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Ingram's Water & Air Equipment

About us

With a heart to serve and a passion for providing the highest quality water and air equipment on the market, Ingram's Water and Air is equipped to help you through any situation. We offer HVAC Direct Systems at the lowest rates possible, as well as Air and Water Purification Systems. We guarantee the high quality systems offered through our sales, both live and online. Our products are reliable, and can withstand the test of time. We offer product innovation, technical support and logistics excellence, delivering significant benefits to customers worldwide. We have a skilled team of technicians, engineers and a support team to help you build, install and maintain our water and air equipment to meet your specific needs.

Business highlights

Emergency services offered
37 years of experience

Services we offer

Water purification, heating & A/C equipment.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.19 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
11%
3
0%
2
0%
1
44%
Showing 1-9 of 9 reviews
Thomas S.
Aug 2024
1.0
$3,000
Would not recommend. Stay away. Buy from somewhere else. For 4 years I had a bad RunTru system made by Trane. 4 years I worked w Trane and my home warranty company to try to fix a brand new unit. It never was working right costing me thousands in electric bills, service fees, labor, freon charges, etc. Finally after 4 years Trane said to contact the distributor. After arguing and providing all the receipts for service calls and work performed over 4 years they agreed to replace the whole system. The catch, no one will install it! Now they are trying to get me to pay thousands more to install a replacement system after already having the original system installed and tons of fees and high utility cost! Always screwing over tye customer and never taking responsibility for selling a bad product! My take away from all of this and warning to others: Do not buy Trane products! They do not honor warranty, equipment, or their 'certified techs!' They are not about quality and continue to try to screw over the consumer only caring about their profits not whats right and wrong! Stay away and buy a different brand! Nothing from Trane, Runtru, American Standard, or any equipment manufacturered by Trane or any Trane 'Brand' companies! Trane and their 'certified techs' are set up to rip the consumer off! They already have 1 class action law suite and are pushing towards another! Check their reviews from reputable sites like consumer affairs and BBB. HORRIBLE!!! Ingrams will not help either! They argued with me from the beginning until I filed complaints with BBB, Consumer affairs, attorney General, news stations, etc. I will not stop! What your company, distributors, and techs are doing is wrong!

Nick G.
Oct 2022
1.0
This company is the absolute worst. They completely lost my order and they've ignored all of my emails for the past two weeks. When their support replied to me last, it was just to tell me that they were combining my new ticket with the other ticket they never replied to. They will not refund my order or send a replacement even though they confirmed that they lost my package. They said they would file a claim with UPS and get back to me, but never did and have ignored every one of my messages since then. It has been over two weeks since they replied to me last. I wish I could upload screenshots here to show the ridiculous conversions I've had with their team (when they actually responded) DO NOT BUY FROM THEM!

Diane B.
Jul 2020
1.0
$766
After order we were not able to contact seller. Tried to cancel no response received equipment wanted to return can't get a response to return.

Kenny G.
Feb 2015
5.0
Yes, I recommend this pro
unknown

Margaret C.
Apr 2014
1.0
$5,000
unknown

Paul T.
Apr 2013
5.0
Yes, I recommend this pro
$4,600
This company has some of the greatest and nicest people I have ever had
work for me. They did everything in their power to get my unit up and
running in a timely manner and when there was a problem, they were on it
promptly. I would recomment this company to anyone and everyone
needing a new furnace. I really appreciate the owner, Doug Ingram, and
his staff. Thank you!!

Betty H.
Jul 2012
5.0
Yes, I recommend this pro
$150
They were extremely nice. They came out the day after Christmas when our heating system broke down. Even if we were not their clients before, they had no problem in giving us thirty days to pay the bill. It was below zero degrees that morning. The man who came out did what he needed to do outside. He was very quick and efficient.

Jeff R.
Mar 2012
4.0
Yes, I recommend this pro
$120
I thought their response time was a little slow. I had to wait several days, however, they did an extremely good job when they came to do the work.

Gary M.
Jul 2011
5.0
Yes, I recommend this pro
I highly recommend them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ingram's Water & Air Equipment is currently rated 3.1 overall out of 5.

Ingram's Water & Air Equipment accepts the following forms of payment: CreditCard

Yes, Ingram's Water & Air Equipment offers free project estimates.

No, Ingram's Water & Air Equipment does not offer eco-friendly accreditations.

No, Ingram's Water & Air Equipment does not offer a senior discount.

Yes, Ingram's Water & Air Equipment offers emergency services.

No, Ingram's Water & Air Equipment does not offer warranties.