This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
GraceLand Air LLC
Thermostat Service, Central A/C Service or Repair, Swamp Cooler Service or Repair,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Graceland Air LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Business highlights
Emergency services offered
Services we offer
Construction , Hvac, Remodel
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.860 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 60 reviews
Khalil T.
Aug 2025
Central A/C Service or Repair
June 13, 2025 (First Visit): The technician injected 5.5 lbs. of refrigerant into the system (which holds up to 8 lbs) without performing a leak test to identify the root cause. I was charged $522.50 for this service. The repair failed two nights later, as the refrigerant leaked out again. June 16, 2025 (Second Visit): A leak test was finally performed, which located the leak in the evaporator coil inside the attic s air handler. I was charged an additional $250 for this diagnostic. The technician recommended replacing the coil and sent an estimate, which I approved. June 26, 2025 (Third Visit): The technician replaced the evaporator coil and recharged the system with 8 lbs. of refrigerant. I was charged $3,504.90 for this visit. However, the system failed again the next day when the breaker tripped due to a grounded compressor an issue that had not been diagnosed earlier. June 27, 2025 (Fourth Visit): Upon inspection, the technician confirmed the compressor in the outdoor unit had shorted. While on a call with the business owner, the technician charged my credit card for the full invoice amount of $3,504.90 before presenting the invoice or explaining the outcome of the repair. He then left without further explanation, stating that the business owner would follow up. Later that day, the business owner called to suggest replacing the entire HVAC system with one of the proposals from the earlier estimate. This recommendation should have been made prior to investing in the costly and ultimately ineffective coil replacement. At no point was I advised that the repair approach might not be viable or that full system replacement should be considered. To make matters worse, I later discovered that the technician had damaged the attic hatch during service and failed to disclose it.
Robyn M.
Jul 2025
Central A/C Service or Repair
GraceLand Air was incredible! They thoroughly explained the issues I was having and costs upfront. They provided me with options to improve my system with the goal of minimizing future issues. I would highly recommend them!
Melanie B.
Dec 2024
Gas Furnace / Forced Air Heating System Repair Service
Good communication. Arrived when expected. Professional service. Ivan explained what he found & what I needed very clearly, great job!
Katie P.
Aug 2024
Very professional good work
Carl C.
Jul 2024
From the estimate to the finished installment, Graceland did an excellent job.
Don A.
Feb 2024
Showed up on time, clean uniforms, very though. Inspected my thermostat, making helpful recommendations. I will only be using Graceland Air, Five ?
Don A.
Feb 2024
Electric Furnace or Forced Air Heating System Repair Service
Very Professional, inspected my thermostat, A/C / heating systems. I will be using this company for all my routine inspections and repairs.
Luke S.
Dec 2023
Paul was great to work with and priced the job fairly. I will definitely hire Graceland Air again.
Gale L.
Dec 2023
Yes the job was efficiently done and we are satisfied with the results !
John B.
May 2023
Central A/C Service or Repair
Absolutely wonderful to work with. Very fast service to both review my problem and then fix. Move around his schedule to accommodate me because I had family coming in town. Highly recommend
Carolyn H.
Jan 2023
Your Texh, Paul was very kind, and knowledgeable. Thanks for sending him
Guy K.
Jan 2023
Very friendly and fast
Ana A.
Jan 2023
Central A/C Service or Repair
Responded quickly, kind and respectful technician. Excellent and professional service, very knowledgeable and fast. I am very satisfied with the service.
CHRISTINE M.
Dec 2022
Responded promptly to request for service. Friendly and professional.
Melissa Y.
Dec 2022
Prompt, professional a d affordable
Sheila B.
Dec 2022
Awesome young man. Very knowledgeable.
Ronnie V.
Dec 2022
Gas Furnace / Forced Air Heating System Repair Service
Great work
Debbie B.
Nov 2022
Very professional and reliable
Elver R.
Oct 2022
Good job. Very high cost for what was completed. Contact person was nice to work with.
Heather L.
Sep 2022
We had no idea what we were getting into when we bought an "older" house - one of the many issues we ran into was the dryer vent, which needed to be completely re-worked. Paul was very knowledgeable and took on this project with confidence and ease. Not to mention, VERY reasonably priced for the work that was needed. Highly recommend these guys!
Khalil T.
Sep 2022
Central A/C Service or Repair
I needed a professional to service my HVAC system on a schedule with a maintenance plan for a fair value. For his first visit, Paul, the business owner, did an excellent job answering all of our pending questions and shared a few ideas to improve the air quality. Paul is knowledgeable and took good care checking all the HVAC key components and replacing two small parts that needed attention. I recommend GraceLand Air LLC to anyone who's looking for peace of mind and good value without compromising quality.
Response from GraceLand Air LLC
"We understand that not every job may go well, but we do try make things right. Khalil has been a customer for several years, and he’s always looking for a “deal”. This last time that we came out his ac unit was not operating, it had low refrigerant levels. We performed a visual leak inspection and topped it off. Some days later Khalil reached out to us and says it is doing the same thing. This time we do a pressure test and find the leak in the evaporator coil. We provided Khalil 6 different options, for coil replacement and unit replacement as the unit is 14 years old. Khalil chose to go with the evaporator coil replacement. Because it was the cheapest option. As our tech was starting up the system, the start capacitor failed. We replaced it at no additional cost as it is covered under his maintenance plan that he pays for monthly, that has a one year term, and can be canceled anytime after that. The following day Khalil contacts us and says the system is again not working. Upon arrival we discovered that the compressor had shorted to ground. At this point we communicated to Khalil we would not replace the compressor, and strongly encouraged him to get a new system, to which we could credit back for the initial repair. Of coarse he tried to work the price down by comparing other companies prices for equipment that was not comparable. He even offered us to give us a good review if we give him a discount. We did inform him that all of our reviews we earn fairly and don’t purchase them. So when he files a complaint asking for fifty percent refund in order for us to not receive a bad review, we view it the same. Thank you for understanding"
Rob J.
Aug 2022
Central A/C Service or Repair
Fast, friendly service. The technician took the time to evaluate the problem, explain my options, answer all my questions, and get the work done quickly.
Jody L.
Aug 2022
Gas Furnace / Forced Air Heating System Repair Service
They are quick to come and to find the problem and fix it without delays. Top rate customer service.
Sue S.
Jul 2022
Central A/C Service or Repair
Very professional
Sheila C.
May 2022
Central A/C Service or Repair
Very courteous, prompt, and knowledgeable. definetly recommend
Licensing
Licensed*
Trade License Number
HM06402
Trade License Expiration
04/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
GraceLand Air LLC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
GraceLand Air LLC accepts the following forms of payment: CreditCard
Yes, GraceLand Air LLC offers free project estimates.
No, GraceLand Air LLC does not offer eco-friendly accreditations.
No, GraceLand Air LLC does not offer a senior discount.
Yes, GraceLand Air LLC offers emergency services.
Yes, GraceLand Air LLC offers warranties.