Craftsman Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Full service, award winning electrical contractor licensed in Ohio, Kentucky and Indiana. 90+ employees allow for prompt service, including 24-hour emergency service. 10% discount for Angi members.

Business highlights

40 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential, commercial & industrial electrical, new construction design, build, service and panel changeouts, pool, spa and other electrical hook-ups & pole lighting maintenance.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.91,161 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 1161 reviews

Terry C.
08/2024
1.0
electrician
  + -1 more
We paid over $700 to find and fix a circuit problem in our home. They were unable to find the problem after 2 visits. My son, who is an electrical engineer, found the problem and fixed it in 30 minutes. Craftsman money wasted. I complained and they did not respond.
Description of Work: Work not completed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$700

Karen T.
07/2024
5.0
electrician
  + -1 more
Workman was on time and helped me go on Amazon to order a remote I needed. He did a great job. He does need to return because I did not have the correct type of equipment but I am satisfied with what he did.
Description of Work: ceiling fan fixed. replace overhead light with remote. replace some sockets. change the motion detector light for a different kind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt U.
02/2023
5.0
electrician
  + -1 more
contracted Craftsman to wire a very extensive basement finishing project that I started over a year ago. This was my first experience with Craftsman, and my impression going in was that they have a reputation for being expensive. While they were not the low bidder on my job, the level of professionalism, quality, and peace of mind that comes from a job well done is entirely worth it. Their system for quoting, approving the job, and scheduling the work is very impressive. The gentlemen (and that's exactly what they were) who came to do the work were completely professional, friendly, and efficient. Given the size of the job, there were remarkably few areas requiring clarification, and these were communicated efficiently and effectively. I couldn't be more impressed.
Description of Work: Electrical system installation for extensive basement finishing project

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Amy C.
07/2022
1.0
electrician
  + -1 more
Buyer Beware…..I just wanted to share something that just doesn’t sit well with me…..We were hit hard, so to speak, of the terrible 10 minute storm last week. We had, one of the biggest trees, on my street, split in thirds ripping every wire attached to our home including electrical off our home. There were live wires everywhere. So Duke comes out and fixes their portion….which meant tying the electrical to the house but was told an electrician would have to complete a portion. So I called Craftmans Electric in Kenwood. They explained that they could come out that day but it would be $135/hr plus and extra $60 because it was after hours (after hours means after 4 pm) The $135/hr starts when they begin the drive to your house and can’t tell you how far away the last job was to estimate how much you’re paying just for them to arrive. So they come, charge us for 3.5 hours, plus $60 plus….so $135x3.5=472.50+60= $532.50. Our final bill comes to over $1000. (they said they had to replace 25ft of wire and had to stop off and buy it on the way) THEN….only after they’ve finished explained that $250 of that was a required inspection that would need to be done in the next few days. So we had it scheduled for the following morning. I was home ALL day and never heard a doorbell ring or knock on my door. I get a text in the afternoon from my husband wondering where I’ve been because Craftmans Electric informed him that we were getting charged and additional $75 for being a “no show” for the inspection. I was home ALL day. Apparently they needed to come in to inspect our fuse box….so whatever at this point. So they’re scheduled for the following morning between 8-noon. I wake up at 7am. I sit in my family room (which overlooks the front door) ALL day. At 10am, I call the company and they assure me someone will be there by noon. Noon comes and goes and nothing, so I keep waiting. By 2 o’clock they’ve still not come and I ask my husband to call. He calls them and calls me back to inform me that they did in fact come, put an approval on the exterior work and NEVER in fact needed to come inside after all. So I told my husband I was very uncomfortable with them charging us an extra $75 for them to say I no showed an appointment that I was home for ALL day and then turns around the following day and ”no showed” me during our scheduled time 8-12noon. Bottom line tbey were trying to charge us an extra $75 for something I never needed to be home for in the first place. So my husband called and told them we would not be paying the extra $75 to which their reply was, “fine, but don’t ever call us again, we won’t service you again!” Then today, a bill arrives. I’m not sure what kind of monkey business they’re into but what they originally said it would cost and what it actually cost were vastly different. I just don’t feel they were being honest. 🤦♀️
Description of Work: Electrical wires reattached to house after storm

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$1,000

Joseph N.
07/2022
5.0
electrician
  + -1 more
Excellent. Duncan was very knowledgeable and friendly.
Description of Work: Changing electrical outlet to keep up with code. Bathroom lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brian P.
02/2022
5.0
electrician
  + -1 more
Bryan from Craftsman was top notch! Prompt and courteous. Diagnosed the problem and made the necessary repairs/replacement. Double checked to make sure the new breaker was working ok before he left. Very happy with the service! Highly recommended and will be using them for my electric needs going forward.
Description of Work: Had a breaker that tripped and would not reset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Erin D.
01/2022
5.0
electrician, ceiling fans
  + 0 more
Great. Electrician was knowledgeable and efficient.
Description of Work: New lighting and fan installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mark N.
01/2022
5.0
electrician
  + -1 more
Work was on time and effective I would not hesitate to have Craftsman work back for other needs.
Description of Work: Fix electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lois H.
09/2021
5.0
electrician
  + -1 more
Very well. Everyone was very helpful, informative, and efficient
Description of Work: Reattach electric service line downed by a tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Colleen H.
07/2021
5.0
electrician
  + -1 more
An outdoor electrical outlet that also connected to outdoor lighting and garage lights/opener needed to be replaced. I contacted Craftsman on a Sunday and they were in touch with me on Monday morning. They texted to confirm the appointment on Tuesday and on Wednesday Jonathan texted before arriving. When he got to my house, he fixed the outlet in under an hour for $70 - previous estimate from another company was almost $500 (not to mention a $90 service fee for giving me that estimate). Jonathan was very knowledgeable and friendly. I have already shared Craftsman info with friends and family as we are always looking for good companies to work with on our homes. I highly recommend and will use them again in the future!
Description of Work: Replaced outdoor electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joyce T.
07/2021
5.0
electrician
  + -1 more
It was very good and he was very economical. He was on time and did the work. I used them before.
Description of Work: They covered out an outlet and installed a new one.
Rating CategoryRating out of 5
Yes, I recommend this pro

Vicki G.
07/2021
5.0
electrician
  + -1 more
It went very well! Duncan immediately identified and corrected the problem. He was very professional and knowledgeable. I would absolutely use them again.
Description of Work: I had six electrical outlets which weren't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Randy M.
03/2021
5.0
appliance repair, electrician
  + 0 more
Show up as scheduled. Was able to repair ground wire for new outlet, which they installed. Kept it from being a bigger job.
Description of Work: ground wire fix and change outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Mark G.
12/2020
5.0
electrician
  + -1 more
Right on time and did a wonderful job. Very professional service.
Description of Work: Electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Freddy M.
12/2020
5.0
appliance repair
  + -1 more
The Craftsman guys were great. It was an unconventional install, but they made it work.
Description of Work: Range hood installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
12/2020
5.0
appliance repair, electrician, lighting
  + 1 more
All jobs went well. Duncan was on time, friendly and was professional in his approach. It was obvious that he knew what he was doing and could have tackled any electrical job, I wouldn't hesitate to ask for him in the future
Description of Work: installing three new switches, correcting a wiring issue and installing an outdoor light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Libby L.
12/2020
5.0
electrician, lighting
  + 0 more
Contact and scheduling was prompt. We discussed the scope & estimate, and the electrician (Curtis) subsequently arrived fully prepared. All jobs on the list were completed plus another he had time for me to tack on. Invoicing was detailed and already included the Angie's discount. This engagement was painless, professional and met my expectations. I fully intend to have Craftsman back for another effort in the Spring.
Description of Work: List of modifications and improvements to be made around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

janet M.
11/2020
5.0
electrician
  + -1 more
All went well! On time and very helpful and courteous, in fact, I used his business card and recommended him to a friend who did use him. Thank you Angie’s List.
Description of Work: Replace bathroom fan and light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Alan G.
11/2020
5.0
electrician
  + -1 more
sunken power line, new panel and a portable generator connector
Description of Work: They had two guys work all day installing. One worked on upgrading the outdoor meter box and extended the power line combing in. They upgraded my service coming in to 150 amps. The one insides did all the wiring to the panel including extension since the box was bigger. I was able to get a main breaker installed inside since I didn’t have one before. They did have to come back because the interlock was on back order which it came in and Joe installed it including a wattage meter. They installed a 30 amp generator circuit but they upgraded the wire to handle 50 amps if I decide to upgrade on the generator. Great work and professional for all the staff

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

a O.
09/2020
1.0
home security systems
  + -1 more
He called right away, and we spoke to arrange a time, but he never showed up or followed up at all.
Description of Work: Electric outlets not working in kitchen

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0


dave E.
09/2020
5.0
electrician, outdoor lighting
  + 0 more
Showed up on time, did the work quickly and did an excellent job. Technician was super efficient, professional and friendly. Price was about half what I received on another quote. I'd definitely hire again and also recommend them to others.
Description of Work: New outlet installed, outside pole light installed, new wall switches installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

Response from Craftsman Electric Inc
Perfect thank you! We strive to do our best but yet still affordable. Look forward to working together again!

David B.
09/2020
5.0
electrician, home security systems, outdoor lighting
  + 1 more
Best choice i ever made! These guys were honest and, while not always telling me what i wanted to hear, did a great job of fixing another contractors work.
Description of Work: Complete rewiring of an outside area

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Craftsman Electric Inc
Thank you! We try to always explain things to costumers and treat them the way we would treat our family! Again thank you, we will pass this positive feedback along to your tech! look forward to doing more work with us in the future:)

Jill M.
08/2020
5.0
electrician
  + -1 more
Awesome! I've used Craftsman Electric in the past and just did again. This time it was for a variety of small jobs, plus getting an estimate for a bigger job. Called the office, who listened to all of my issues and then said Josh might need to do an estimate. Josh called back to talk through what I needed and made an appointment for me with Dallas a few days later. They send a reminder of the appointment and Dallas arrived right on schedule maybe even a couple of minutes early and he was awesome! A friendly guy and a great communicator and he busted out my variety of issues quickly. I love also that when my buzzing chandelier turned out to be a lightbulb issue and not a short in the wiring, he actually texted me the exact lightbulbs and what aisle they were in at home depot. The chandelier is so quiet and peaceful now! He also helped fix a baseboard heater and broken outlet outside and both work like a charm now. In addition, I wanted one of the heaters raised a bit so it wouldn't sit on the floor and he did that too. Maybe it's all the little things that add up, like friendly, clearly an expert, prompt, good communication, etc. but I'd give them an A+++++.
Description of Work: Fix electric baseboard heaters, broken outlet and buzzing chandelier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Craftsman Electric Inc
Thank you! We will pass this along to Dallas, during this rough time we love passing along positive information:)

SHERRY G.
08/2020
5.0
electrician, lighting
  + 0 more
It went great! Called to make an appointment for someone to come out and give me an estimate of the work I wanted completed. The person answering the phone was very professional and pleasant. She scheduled a time with me two days latter for someone to come out. Two days later, he arrived on time, reviewed what I wanted done, took pictures and emailed me a quote later that day. After I accepted the quote, it was 4 weeks before they could fit me into their schedule. I had seen their reviews, so I knew they were busy, so waiting was not a big deal for me. On the day the work was to be done, EXACTLY at 7:30 (the time I selected), two guys arrived to begin work. I was nervous about how they were going to install my post light because I have concrete footers in the yard (where stone planter boxes once were) that they would have to deal with. When I shared my concern, the more experienced worker smiled and said, "we like a challenge". Right then I thought, "ok, they've got this". And it turned out to not be a big deal. Both gentlemen worked all day and finished around 3:30. They cleaned up everything and everything looks wonderful! I will use them for all future electrical needs. Highly recommend.
Description of Work: Installed new outdoor post light, replaced two exterior house lights and replaced 2 doorbells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Craftsman Electric Inc
Thank you [Member Name Removed]! We love to hear that from our customers, they do love to take pride in their work. We do apologize for the delay in getting the work done, with the virus stuff going on we are booking out now where everyone wants in. Thank you for understanding, we look forward to helping you in the future:)

Chris H.
07/2020
5.0
electrician
  + -1 more
Craftsman Electric was great. Our electrician showed up on time, with a mask for our protection and treated our house with respect. He was very professional and easy to work with. We had a weird issue with the whole house having lights flickering at random times. Our electrician checked our panel and did a reasonable diagnostic method on the issue. When he still wasn't sure, he called another electrician to brainstorm other ideas. In the end, they stated that all signs pointed to the transformer. We called Duke Energy and they sent someone out and confirmed the transformer needed to be replaced. It was so nice that the pricing was clear and fair. Our service fit within the 1st hour and there was no attempt to overprice or mislead. I can officially stop looking for any other electricians. Great experience with the company.
Description of Work: Electrical Troubleshooting - Light Flickering

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Response from Craftsman Electric Inc
Thank you! We are trying to take every precaution top keep our customers and employees safe during this time. i will be sure to pass this awesome compliment to Dallas its always nice to hear positive things during this time. We are proud to now have you as a long term customer and be part of the family! thank you again!

Contact information

3855 Alta Ave, Cincinnati, OH 45236

http://www.craftsmanelectric.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
General Remodeling,
Home Security Systems,
Appliance Repair,
Finished Carpentry and Woodworking,
Pool and Spa Service,
Heating and Air Conditioning,
Wells and Pumps,
Stereo and Home Theater Systems

FAQ

Craftsman Electric Inc is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 12:00 AM - 11:30 PM

Craftsman Electric Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Craftsman Electric Inc offers free project estimates.
No, Craftsman Electric Inc does not offer eco-friendly accreditations.
No, Craftsman Electric Inc does not offer a senior discount.
Yes, Craftsman Electric Inc offers emergency services.
No, Craftsman Electric Inc does not offer warranties.
Craftsman Electric Inc offers the following services: Residential, commercial & industrial electrical, new construction design, build, service and panel changeouts, pool, spa and other electrical hook-ups & pole lighting maintenance.
Ask for details.

Contact information

3855 Alta Ave, Cincinnati, OH 45236

http://www.craftsmanelectric.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
12:00 AM - 11:30 PM