Get matched with top plumbers in Vienna, IL

"Very professionally completed my walk-in shower with safety bars, pull down seat, etc. Friendly, great on cleanup, and determined to satisfy customer."

Affordable, Luxurious Bath Custom Tailored to Fit Your Family's Needs.\n\nSE Missouri's and Southern Illinois Choice for Functional, Accessible & Luxurious Bathroom Remodeling. Want to improve the look and feel of your bathroom but rather avoid the high price tag? Call Luxury Bath of SE Missouri and Southern Illinois, a division of Dutch Enterprises at 573-400-2155 for a free, no-obligation estimate!\n\nTime to give your bathroom an upgrade? Want to make your bath more accessible for the entire family? Whatever your bathroom renovation goals, Luxury Bath of SE Missouri and Southern Illinois, a division of Dutch Enterprises is here to help you achieve them.\n\nWhen you work with our team for your bath remodel, you?ll be treated to hassle-free service and fast, seamless installation. Our goal is to help our customers across Southeast Missouri and Southern Illinois transform their baths into a space everyone in the family can safely and comfortably unwind.

"Saved me a good amount of money. Very knowledgeable and patient. Fixed leak and drain pump"

Welcome to J&E Heating & Cooling, proudly servicing Metropolis, Illinois and the surrounding areas. Our goal is to complete your project to perfection. We look forward to building long lasting relationships with the customers that we serve. Call us today! You will not be disappointed!

We take pride in delivering dependable, high-quality craftsmanship with honest communication from start to finish. Whether you're planning a small repair or a larger renovation, our goal is to provide durable, professional results that improve the value, function, and appearance of your property.\n\nOur services include residential construction, remodeling, repairs, renovations, demolition, framing, drywall, flooring, painting, trim and finish carpentry, deck and porch work, fencing, siding, roofing repairs, door and window installation, and general handyman services. We also handle property improvements, rental property maintenance, and custom projects tailored to your needs.\n\nEvery project is completed with attention to detail, quality materials, and a commitment to doing the job right the first time. We believe in treating every home as if it were our own by maintaining a clean worksite, respecting your property, and keeping you informed throughout the project. \n\nChoose us today!

"Provider was prompt, professional and friendly.  Arrived at the agreed upon time for a free estimate and performed work same-day after we agreed to the price.  He stuck to the price despite taking longer than expected and more work than usual due to worn-rusted pipes in my home.  Cleaned-up after himself and left no sign that work was done other than our new, working toilets.  We are very pleased and reccomend McDonagh & Sons Plumbing & Sewer Inc.


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"Love Haines Drains Plumbing!!! They answered the phone, didn't let it go to voicemail??. They were able to come out the same. wow! Excellent technicians gave an estimate, explained everything. Highly recommend them."

"Dimitri did a very good job on our hallway. He managed to paint a very tight corner without getting any grey paint on our newly installed white trim. He has a very steady hand with the brush. The grey paint did bleed through the tape onto the baseboard trim in a couple locations but he made certain to repaint the trim and not just leave it up to us to fix. That was very professional of him.
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"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

We take great pride in our experience, expertise, quality and customer service that\nwe provide to meet your needs. It is our mission to provide excellent workmanship\nand complete customer satisfaction from start to completion of a project.\nIn order to understand the needs and expectations of our customers,\nwe take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large\nor small the job.\n