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    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
912 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for JR Bath

JR Bath

4.70(
25
)
Approved Pro

JR Bath

4.70(
25
)
Approved Pro
Super Service Award
Customers say: Quality work
170 local quotes requested
47 years of experience

With 50 years of experience, we are your solution for all your tub and shower needs. Family owned and operated, we take great pride in providing our customers with the highest quality products to fit their needs, our extreme professionalism, timeliness and superior customer service on every customized job. We make sure to develop a lasting relationship, so that the next time service is needed, there will be no question on who to call. Check out our 5 star reviews from happy customers! Call us today, so we can discuss your needs and make a plan that fits your budget and gives you the Bathroom of your dreams! Satisfaction guaranteed! We are a Service & Provider company.

"The entire project was very expensive. But they did a good job. They were friendly and professional. The installer worked really hard and was glad to chat with us during the install process. Our shower was an odd size and they handled it professionally. "

Susan D on November 2025

With 50 years of experience, we are your solution for all your tub and shower needs. Family owned and operated, we take great pride in providing our customers with the highest quality products to fit their needs, our extreme professionalism, timeliness and superior customer service on every customized job. We make sure to develop a lasting relationship, so that the next time service is needed, there will be no question on who to call. Check out our 5 star reviews from happy customers! Call us today, so we can discuss your needs and make a plan that fits your budget and gives you the Bathroom of your dreams! Satisfaction guaranteed! We are a Service & Provider company.

"The entire project was very expensive. But they did a good job. They were friendly and professional. The installer worked really hard and was glad to chat with us during the install process. Our shower was an odd size and they handled it professionally. "

Susan D on November 2025


Daniel Knight Home Services

5.00(
4
)
Approved Pro

Daniel Knight Home Services

5.00(
4
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
25 years of experience

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

"Ok Ok Ok"

Gayla S on November 2022

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

"Ok Ok Ok"

Gayla S on November 2022


Avatar for C&A Plumbing

C&A Plumbing

5.00(
1
)
Approved Pro

C&A Plumbing

5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
15 years of experience

We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. At C&A Plumbing, LLC, we strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

"They were timely, responsive, and kept to their word and will fix any issues that may arise."

Jimmy R on May 2019

We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. At C&A Plumbing, LLC, we strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

"They were timely, responsive, and kept to their word and will fix any issues that may arise."

Jimmy R on May 2019


Avatar for R Turner Contracting

R Turner Contracting

4.89(
14
)
Approved Pro

R Turner Contracting

4.89(
14
)
Approved Pro
Customers say: Terrific value
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
8 years of experience

R Turner Contracting is Kentucky's premier handyman pro. From full concrete installs to small repairs, our pros are trained and qualified to handle any size project. We take pride in every job we do, so you can rest assured that your home is in the best hands. Give us a call today for your free quote!(270)535-9807

"Highly recommended; absolutely no complaints! They did what they said they would do; no hidden costs, no unexplained delays, they showed up when they said they would & told me when they would be leaving. They answered my many questions with knowledge, patience & helpful suggestions. The work was excellent, better than i dreamed. They were respectful, courteous & totally responsible. They were even kind to my dog, who had to inspect everything. :-)"

Shirley H on November 2021

R Turner Contracting is Kentucky's premier handyman pro. From full concrete installs to small repairs, our pros are trained and qualified to handle any size project. We take pride in every job we do, so you can rest assured that your home is in the best hands. Give us a call today for your free quote!(270)535-9807

"Highly recommended; absolutely no complaints! They did what they said they would do; no hidden costs, no unexplained delays, they showed up when they said they would & told me when they would be leaving. They answered my many questions with knowledge, patience & helpful suggestions. The work was excellent, better than i dreamed. They were respectful, courteous & totally responsible. They were even kind to my dog, who had to inspect everything. :-)"

Shirley H on November 2021


Avatar for Bob's Septic Tank Cleaning

Bob's Septic Tank Cleaning

4.94(
8
)
Approved Pro

Bob's Septic Tank Cleaning

4.94(
8
)
Approved Pro
Customers say: Quick response
51 years of experience
Free onsite estimate

Bob's Septic Tank Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

Cheri T on February 2025

Bob's Septic Tank Cleaning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I called Bob’s on a rainy, nasty Saturday for help in a difficult situation. They sent Donnie and he couldn’t have been more courteous and helpful. He got the job done quickly and with a smile. I’m 100% pleased with the service. I will recommend them to anyone without hesitation. "

Cheri T on February 2025


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

4.47(
319
)
Approved Pro
Customers say: Quality work
1770 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"I won't use them again. Took me too the cleaners price wise. The guy doing the work couldn't believe the price. "

William S on November 2025


ImproveIt Home Remodeling, Inc.

New on AngiNew on Angi
Approved Pro

ImproveIt Home Remodeling, Inc.

New on AngiNew on Angi
Approved Pro
14 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.


Avatar for Douglas Contracting

Douglas Contracting

5.00(
3
)
Approved Pro

Douglas Contracting

5.00(
3
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
27 local quotes requested

Douglas Contracting specializes in Dozer, Track Hoe and Dump Truck excavating. Including clearing and site development, septic system installation, digging basements, concrete floor levelling and forming, footers, and much more. Licensed septic system installer in Kentucky and Tennessee. Over 20 years of experience, owner operated.

"Doug was awesome! He helped us get the price down from what the county quoted for our septic system. He put in the extra time to find a good location, which saved us money. Maybe the best thing, he actually responds and shows up when he says he will! Overall, we are very happy with the work he did."

Abbie P on December 2024

Douglas Contracting specializes in Dozer, Track Hoe and Dump Truck excavating. Including clearing and site development, septic system installation, digging basements, concrete floor levelling and forming, footers, and much more. Licensed septic system installer in Kentucky and Tennessee. Over 20 years of experience, owner operated.

"Doug was awesome! He helped us get the price down from what the county quoted for our septic system. He put in the extra time to find a good location, which saved us money. Maybe the best thing, he actually responds and shows up when he says he will! Overall, we are very happy with the work he did."

Abbie P on December 2024


Avatar for C&K home improvements

C&K home improvements

New on AngiNew on Angi
Approved Pro

C&K home improvements

New on AngiNew on Angi
Approved Pro
123 local quotes requested
3 years of experience

Here at C&K Home Improvements we do all interior and exterior work. We like to build a bond with our customers and create a fun and trustworthy relationship. Give us a call and let us help you get your next project started!

Here at C&K Home Improvements we do all interior and exterior work. We like to build a bond with our customers and create a fun and trustworthy relationship. Give us a call and let us help you get your next project started!

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Sump Pump Installation questions, answered by experts

The life span of a water pump ranges from five to 15 years on average. Regular maintenance can extend its life. If you notice significant drops in performance, strange noises, or frequent malfunctions, consider a water pump or well pump replacement. Always get in touch with a professional if you're concerned about yCan I install a water pump myself?our pump's condition.

Yes, it’s normal (and beneficial) to have a small amount of water in the bottom of your sump pit. It shows that your system is collecting groundwater, rain, and excess water from around your property—just like it’s supposed to. However, if the sump pit is always full, you might have a leak or a faulty sump pump.

If you’re wondering if your home even needs a sump pump, consider whether you’ve struggled with flooding issues in the past. If your house is in a flood-prone area, your yard has poor drainage, or you’ve dealt with any other water problems, then it’s likely well worth it to replace your old sump pump with a new one.

If you live in an area that has frequent power outages, it’s a good idea to install a sump pump battery backup. A sump pump requires electricity to move water out of the home. The battery backup will ensure that your sump pump has a supply of electricity, even if the power is out. 

Yes, a sump pump is something that can make a home much more desirable because it protects against water damage. Adding a sump pump can also allow you to add more livable space by making your basement usable. When selling a home, your buyers may have more peace of mind about the property's condition if they see that a sump pump is being used.

The Bowling Green, KY homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.