Get matched with top boiler installation pros in Berea, KY

"Overall I'm giving the company a C grade for performance, because they were responsive after we complained directly to the company; however, based on the fact that we had to call the company on several occasions for updates became frustrating. 1. They promised to be here Thursday, April 21st @ 8am; we had to call around 10am and they arrived at 11:20am.? No explanation was given for why they showed up late. 2. Technician promised to return Friday, @ 9/9:30am, to complete the job. We texted the company around 10:30, and he called 30 min later and arrived 10min later. 3.? Technician declined to file in a hole left in the wall with insulation foam.? Had to call the company, to get them to return to fill in the hole on another day. 4. The thermostat was installed without a cover plate to cover the markings on the wall left by the old thermostat.? They didn't offer a cover plate to cover the markings during the install.? After contacting the company about the cover plate, they returned and installed a cover plate free of charge."

"Very expensive service... I was charged 210 dollars for 5-minute reprogramming of my new ecobee4 thermostat. I requested a technician to come to check my Air conditioner as my electric bill was higher compared to the last year.. he found nothing wrong with the system. I suggested to him that it might be the newly installed ecobee4 thermostat. He checked the wiring was good. He found out that it's set up to auxiliary heat as primary and reprogrammed it and charged me 210 dollars without letting me know it will be that expensive prior to the reprogramming... Imagine, 5-minute setup of the thermostat and they charge you 210 dollars.. I will never recommend them to anyone"

With a professional team that has over 13 years of experience, we know reliable communication from your HVAC expert is key. Our company sets ourselves a part while respecting your time by providing you with the ability to track where your technician is, instead of waiting around until someone shows up! You can count on us for quality work, different payment options (in-home financing) and communication about our services and what is needed to be done. Call today for your free estimate!

Locally owned & operated. Packing & unpacking, Moving, Furniture Moving, Junk Removal.

"Paul was very responsive. Quickly evaluated our heating issue, made a recommendation on how to address it, and scheduled installation of the new system just a few days later. Work appears to have been done well, on time, and at a fair price. Paul was also extremely nice to work with. I’d happily recommend him to others."

"I would recommend this company to anyone who wants a reliable, hardworking, precise young man to do your work. He called and showed up when he said he would. He got the job done efficiently and in a timely manner. He made sure my system was up and running correctly after reconnecting the unit. I am superbly happy with his workmanship. Highly recommend. Thank you Curtis."

"NATS responded the same day that I called them and picked the computer up at my home. Several days later, Mike called and stated the service to be performed, ensuring the size of the replacement hard disk drive, and provided the approximate cost. Within a week (Memorial Day weekend was during this period), Mike delivered the computer back to my house. I was pleased that Mike had not only reloaded Windows 7 (I had to input my own product code), but he had also spent the time to download and install upgrades to Windows 7."

"although the initial salesman was a total jerk the salesmanager resolved all difficulties and the installers were truly professionals"

"Robert White, owner, did a great job of explaining my options. His installers were here when they said they would and the heat pump is working fine. The owner came after installation and went through his punch list to make sure everything was done correctly."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."