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Plumbing questions, answered by experts

It is safe to use a frost-proof or freeze-proof spigot or pump in the winter if you live in an area with freezing temperatures. Otherwise, it's best to fully drain and shut down your outside spigot in the winter to avoid cracking a pipe.

Sink discoloration from water is caused by any of a number of different kinds of minerals in hard water, including iron and manganese. To avoid the staining that hard water can cause, install a water softener to remove minerals from the water as it enters your home. Rusty pipes can also cause discoloration, and may be the culprit if only one sink is stained.

There are a few reasons your diverter valve may not be fully diverting. Blockages from mineral buildup are common, but if your diverter is older, it may be suffering from normal wear and tear. Components can wear down or crack. In some cases, the cartridge may be defective, and you’ll need to replace it.

You might be able to find your pipe leak by doing a visual inspection around your appliances and under your sink. Don’t forget to check your water heater too. If you find moisture or puddles of water, then you know you’re on the right track—you may need a repair or water heater replacement.

Knowing how to find a water leak can be tricky, but you can try the paper towel method. Lay paper towels on the floor and see where the moisture lands. You can also wrap toilet paper around pipes to locate a small leak.

Yes, you can turn your water back on after you hire an emergency plumber and this professional completes the repairs. Your plumber probably will turn on the water for you, just to test the repairs and look for any other problems. Otherwise, if the plumber doesn’t turn it back on, it’s safe to do it yourself. Open the valve or knob slowly to prevent an unwanted rush of air from getting into your pipes.

The Florien, LA homeowners’ guide to plumbing services

From average costs to expert advice, get all the answers you need to get your job done.