service - Water Heaters - Heat Pump Water Heaters

"Fantastic team 2 Heat pump installations Optimized for rebates Love it"

Mark F on February 2025

At Net Zero we have a strong focus on installing and servicing high efficiency heat pump systems. We're proud to be a Mitsubishi Elite Diamond Dealer and a Bryant Factory Authorized Dealer and our Technicians are all NATE certified. Heating, air conditioning and plumbing installations and service - Water Heaters - Heat Pump Water Heaters

"Fantastic team 2 Heat pump installations Optimized for rebates Love it"

Mark F on February 2025

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Water Softeners questions, answered by experts

Hard water doesn’t pose a risk to your physical health when you drink it. In fact, drinking hard water can help ensure you get enough of essential minerals like calcium in your daily diet. However, extremely hard water can contribute to dry skin and make your scalp itchy if you wash your hair in it too often.

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

A single shower consumes an average of over 17 gallons, while brushing your teeth with the water running uses up to four unnecessary gallons. Watering the lawn spreads hundreds of gallons of water across the yard each time. Limiting water usage in these areas can significantly cut down your water bill.

Hard water stains can be a headache because they will reoccur as long as hard water flows through. Thankfully, hard water stains are not permanent. With the right tools and an appropriate cleaning routine, you can prevent hard water stains from ever building up. However, you might feel like you are stuck in a constant cleaning cycle. In that case, you may consider hiring a contractor to perform routine cleaning.

The Carlisle, MA homeowners’ guide to water softener services

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