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Puroclean Emergency Restoration Services

Founded 2010 • With Angi since August 2011

4.3

(348) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

There's no need to expose your family to airborne bacteria, dust mites, mold, and mildew. Puroclean Emergency Restoration air duct cleaning experts can help keep your home or business safe from airborne contaminants and toxins. Clean air can help alleviate allergies, headaches, and sinus problems, and keep your family safe and healthy....

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Verified Reviews

A few reviews for this pro...
2.0

04/21/2016

That was a disaster. I was not happy with them at all. In fact that was one of the reasons I dropped Angie's List because they came with really good reviews and they just ended up costing me a whole lot more. That $79 thing was absolutely nothing, they talked me into all this other stuff. They left the dryer vent all greasy. It took me a while to get off whatever they lubricated it with. I couldn'...

Description of Work
They did dryer vent cleaning.

Category air duct cleaning,dryer vent cleaning

Service Provider Response

Thank you for your comments. We are sorry to read that you had a bad experience. We wanted to let you know that our company acquired the vent company that worked for you after that work was done. After we acquired the vent company we learned that some of their people were using some questionable sales techniques. Since we took over, we have ended those practices. We have tried to work with the pre...
4.0

02/22/2016

I think it was a little expensive, but other than that, it was fine. I think there might have been an additional cost. I would probably use them again.

Description of Work
I purchased a $79 Big Deal for Puroclean Emergency Restoration for air duct and dryer vent cleaning.

Category air duct cleaning,dryer vent cleaning

Service Provider Response

Thank you for your review and endorsement that you would consider using us again in the future. Should you, your family, friends, or anyone else you know have any need for our air duct/vent cleaning services or our other services such as carpet cleaning, upholstery cleaning, mold remediation or water and fire damage restoration, please contact our offices at any time 24/7. Thank you
4.0

02/17/2016

It did not go well. They tried to over sell me. They could be more efficient such as taking out screws and putting them back. They sent two guys and one of the guys just stood there watching. He didn't do much, but did try to sell me other things.

Description of Work
Puroclean Emergency Restoration Services cleaned my air ducts. It was a big deal purchase.

Category air duct cleaning

1.0

01/08/2016

This service provider failed to respond on a professional level to a complaint. All indications by Angie's List shows this company as providing service to my home in June 2014- problem was discovered shortly after the year was up showing that device sold the year before was sold on deceptive practice. Due to the timing, Angie's List could not take action. They sold a UV Purification Light but did ...

Description of Work
Air Duct cleaning services and sold a UV light for $399 but did not ensure that the device was plugged in to work.

Category heating & air conditioning/hvac,air duct cleaning

3.0

07/08/2015

It was okay. It's really hard to tell. They take a picture of your air ducts and show it to you. There's no way I know that it was my own air ducts. Of course, I didn't look in the air ducts before they came. It's hard for me to believe whether our air ducts were as dirty as the picture they showed. Anyway, it's better now. There were additional charges beyond the big deal price of $59. It was kin...

Description of Work
They cleaned out the air ducts and dryer vents.

Category air duct cleaning

Service Provider Response

We appreciate your comments and wanted to respond to give some additional clarity to the situation. The work you described was undertaken by the prior management of the company who utilized certain upsell techniques that you described. Our company took over the business in September of 2014 and immediately stopped the use of those techniques. We provide a quote for services to be undertaken based ...

    Services Offered

    Air duct cleaning - dryer vent cleaning, electrostatic filters, cleaning products, baseboard cleaning, window, & carpet cleaning

    Services Not Offered

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    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes