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    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
949 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Louisville Mechanical Services

Louisville Mechanical Services

11121 Plantside Dr
5.00(
2
)
Approved Pro

Louisville Mechanical Services

11121 Plantside Dr
5.00(
2
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
13 local quotes requested

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023

Louisville Mechanical Services is a premier HVAC contractor the state of Kentucky. We specialize commercial boiler, chillers, pumps, custom sheetmetal, industrial piping, pumps, plumbing, building automation, HVAC installs and all the above full service. We take pride in our work and we look forward to doing business with you. Give us a call today to schedule a free quote.

"Best price compare to other companies. Easy to work with. Showed up on time and completed the project in one day! Highly recommend this company. Nice to find honesty in a company."

Amy C on December 2023


Avatar for Thickett-B-Gone

Thickett-B-Gone

Located In:
4.83(
6
)

Thickett-B-Gone

Located In:
4.83(
6
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Thickett-B-Gone is a locally owned land and property clean-up service based in Columbia, Kentucky. We specialize in land clearing, tree removal, driveway repair, storm clean-up, and property prep for both residential and agricultural landowners. Our work began in storm recovery efforts, and helping people get their property back in shape is still at the heart of what we do today. We are fully insured, operate with honesty, and take pride in work done right.

"It was an excellent job."

Barbara W on October 2025

Thickett-B-Gone is a locally owned land and property clean-up service based in Columbia, Kentucky. We specialize in land clearing, tree removal, driveway repair, storm clean-up, and property prep for both residential and agricultural landowners. Our work began in storm recovery efforts, and helping people get their property back in shape is still at the heart of what we do today. We are fully insured, operate with honesty, and take pride in work done right.

"It was an excellent job."

Barbara W on October 2025



Avatar for Branded Tomorrow Plumbing

Branded Tomorrow Plumbing

7405 Ridan Way
No reviews yet

Branded Tomorrow Plumbing

7405 Ridan Way
No reviews yet
3 years of experience

Seasoned plumbing professional with over a decade of hands-on experience in both commercial and residential settings. I am known for delivering quality workmanship, maintaining strong client relationships, and leading teams to complete projects on time and within budget. Adept at problem-solving and adapting to fast-paced environments. With a strong foundation in plumbing and business management, I bring a comprehensive approach to every project, ensuring that technical expertise is paired with efficient planning and meticulous attention to detail. My commitment to safety, organization, and clear communication has consistently resulted in successful collaborations with clients and subcontractors alike. Whether overseeing groundwork, coordinating logistics, or implementing preventive maintenance strategies, I strive to maintain high standards while fostering a positive, productive work environment for my crew and clients.

Seasoned plumbing professional with over a decade of hands-on experience in both commercial and residential settings. I am known for delivering quality workmanship, maintaining strong client relationships, and leading teams to complete projects on time and within budget. Adept at problem-solving and adapting to fast-paced environments. With a strong foundation in plumbing and business management, I bring a comprehensive approach to every project, ensuring that technical expertise is paired with efficient planning and meticulous attention to detail. My commitment to safety, organization, and clear communication has consistently resulted in successful collaborations with clients and subcontractors alike. Whether overseeing groundwork, coordinating logistics, or implementing preventive maintenance strategies, I strive to maintain high standards while fostering a positive, productive work environment for my crew and clients.


Avatar for Infinity Design & Construction Group INC

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet

Infinity Design & Construction Group INC

11605 Shelbyville Rd. Louisville Ky
No reviews yet
12 years of experience

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established

In Business Since 2013 Free Estimates with a Trip Charge for Any Service Completed We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. How We Got Started We started in this industry in 2013. We describe our business as Well established


Journeyman plumber with over 4 years experience. Reliable, trustworthy and affordable. One man show for the time being. If water flows through it, I can do it.




Avatar for A-1 Call Handyman

A-1 Call Handyman

9475 Grayson Springs Rd
No reviews yet

A-1 Call Handyman

9475 Grayson Springs Rd
No reviews yet
2 years of experience

Need a handyman? Contact A-1 Call Handyman and I will provide you good quality work in painting , plumbing service repairs, and some remodeling including: floor installation, door installation and appliances. I am owner operated and I have 5 years of experience in this line of work.

Need a handyman? Contact A-1 Call Handyman and I will provide you good quality work in painting , plumbing service repairs, and some remodeling including: floor installation, door installation and appliances. I am owner operated and I have 5 years of experience in this line of work.

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Sump Pump Installation questions, answered by experts

If you live in an area that has frequent power outages, it’s a good idea to install a sump pump battery backup. A sump pump requires electricity to move water out of the home. The battery backup will ensure that your sump pump has a supply of electricity, even if the power is out. 

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

You should be fine. Most high-grade grinder pumps have a 24-hour holding capacity within the tank. You can continue to use the facilities so long as the power outage does not stretch into days. In a worst-case scenario, attach a generator to the grinder pump, providing it has sufficient electric capacity.

To test for toilet leaks, use water coloring in the water tank and see if the water slips into the bowl from the tank. This test will indicate if there’s a problem with the flapper or refill tube. You can also put water coloring in the bowl of the toilet to see if there is a leak there. If there is, you should see the colored water on the outside of the toilet bowl or on the floor. 

If you’re wondering if your home even needs a sump pump, consider whether you’ve struggled with flooding issues in the past. If your house is in a flood-prone area, your yard has poor drainage, or you’ve dealt with any other water problems, then it’s likely well worth it to replace your old sump pump with a new one.

The Leitchfield, KY homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.