"Affordable, quick to respond, very clear on what needed to get done to make our fireplace safe and usable."

"Service call went very well. Anthony D. and Brandon arrived promptly and were very courteous. I explained to Anthony what services were requested and discussed quote recd ( including discount) for services from office. Anthony assessed fireplace and explained what needed to be done and then he went up on roof. Anthony explained about issues with chimney stack and he shared pictures which were very helpful for me to see what needed to be done. I requested photos of before and after work done on chimney stack be sent to me, Anthony said they would be sent. I'm very pleased with Anthony's communication about recommendations for fireplace and chimney and for his work done on the chimney. I am very pleased with Brandon's work on the interior fireplace. I would highly recommend this company and team Anthony and Brandon!"

"We are so pleased to have use of our fireplace again without worrying anymore about smoke migrating to the basement fireplace. German assessed the situation and installed a liner, new damper and sealed the caps on both fireplaces. He also noticed an issue with our water heater flue and installed a new liner and improved the venting situation in the basement. All this, for less than others quoted for just the main fireplace! And done on time, with thorough clean up, and before the holidays too! You are making the right choice if you choose GPR."

"Professional workers who made sure the job was done correctly. They made sure to come back a week later and ensure proper installation so my family can enjoy the fireplace safely"

"Franco fireplaces was great. Absolutely would recommend."

"Jon and Mario were very professional and friendly. They explained a few things about my fireplace to watch out for and things I did not know. I would highly recommend them and will be using them in the future for all fireplace needs."

"We woke up to a terrible stench coming out of our fireplace. We knew whatever it was wasn't going to be pretty. We needed help fast. Gem was the first company to answer our call. They sent out Vincent within hours, and he found the culprits-dead squirrels who had gotten trapped in the chimney. Vincent removed them and disinfected the fireplace. Then he inspected both of the chimneys on our 100+ year old house. He showed my husband the camera pics. We needed a new cap on the fireplace chimney and repairs on both chimneys. He came back and fixed everything a week later when the cap came back. Vincent gets 5 stars. I would use them again. The only issue I had was with GEM phone customer service. They had a problem (on their end, not ours) with one of the checks and tried to pressure me into using Zelle. I would have preferred putting it on a credit card, but they don't take them. Credit cards and checks give customers consumer protections."

"Professional, trustworthy, friendly, knowledgeable, efficient. Fernando and Jesus gave us a call 30 minutes before arriving. Examined our fireplace and explained what they discovered and gave us several solution options . They swept the chimney, cleaned the fire box, and examined the chimney top. They caulked around the cap. Great service ! 5 stars!!"

"From start to finish the crew was very professional, honest and knowledgeable about what needed to be done. Explained everything I needed to have done to get my fireplace working ."

"Extremely thorough and professional. Helped us inspect and repair a couple of fireplaces."