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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job

"They are in the process of sending out an engineer"

"He got the panels installed and running on the day he said they would. No problems with the system except for when I had to turn off the fuse box to do some electrical work. I needed to have them send out an electrician to show me how to get the energy produced by the panels to run through the fuse box and out to the grid so the panels would work at peak capacity again."

"Upon arrival, installer started job quickly and professional. After job completed, he asked if we were satisfied with job. We were and he cleaned up."

"They did fine. They could be better. When they came out, they didn't bring the Rock box so it caused another service fee and the guy that was here was supposed to take care of that. I think he called them to take it off but they didn't. So its still billing and its all screwed up. They went up more than they said they'd go up. They had to come out twice."

"They did a fantastic job and I would highly recommend them."

"The work went very well. Clay was courteous, professional and highly motivated to do a good job. He identified a problem and he clearly had the ability to troubleshoot the issue and resolve and get it resolved. He did not end the work until he certain that the system was completely operational. Clay is definitely an asset to Fayette Heating and Air."

"Service has always been excellent. Really goes above and beyond for us. Canâ  t say enough about well we have been taken care of."

"Excellent service! Very prompt & professional. Thoroughly explained what issue we had and what was done to fix it. Reasonable pricing as well. Highly recommend! We will definitely use their services in the future."

"My daughter just purchased a 10 year old home. The first time they tried to use the outside spigot, the water shot inside the basement instead of outside. Since they had a home owner's warranty, they scheduled repair with the recommended service provider, who was Joe Lay and sons. As a long time Angie's List user, I was a little concerned after reading mixed reviews about this provider. However, we had nothing but a positive experience. The appointment was scheduled within 24 hours. The technician stated it was a pretty straightforward issue and a fairly simple fix given the basement is not finished. The repair was completed within 30 minutes. He took the time to show us the broken pipe and instruct my daughter on how to prevent this from happening in the future. (Previous owners probably didn't remove hoses in winter). We then found out that the homeowner's warranty doesn't cover this type of issue (figures), even though it was through no fault of the new homeowner. If a claim is covered under the warranty, the homeowner is responsible for $100 deductible. The usual cost for this type of repair was $ 175 for the labor and $50 for the copper replacement pipe. Since the job had been fairly easy and not covered under the policy, they gave us a discount and charged $150 which was the cost of usual deductible plus the parts needed for repair. We were very thankful for the price break. The technician seemed knowledgeable and was very courteous. I would not hesitate to work with this company in the future.
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