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    Verified toilet services reviews

Top-Rated Toilet pros in Cambridge - Updated Nov 2026

Avatar for S&S Piping and Heat LLC
S&S Piping and Heat LLC
5.0(
66
)
Faucets, Fixtures and Pipes - Repair or ReplaceDrain Clog or Blockage - ClearFaucets, Fixtures and Pipes - Repair or Replace - For Business

Serving Cambridge, MA and surrounding areas

Approved

Super Service Award Winner

In business since 2006

Free estimates

Emergency services offered

"Great. S&S did a fantastic job even had to deal with Home Depot not wanting to replace a warranty unit. I have already hired for other plumbing work and told a dear friend about them who needs work done in their home. They are helpful, courteous, and get the work done and done right. I wish I had found them years ago. I have an old house and will continue to use them. PhysicalThey are the best plumbers I have ever used and terrific owner. A pure pleasure to do business with even under stressful conditions"
Metro Construction Design
Metro Construction Design
Metro Construction Design
Metro Construction Design
Metro Construction Design

+53

Response time1 day
Response rate100%
9 neighbors recently requested a quote
Avatar for Neighborhood Drains L.L.C
Neighborhood Drains L.L.C
5.0(
55
)
Drain Clog or Blockage - Clear

Serving Cambridge, MA and surrounding areas

Approved

Free estimates

Warranties offered

Small jobs welcome

"A gentleman by the name of Preston LaBree from Neighborhood Drain came to my house today to unclog our toilet. My first impression when he walked through the door was that he had a great personality. He arrived on time, quickly identified the issue, and fixed it efficiently. I am very happy with the service he provided and will definitely contact him again in the future if we need any additional plumbing service. Way to go Preston!!!"
Clear in aisle
Drain cleaning
floor clean out
Main Drain
1 neighbors recently requested a quote
Avatar for Gentille Plumbing and Heating
Gentille Plumbing and Heating
5.0(
28
)
Faucets, Fixtures and Pipes - Repair or Replace

Serving Cambridge, MA and surrounding areas

Approved

Super Service Award Winner

In business since 2025

Free estimates

Credit card accepted

"My grandson flushed his little yellow bus down the toilet Friday afternoon. I called several plumbers in the area. By late Saturday afternoon I had only 1 returned call saying they could come out Monday morning. A friend suggested I call Gentille Plumbing and Heating. I called them and they said they could come early Sunday morning. Ryan arrived promptly as promise and quickly determine how to approach the issue and retrieved the little yellow bus. Cleanup was quick and pricing fair. Ryan was professional , friendly and was on his way within 45 minutes of arrival. Thank You Gentille Plumbing and Heating"
Response time6 hrs
Response rate96%
25 neighbors recently requested a quote
Avatar for Drain Frog
Drain Frog
5.0(
29
)
Drain Clog or Blockage - Clear

Serving Cambridge, MA and surrounding areas

Approved

Super Service Award Winner

In business since 2022

Free estimates

Credit card accepted

"Called drain frog gentleman picked up right away I explained my drain problem he told me no fee for coming to check it out he was here in 30 minutes he was very professional fixed my problem in less than a hour and gave me a discounted fee for job done and he was like talking to a family member. I would definitely call him back for any future plumbing problems"
Response time3 hrs
Response rate93%
10 neighbors recently requested a quote
Avatar for Ladd Plumbing
Ladd Plumbing
4.5(
63
)
Drain Clog or Blockage - Clear

Serving Cambridge, MA and surrounding areas

Approved

In business since 2003

Free estimates

Offers commercial services

"We had an emergency having to do with a crack in the main sewer pipe. It took the original plumber that one of the trustees dispatched to the property 3 days just to come up with a plan of action. Meanwhile, the entire building was not able to use any of the facilities, including toilets, showers, dishwashers and washers. When we finally received a proposal, it was for most invasive and expensive option - digging a tranche from our basement all the way to the town sewer line in the middle of the street and replacing the entire main sewer pipe. BTW, no actual diagnostics was ever performed (most contractors examine the pipe with the camera and based on actual results, recommend a solution, which could involve tranchless pipe lining or replacement in worst case scenario). To me it seemed unreasonable, so I decided to call other contractors to get a second opinion, including Ladd. To my pleasant surprise, David Ladd was one of the two contractors that shortly returned my call, although it was Saturday. Furthermore, David stopped by on Sunday to assess the situation on site. He was ready to examine the pipe with his camera on Monday and potentially get started with repairs on Tuesday. All trustees were left with very positive impression after talking to David. If we did not have another contractor, whom we contacted before, stopping by first thing Monday morning and being able to do the job right there and then, we would have most likely hired Ladd company to do the work. We will definitely consider David Ladd for any future project."
Duct intall in Garage
Water Heater Install
Sink install
Response time30 mins
Recommended by92%of homeowners
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Toilets FAQs, answered by experts

Toilet handles can get stuck for a couple of reasons, but it’s commonly an issue with the chain. Remove the lid and check the chain’s connection, running from the flapper to the handle arm. Sometimes the chain gets snagged on or against another part of the tank. 

The chain might not have the right tension. For example, a chain that’s too short can make the handle feel stuck. Check that there’s some slack in the chain. Old, worn-out flappers can get stuck, too. In this case, you’ll need to see which size toilet flapper you need.

The cost to install a new toilet typically runs from $225 to $530. This doesn’t include the price of the toilet itself, which can cost $90 to $1,500 depending on the model and features you choose. You can save money if you choose to install a toilet yourself. However, you might want to hire a pro for this project.

"Due to the many complexities of replacing a toilet flange, it is typically a job best left to the pros," says Jeff Botelho, Angi Expert Review Board member and plumber. "Many times it isn't as simple and straightforward as 'pop off the old one and pop on a new one' because the flange is either glued on (PVC/ABS), soldered on (brass/copper), or caulked in place with a lead & oakum joint (cast iron) and none of these things can be easily reversed without years of training and repetitive practice."

Most toilets have a 12-inch rough-in or hole, but some have 10- or 14-inch holes, which means that not all toilets fit all setups. Knowing how to measure the rough-in is essential, so you purchase a toilet that fits the existing drain hole. It can be costly to have the rough-in moved, and most stores don’t accept toilet returns.

If you notice water coming out of the bottom of your tank or the flush handle, you obviously have a leaking tank. Water on the side of the tank can indicate cracks. Other signs include the toilet running and flushing without anyone touching the handle, needing to jiggle the handle to make the water stop after flushing, or needing to hold the handle down to empty the water tank.

You definitely can over-tighten toilet tank bolts. Unlike some other materials, porcelain can’t bend or flex, so when you over-tighten a screw into it, it could break against the added pressure. Only tighten them as much as needed to keep them in place and firm; any more and you could risk breaking the porcelain.

The Cambridge, MA homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.