MORRIS HEATING & COOLING
About us
Morris Heating & Cooling, Inc. is a family owned and operated business. President/Owner, Louie Morris has over 30 years of experience in the Heating, Cooling, Refrigeration and Electrical fields. We take pride in our work and in the fact that we have been able to partner with businesses we service. We employ well-trained and experienced service technicians. All technicians are uniformed professionals that are very knowledgeable, well mannered, and friendly. All employees are in constant contact with our office through cell phones. We have a 24-hour answering service to handle your calls no matter what time of the day or night.
Business highlights
Services we offer
& Repair, Commercial & Light Industrial Heating & Cooling Equipment & Electric Installation, Maintenance, Residential
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 0% | ||
| 4% | ||
| 8% |
Morris did great work and all people involved (the dispatcher, the electrician) were all great to work with and concerned about getting the AC back on at my rental property.
A year or two passed, with no issues. Last April (2013), in the beginning of the spring/summer season when I first turned on my AC unit, the same issue arose again. The coils were frozen over. I called Morris Heating and Cooling. They cam out promptly to help me with the issue. The technician, who was very nice and professional, ran a diagnostic check on my system. Come to find out, the system was low on freon, and yet again needed to be refilled. Knowing that the last time I'd had this issue arise, I was told that freon would never need to be injected into the system as it's a closed loop system and would self-sustain for many years, I was curious as to why. I explained the issue and history to this tech. He ran further tests on my system, and identified that the coils in the unit were leaking freon. His opinion was that the tubes, made of copper, and been frozen over and had so much condensation on them so many times that they'd rusted through and I would need to replace that coil. The estimate was several thousand dollars to do that. And all for a system I had had installed, serviced, and maintained by the same company. Morris had no interest in covering any of this as it was out of warranty. I feel a 7 year old AC until should have a little life left in it without having to invest serveral thousand dollars in it, specifically when the condensation and rusting was a *clear* result of the originally installed unit. Because it was hot the day they came out, I chose to have freon reinjected in the unit and hope for another year. Needless to say, when I call a service company for estimates on a new unit, or to repair the existing unit, I will not be calling Morris Heating and Cooling.
"THANKS FOR YOUR REPORT. PLEASE CALL IF THERE IS ANY QUESTIONS ABOUT YOUR INSTALL, OR NEED ANY ASSISTANCE. WE APPRECIATE YOUR BUSINESS!!"
"UNFORTUNATELY MORRIS HEATING & COOLING DOES NOT MANUFACTURE THE UNITS, WE JUST INSTALL THEM. WE DID REPLACE THE UNIT SHE HAD PROBLEMS WITH FOR CUSTOMER SATISFACTION. WE DO APOLOGIZE FOR HER INCONVENIENCE AND APPRECIATE HER AS A CUSTOMER."
"THANKS FOR THE REPORT. OUR SALESMAN MAY NOT HAVE REMEMBERED YOU, BUT WE DO. WE APOLOGIZE AND APPRECIATE YOU TAKING THE TIME TO ADVISE ON A UNIT THAT WAS INSTALLED IN 2004. WE NOW HAVE A NEW SALESMAN WHO IS ALSO THE OWNER OF THE COMPANY. NOT ONLY DOES HE TAKE TIME WITH THE CUSTOMER, HE DOESN'T FORGET ANYONE. AGAIN, THANKS FOR YOUR TIME AND RATING."
Licensing
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