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Leaks, clogged drains, cracked basins, and worn-out seals are common problems that may require professional repair.

While frozen pipes will eventually thaw on their own as temperatures rise, it is not safe to let this happen unattended. As the ice blockage melts, water can become trapped, building up extreme pressure within the pipe. This pressure can cause the pipe to burst, leading to severe water damage, costly leaks, and serious damage to your plumbing system. It is best to handle frozen pipes as quickly as possible. If you do not see any visible damage, you can try to slowly warm the pipes by increasing warm air circulation or applying warm towels. However, if you spot any leaks or damage, you should call a plumber immediately. The best course of action is always to take preventative measures to stop pipes from freezing.

A plumbing emergency is a problem that threatens to severely damage your home or put your family at risk if not addressed immediately. If leaving the issue until regular business hours will cause more damage, it's an emergency. Examples include burst pipes, major leaks, significant drain clogs, a lack of hot water, a suspected gas leak, an out-of-control water heater, or a sewer line backup forcing gases into your home. Many home insurance policies will cover sudden and unexpected plumbing emergencies, provided they are not caused by homeowner negligence.

Yes, drain stoppers do come out. In some cases, you can twist them counterclockwise to remove them. You can lift some drain stoppers halfway to the raised position and unscrew them. For others, you will need to lift the drain stopper to the raised position and unscrew the stopper from the stem underneath the top of the stopper.