Get matched with top well and pump technicians in Lanesville, IN

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"Excellent! They were great, I have no problems on the basement, they're professional and friendly. They did the job on a reasonable price and they're not trying to sell me anything. They're wonderful, they stood behind their work, there were some problems on my basements and they came out and did the work and they guarantee it for life."

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

"Vent caps placed on wrong vents. Boot for vent improperly repaired. Nails, Nails, Nails, everywhere! Flat tire due to nails. Salesman very helpful. Roofing supervisor had an attitude problem. Finally had to purchase a magnet and picked up many more nails after I was assured that everything was picked up."

"I did not receive any call backs from them. Daniel did not follow up on request for something I would like to be done. After the job was done. I requested his opinion and further photograph. I got no reply. The workers were okay but Daniel was not."

"Backyard Blessings rebuilt the entire waterfall of our backyard pond. Nate and his crew did a fabulous job making sure to maintain the rustic nature of the waterfall including the moss on the stones. The waterfall actually turned out better than the previous waterfall. They performed that work quickly and on schedule. They are experts in this area."