Get matched with top wrought iron workers in Hope, IN

"No problems at all. Owner was always responsive!"

"Great! Very conscientious!"

"workers friendly quick and efficient! Very pleased with work done."

"I am so torn on this company. The sales process was smooth and prices were on par with everyone else. The set the expectation initially was that it would be about a 2 month wait to get the fence. I understood. Their process of scheduling and overall communication was TERRIBLE. I had paid a $2000 downpayment and didn't get any communication when that two month time frame came and went. I would have to reach out to them to give me schedule updates and emails would go unanswered. So I'd have to call for updates. Then that time frame would come and pass with again no communication. I gave them a lot of feedback on why this lack of communication felt very shady. It sounds like they just had a lot of delays due to covid, weather and staffing, and I totally get that. Pushing the time out didn't bother me, it was just the lack of follow up that completely irked me. They need a better system of updating customers on schedule changes. After a total of 4 months, the fence was finally installed. The crew did it in two days and worked hard, even in bitter cold temps. The actual install was wonderful and the fence is beautiful. No complaints there. Just hope they can organize themselves better for future customers having a better experience."

"Incredibly great experience with David and his team. They were able to complete a project after water damage that restored our ceiling thoroughly and efficiently. David was exceptionally responsive on the initial call, came out to our site quickly to review the potential job, gave us a quote that was fair for the job being done and executed on his committed promises to restore the ceiling such that there is no evidence that water damage ever occurred. Great job. Highly recommend. I just wish that there were more individuals like David in the construction world today."

"Indy Home Design Center is a great place to get ideas and samples for home redecorating / remodeling. We found a hardwood product with multiple plank sizes which we just loved and couldn't find anywhere else for our home. Genta, the owner, is very easy and fair to work with. She recommended Rob Wright Custom Flooring for the installation job. Rob and his crew are first class and very professional. We are extremely happy with the end results."

"They got us scheduled quickly and were always there early. Worked about 10 hours every day to get the job done. Mauricio, the owner kept in touch regularly to make sure things were going as we had hoped. They did an absolutely beautiful job. Would hire again!"

"Disappointed and Concerned by ProSource Restoration's Business Practices I hired ProSource Restoration following a sump pump failure that resulted in approximately six inches of water in my basement. While the initial response to remove the water and damaged materials was timely, my overall experience with the company was deeply concerning and, in my opinion, indicative of questionable business practices. The first issue stemmed from poor internal communication. I was told by an office representative that the crew would have an extra sump pump on hand in case mine needed replacement. Once the crew completed the water extraction, they informed me that my sump pump was, in fact, broken—but contrary to what I had been told, they were unable to replace it. When I called the office back for clarification, I was told, “they can’t replace your sump pump because they aren’t plumbers.” This forced me to scramble to find an emergency plumber with limited time and resources. Shortly after, the office called back to say they had someone in their network who could handle the replacement—at a last-minute emergency rate of $800. When the plumber arrived, he informed me that only $400 of that amount was for his services, and the remaining $400 was a fee charged by ProSource for arranging the job. In effect, I was charged $400 simply for a referral. Furthermore, despite standard industry practices, ProSource did not provide any dehumidifiers during the drying process. Yet, on the first invoice I received, they included a nearly $400 charge for equipment that was never brought to my property. Additionally, every line item included an "after hours" surcharge—even though ProSource advertises 24/7 service and most of the work was performed during regular business hours. I requested that the humidifier charge be removed and that the after-hours premiums be revised accordingly. To their credit, they complied. However, after addressing those concerns, I received a revised invoice that included over $500 in new charges, which they claimed they had “forgot” to include on the original. Among these was what appeared to be a duplicate charge and a nearly $200 “labor minimum” fee that was never explained to me. Again, I had to engage in back-and-forth discussions to resolve these new discrepancies. While several of the billing issues were eventually addressed, the overall experience left me feeling taken advantage of during a vulnerable moment. It became clear that the company was intent on billing up to the full limit of my insurance coverage, regardless of the actual scope of work—something even my insurance agent found questionable, noting that similar jobs typically cost around $3,000, while ProSource’s charges approached the $5,000 policy limit. My overall experience with ProSource is that they made it easy for me to communicate with the office team and responded quickly to my requests, but they also displayed blatant attempts to further expose me to financial hardship in a time of vulnerability. I strongly caution others to review every invoice carefully and ask detailed questions before agreeing to services. Emergencies are stressful enough without having to worry about being overbilled or misled."