Best fireplace pros near Gilberts, IL

"This is a great company. We have a fireplace that over 15 years old and this company provides great service with very reasonable prices. David and Barbie are the best."

"Great! The two guys showed up right on time, were polite and efficient. They also recommended ways for me to increase the look and functions of our gas fireplaces. We’ll work with them again in the future"

"The crew did a great job reflecting all needed repairs out somewhat dilapidated fireplace had, and completed the repairs in the same day. Great service."

"Extremely thorough and professional. Helped us inspect and repair a couple of fireplaces."

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"Rob and his crew did a great job.. outside tuck pointing, crack repair, new damper, holes filled. Inside new mortar, smoke chamber fire proofed, new ceramic logs, silica, gas line. Showed us how to operate the new damper and light the fireplace. Perfect job."

"Franco fireplaces was great. Absolutely would recommend."

"I had an excellent experience with Defender Chimney and Fireplace! They did an amazing job repairing and restoring my brick fireplace. From start to finish, they were professional, knowledgeable, and took the time to explain the work that needed to be done. The craftsmanship was outstanding, and my fireplace looks better than ever. They were punctual, respectful of my home, and cleaned up thoroughly when the job was finished. I highly recommend Defender Chimney and Fireplace to anyone looking for quality work and exceptional customer service. Thank you for making my fireplace look beautiful again!"

"Dan, was very friendly and helpful answering all my questions about my fireplace while cleaning and inspecting it. Also I had a large bird nest outside in my fireplace vent, which Dan removed and fashioned a wire cage around so the birds would stay out. He did a great job."

"Cleaning of fireplace went fine. Second visit by different employees was not as smooth"