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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
955 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Fayette Heating & Air || H20 Maestro

Fayette Heating & Air || H20 Maestro

4.17(
169
)
Approved Pro

Fayette Heating & Air || H20 Maestro

4.17(
169
)
Approved Pro
Customers say: Super punctual
261 local quotes requested
54 years of experience

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024


Avatar for Clog Busterz

Clog Busterz

4.27(
37
)
Approved Pro

Clog Busterz

4.27(
37
)
Approved Pro
Super Service Award
Customers say: Super punctual
89 local quotes requested
9 years of experience

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024

We offer free estimates and free home inspections with any purchase of service. We are much more than your average drain cleaning 'clog busting' plumbers. We are a small, home town based company. We care about what’s best for your household and business plumbing needs. We provide outstanding plumbing services (water heaters, faucet rebuilds, garbage disposal, main water/plumbing lines) without breaking the bank. Give us a call today today.

"Josh was very professional, informative and prompt. This company was quick to respond with competitive pricing. Highly recommend and will be using again when needed."

Debbie J on September 2024


Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established


Avatar for Ragnar Remodels

Ragnar Remodels

No reviews yet

Ragnar Remodels

No reviews yet
3 years of experience

We handle all your home improvement needs, from small repairs to complete renovations - plumbing, carpentry, painting, and more! Ragnar Remodels delivers quality craftsmanship and exceptional customer care, making your dream home a reality on time and within budget. With years of experience in the home improvement industry, our team takes pride in serving Central Kentucky homeowners.

We handle all your home improvement needs, from small repairs to complete renovations - plumbing, carpentry, painting, and more! Ragnar Remodels delivers quality craftsmanship and exceptional customer care, making your dream home a reality on time and within budget. With years of experience in the home improvement industry, our team takes pride in serving Central Kentucky homeowners.


Avatar for Doctor rooter llc

Doctor rooter llc

No reviews yet

Doctor rooter llc

No reviews yet
Free onsite estimate

We are a family owned small business specializing in sewer and water service. With over ten years in the industry we pride ourselves on experience and quality without breaking the bank. If your drains wont drain Water is leaking No hot water Or want a new shower or bath tub call the doctor today

We are a family owned small business specializing in sewer and water service. With over ten years in the industry we pride ourselves on experience and quality without breaking the bank. If your drains wont drain Water is leaking No hot water Or want a new shower or bath tub call the doctor today


Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

4.08(
13
)

Ky Water & Air Inc.

4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023


CJ's Plumbing

No reviews yet

CJ's Plumbing

No reviews yet
Free onsite estimate

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/


west ky home power

No reviews yet

west ky home power

No reviews yet
24 years of experience

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills


"Fantastic. They were just really nice people. They made sure it was the way it should be."

Dan G on September 2019

Culligan Water Softeners - Aqua Clear Reverse Osmosis Drinking Water Systems - Well Systems

"Fantastic. They were just really nice people. They made sure it was the way it should be."

Dan G on September 2019

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Water Softeners questions, answered by experts

It’s sometimes possible to install a water softener yourself, but it’s usually better to hire a water softener professional to get the job done. Water softeners involve plumbing and electrical work, which usually require permits and a certified expert to sign off on the work. Not only is it dangerous to work with these utility lines, but it’s also not legal in many areas. Plus, improper installation or system sizing might not fix your hard water issue and could lead to an increased risk of leaks, fires, and other property damage. 

DIY installation is sometimes plausible, improving efficiency and reducing expenses, but adherence to safety practices guarantees optimal performance.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

Yes, it is safe to bathe in yellow water. The iron or tannin content won’t harm your skin, and soap will clean you whether your water is clear or yellow. If you find bathing in yellow water problematic, you can ask a pro to inspect your plumbing and determine how to get your water clear again.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

The Harrodsburg, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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