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Kennedy Carpet Sales & Cleaners
Carpets or Rugs - Clean at Home, Recovery Service - Water Removal, Tile: Ceramic and Porcelain - Repair,
About us
For expert Greater Boston carpet cleaning, residential carpet and rug installation, oriental rugs, designer rugs, wool rugs and commercial carpet, Kennedy Carpet is the company to choose. For more than 30 years, Kennedy has been the name that Massachusetts trusts for professional carpet cleaning and carpet sales. From the North Shore to the South Shore, Kennedy Carpet brings unparalleled convenience and professional carpet service to Massachusetts homes and businesses. Unlike other rug dealers, residential carpet cleaners and commercial carpet companies, we never subcontract. All of our Greater Boston carpet cleaners, carpet sales staff and rug installation professionals are all Kennedy employees.
Business highlights
Emergency services offered
48 years of experience
Services we offer
Carpet sales & installation. Carpet cleaning. Flood, air drying equipment, humidity sensors., industrial dehumidifiers, odor removal. Chemicals, smoke removal & restoration. Air duct cleaning, water
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7116 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 11% | ||
| 4% | ||
| 1% | ||
| 1% |
Showing 1-25 of 116 reviews
Ellen W.
Aug 2017
I thought they were very good.
Emily W.
Jun 2017
It was good.
Linda B.
Jan 2017
Super Fast Service !!! The carpet and install is perfect so far - job done 4 weeks ago. Kennedy was the most expensive option I had but no other installers could do the job in my time frame.
Karen P.
Dec 2016
It was perfect and I would gladly use them again and would highly recommend them.
Kenneth D.
Oct 2016
well done and on time
Jean C.
Sep 2016
unknown
Joseph A.
Aug 2016
unknown
Michael B.
Jul 2016
Less than ideal. The end product looks cheap. The carpet, itself, which was the most expensive option offered, is cheap looking. It was hard to tell in a small swatch, but we are not happy when we see it laid out. The pad is thin (despite asking for the thickest one available). The salesman was very nice and professional but the installation did not go well. There were mistakes that we needed to have fixed by the original crew and then a later crew, and it still doesn't look right. It already has stains that won't come out despite having "stain guard" (only a few weeks after installation). I will likely let the kids tear this carpet up for a year or two and then replace it with a different company.
Response from Kennedy Carpet Sales & Cleaners
"Mr. [Member Name Removed] I am very sorry to hear you are unhappy with the carpet you purchased from our company. We stand behind our work, but can only fix something if we are aware there is a problem. If you were unhappy with the installation I wish you would have contacted us prior to going on social media to complain. We would be more than happy to come out and fix any issues you have with the installation. As to the issue with the carpet itself, we carry hundreds of different types of carpeting. The carpet that you selected is not the highest end carpet we carry, we consider this line of carpet to be entry level. That does not mean that it is cheaply made. It is a StainMaster carpet and under warranty from the manufacturer if it has been properly maintained. You purchased the carpet in April of 2016, most carpets require professional cleaning annually. We would be more than happy to inspect the carpet and start a claim if it falls into StainMaster guidelines. As to the cost of your installation, you put that you spent $7500 which is far from accurate. Your total invoice was less than $5000. Again if you would like us to come out and inspect the stains or assess the installation please call our office."
Paul M.
Jul 2016
The price is pretty good. The rugs were clean, but the stains came back a few weeks later. A month later, the stains could become visible again. The workers were good.
Karen M.
Jun 2016
unknown
Alexis M.
Jun 2016
unknown
Steve F.
Apr 2016
unknown
Rick D.
Apr 2016
Great company to work with. They called when they were on the way, arrived on time and did a great job. Jaime was a good guy too. Pet issue cleared up and furniture looks great.
Colette P.
Apr 2016
unknown
CYNTHIA P.
Apr 2016
We visited Kennedy Carpet in Weymouth several times in search of a high quality wool stair runner. Each time we were allowed to take home as many swatches as we wished to check for color complementarity. When we made our decision, the order was placed, a man came to measure to ensure accuracy, and when the carpet was ready, an installation date was set. Every effort was made to install prior to the holidays. The two men who installed the runner were efficient and professional. The customer service rep who worked with us in Weymouth was entirely helpful, friendly, personable. She answered all of our questions--and we had many--and was patient and did not pressure us in the least. I found the Weymouth store to be much more comfortable than two larger stores we visited in Wellesley and on Route 9; in one, a salesman seemed to follow us around; in the other, there were rooms galore but no sales rep to assist until we had been there for twenty minutes.
Kennedy Carpet is a family business and feels like one.
Kennedy Carpet is a family business and feels like one.
Matt C.
Mar 2016
Very professional and thorough job.
Martha D.
Mar 2016
He was very professional and up front. Measured very carefully and explained what was included in the service.
Xiangdong D.
Feb 2016
unknown
Michelle H.
Feb 2016
unknown
Gerard R.
Jan 2016
unknown
Mary S.
Jan 2016
unknown
Kamelia A.
Jan 2016
unknown
Alex R.
Dec 2015
unknown
Amy R.
Dec 2015
unknown
Brian I.
Nov 2015
.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Kennedy Carpet Sales & Cleaners is currently rated 4.7 overall out of 5.
Kennedy Carpet Sales & Cleaners accepts the following forms of payment: CreditCard
Yes, Kennedy Carpet Sales & Cleaners offers free project estimates.
No, Kennedy Carpet Sales & Cleaners does not offer eco-friendly accreditations.
No, Kennedy Carpet Sales & Cleaners does not offer a senior discount.
Yes, Kennedy Carpet Sales & Cleaners offers emergency services.
No, Kennedy Carpet Sales & Cleaners does not offer warranties.