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Verified Reviews for Water Softener Service pros in Springfield, KY

*The Angi rating for Water Softener Service companies in Springfield, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Springfield, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on November 13, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
•Approved Pro
Customers say: Super punctual
926 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Fayette Heating & Air || H20 Maestro

Fayette Heating & Air || H20 Maestro

4.17(
169
)
•Approved Pro

Fayette Heating & Air || H20 Maestro

4.17(
169
)
•Approved Pro
Customers say: Super punctual
261 local quotes requested
54 years of experience

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

No reviews yet

Infinity Design & Construction Group INC

No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

Avatar for Ragnar Remodels

Ragnar Remodels

No reviews yet

Ragnar Remodels

No reviews yet
3 years of experience

We handle all your home improvement needs, from small repairs to complete renovations - plumbing, carpentry, painting, and more! Ragnar Remodels delivers quality craftsmanship and exceptional customer care, making your dream home a reality on time and within budget. With years of experience in the home improvement industry, our team takes pride in serving Central Kentucky homeowners.

We handle all your home improvement needs, from small repairs to complete renovations - plumbing, carpentry, painting, and more! Ragnar Remodels delivers quality craftsmanship and exceptional customer care, making your dream home a reality on time and within budget. With years of experience in the home improvement industry, our team takes pride in serving Central Kentucky homeowners.

Avatar for Huntygo IT Private Limited

Huntygo IT Private Limited

No reviews yet

Huntygo IT Private Limited

No reviews yet

"HuntyGo is a platform for sellers and buyers. In which regional sellers get more lead and buyers get more exciting offers. HuntyGo gives that seller the huge and heavy introduction over market buy digital marketing and saves exiting offers for buyers.

"HuntyGo is a platform for sellers and buyers. In which regional sellers get more lead and buyers get more exciting offers. HuntyGo gives that seller the huge and heavy introduction over market buy digital marketing and saves exiting offers for buyers.

Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

4.08(
13
)

Ky Water & Air Inc.

4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

CJ's Plumbing

No reviews yet

CJ's Plumbing

No reviews yet

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

west ky home power

No reviews yet

west ky home power

No reviews yet
24 years of experience

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

Avatar for Culligan Water Conditioning of Danville KY

Culligan Water Conditioning of Danville KY

5.00(
2
)

Culligan Water Conditioning of Danville KY

5.00(
2
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Culligan Water Softeners - Aqua Clear Reverse Osmosis Drinking Water Systems - Well Systems

"Fantastic. They were just really nice people. They made sure it was the way it should be."

Dan G on September 2019

Culligan Water Softeners - Aqua Clear Reverse Osmosis Drinking Water Systems - Well Systems

"Fantastic. They were just really nice people. They made sure it was the way it should be."

Dan G on September 2019

ACA Handyman Solutions

4.18(
33
)

ACA Handyman Solutions

4.18(
33
)
Customers say: Super punctual
28 years of experience

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.

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Water Softeners questions, answered by experts

Yes, you can have both a water softener and a water filter. In fact, some manufacturers sell dual water softening and filtration systems that treat hard water and provide clean drinking water. If you’re unsure about what you need or want to discuss your options, reach out to a local water softener installation company.

Hard water doesn’t hurt, but it might feel more abrasive, especially if you have sensitive skin. It’s also about how your skin feels after bathing. You might feel as though you have a sticky film over your body because you do—it’s all that soapy residue left behind because the hard water can’t rinse it off completely.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

Whether or not your water softener installation requires a permit depends on where you live; some municipalities only let certified plumbers and electricians pull the necessary permits and complete the work, others only require a professional to sign off on the work, and some don’t mandate permits at all. You can contact your local building department to find out, but you can also ask a local water softener installer or plumber to see if a permit is necessary. They will usually pull the permits for you and can help close them out after the work is complete.

The Springfield, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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