Best well and pump technicians near Wheaton, IL

"everything went very well, No complaints. The serviceman was very polite and professional"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"Professional and knowledgeable. Excellent workmanship"

"Everything was fine. The technicians were nice and they did their job."

"Took one day to replace the basement laterals with new copper pipes. Took a second day to fix boiler -- which ended up needing a new recirculating pump, costing an unexpected additional $900. Overall, the guys were professional and knew what they were doing. The quality of work looked good, they worked quickly and efficiently, and my water pressure throughout the house is a lot better now! Their price is definitely not the cheapest around, but their quality, expertise, scheduling, and responsiveness were all top notch, so I'd give them a very high rating.
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"These guys are awesome! My well pump quit on a Sunday. They responded first thing Monday morning and came right out. Kevin and Steve had the pump replaced and the water running again by 10am!"

"Well, no problems, and quickly gave me an estimate for other needed work."

"I highly recommend F3 Plumbing. They were not only the fastest to respond, but Sam, along with Ron, were also very knowledgeable, consultative, and pleasant to work with. They also were reasonably priced. Sam's son Steve, was also very diligent and did a great job on a challenging project involving replacing a busted cast iron pipe buried in foundational concrete. It was a messy job, but they were very respectful, keeping things clean as they went in and out, and cleaned up nicely when they were done. I would highly recommend F3 Plumbing in the future."

"Service went really well, arrived on time on the same day and totally blew my expectations. Initially I contacted them for water heater and a sump pump replacement as both were underperforming. They tuned me in by explaining all of my options and suggestions but ultimately left it up to me with no pressure. Won't be calling anyone else for my plumbing needs as this company is the best plumber in Wheaton that I can trust."

"It went very well. The plumber whom I was assigned did an excellent job, very prompt and professional."