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"I truly cannot express how AMAZING Carlos and his crew is and wish that I’d met him two years ago. We were at the tail end of a major renovation that we’d started with another contractor and it was full of all the horror stores that you’d expect; people not showing up, shoddy work, constant delays and more. We’d spoken with a bunch of other builders and had similar results; we were at our wits end and truly wished we’d never started this project that we’d long dreamed of doing. After reading Carlos’ reviews, I called him, resigned to the fact that this would be another frustrating dead-end and explained the status of our project; he came out the next day and sent two crews of carpenters the day after that. In four days, Carlos did what our previous contractor hadn’t been able to do in fourteen months! He fixed a ton of poorly done work (including a set of winding oak stairs- no small feat!) and finished our project in ways we could not have imagined a week ago. Literally every day, my wife and I would say to ourselves, “is this really happening?!” Our house looks amazing, the craftsmanship is incredible and we couldn’t be happier. All of his carpenters are excellent to work with, communicate their ideas clearly, and are extremely clean. They offered ideas as to best use the space without adding to the budget and even fixed things I hadn’t noticed were installed wrong by the previous contractor. They showed up on time, did their jobs well and I truly cannot thank them enough. Thank you Marceil, Marcellino and everyone else at Alcantara! I will literally never hire anyone but Carlos for any building needs and have already referred him to three friends that are looking to do projects ranging from building decks to large interior renovations. Carlos, you’re a lifesaver!"

"I would never bring my rugs to this place again. We dropped off 3 area rugs, was picked up a week later. The rugs were still brown from dirt and the dog hair still in the carpet. I immediately went back and requested a refund. We rented a rug doctor and you can see the difference. The left is the rug "cleaned" from Alecs, the right is the rug doctor."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Great - they called to let me know the work was being done and did a great job"