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Verified Reviews for Water Softener Service pros in Frankfort, KY
*The Angi rating for Water Softener Service companies in Frankfort, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.
*The HomeAdvisor rating for Water Softener Service companies in Frankfort, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.
Last update on November 22, 2025
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Tom Drexler Plumbing Air & Electric
Tom Drexler Plumbing Air & Electric
Customers say: Super punctual
913 local quotes requested
43 years of experience
Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
Matt B on September 2025
Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.
"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
Matt B on September 2025
Fayette Heating & Air || H20 Maestro
Fayette Heating & Air || H20 Maestro
Customers say: Super punctual
259 local quotes requested
54 years of experience
Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.
"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"
Lesley R on August 2024
Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.
"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"
Lesley R on August 2024
Infinity Design & Construction Group INC
Infinity Design & Construction Group INC
12 years of experience
In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established
In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established
Doctor rooter llc
Doctor rooter llc
Free onsite estimate
We are a family owned small business specializing in sewer and water service. With over ten years in the industry we pride ourselves on experience and quality without breaking the bank. If your drains wont drain Water is leaking No hot water Or want a new shower or bath tub call the doctor today
We are a family owned small business specializing in sewer and water service. With over ten years in the industry we pride ourselves on experience and quality without breaking the bank. If your drains wont drain Water is leaking No hot water Or want a new shower or bath tub call the doctor today
Freedom Plumbing
Freedom Plumbing
6 years of experience
We specialize in everything plumbing!! This includes services such as faucet replacement/repair, toilet replacement/repair, gas line additions and repairs, remodeling (kitchen/bath), drain cleaning, sewer inspections, home plumbing inspections, water service replacement/repair, sewer replacement/repair. We offer the best prices in the industry and back it with one year warranty on all work. Give us a call today at 859-242-3252 mention you saw this on angi and you’ll save $50 today!! Locally owned by a family of veterans
We specialize in everything plumbing!! This includes services such as faucet replacement/repair, toilet replacement/repair, gas line additions and repairs, remodeling (kitchen/bath), drain cleaning, sewer inspections, home plumbing inspections, water service replacement/repair, sewer replacement/repair. We offer the best prices in the industry and back it with one year warranty on all work. Give us a call today at 859-242-3252 mention you saw this on angi and you’ll save $50 today!! Locally owned by a family of veterans
Ky Water & Air Inc.
Ky Water & Air Inc.
Customers say: Quick response
10 years of experience
Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.
"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."
Sarah B on August 2023
Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.
"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."
Sarah B on August 2023
CJ's Plumbing
CJ's Plumbing
CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/
CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/
Central Kentucky finishers
Central Kentucky finishers
Customers say: Super punctual
27 years of experience
We have a full time crew, are licensed and insured. All jobs are warranted and guaranteed. We accept all major credit cards
We have a full time crew, are licensed and insured. All jobs are warranted and guaranteed. We accept all major credit cards
west ky home power
west ky home power
24 years of experience
A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills
A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills
Water Softeners questions, answered by experts
The Frankfort, KY homeowners’ guide to water softener services
From average costs to expert advice, get all the answers you need to get your job done.
How much a water softener costs depends on your home’s size, and the system’s type and capacity. Our expert guide explores all the price factors.
Water softener repair costs can add up, but they’re almost always worthwhile. Use this guide to see what your project is going to cost before you get started.
Your cost to install an under-sink water filter will depend on the type and size of system you choose and whether you need professional installation.
If your water softener is constantly draining, you may have a stuck valve, old seals, or electrical issues. Explore more common problems and solutions here.
Not keen on spending thousands on a water softener? Use this guide to see if it would be better to rent or buy a water softener for your home.
Looking to freshen up your home water supply? Consider the pros and cons of a water softener system versus reverse osmosis with this guide.
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