Get matched with top affordable plumbers in Springfield, IL

"The Sales Associate was able to provide all of the products for us to chose without needing to go to a showroom. He was very helpful and friendly. I actually believed that he was selling a good product. The installation was a one day and no hassle. The installer was organized and very tidy. Every thing was moved away and clean before he left the house. The water was only turned off for a short period of time. I love my new shower and surround. I ordered the waterfall shower doors and I was a little afraid that I may not like them but they are gorgeous, plus when guest use that bathroom they can't see into all the hair products that I use. I also purchase the shower doors. I have not had shower door since I was young and renting. They always seem hard to clean and had water calcium build up but when you use a good product and learn how to clean them it's a game changer.The Sales person and the installer go into great detail on how to keep your shower looking brand new. The cleaning proess is extremly easy. The price was lower than going to your local Home Improvement center. I like that this company makes all for the products and guarantees their work and the products. They did a great job on the install. My husband is a perfectonist and they passed his high standard! They also call and remind you when the installer will be there. They call again after thte install to make sure you are not having any issues. This company will definitely be the best contractor that you have used! I was always a tub person but I have switched. I love the seat and the hand held shower nozzel. As a senior I think the shower will be so valuable for my husband and I when entering and exiting the tub becomes too cumbersome. Make sure you alot enough time to talk to the Sales person when he makes an appointment. I thought it would be a quick meeting with them sendingus a bid. That is not how this company works. They brng their products give you an accurate bid and are ready to sign the contracts. If you need to obtain other bids make them the last because you won't want to go with any other contractor. All in all, I would highly recomment this company."

"I liked this company very much but decided to go with a plumber to fix our immediate problem instead & just paint instead."

"I'm grateful for their financing options, which made it possible for me to afford the upgrades I wanted for my home. Their flexible financing made the project feasible."

"Job well done! Matt Gleason did a great job reinstalling our toilet & replaced our vanity. He is very friendly, polite & knowledgeable. Will recommend Rick Ray & Sons plumbing for their good service. Call center staff are very good too."

"everyone we worked with was wonderful!! Although it costed a little more then I could afford, I had a stroke and needed a shower. They did a fine job!"

We're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"Honest very knowledgeable went above called company for a sump pump try get warranty replacement Did alittle digging to open channel for water flow during estimate atno charge also put on couple of fittings on pipe for free gave options and explained easy terms understand."

"The phone service center worker was polite and friendly.  The company confirmed the appointment by phone.  The plumber Jon came to my Godfrey residence exactly on time.  My dog (who seems to have a sixth sense about people's character) stopped barking as soon as I invited Jon in, and was calm.  Jon wore booties and even put booties on wheels of all equipment brought into my home to keep floors clean.  He asked many questions before starting and did a quite thorough diagnostic work up, explaining the various possible causes of the problem.  When most likely problem was found he took extra measures to ensure other problems did not coexist.  He was knowledgeable.  Before starting the job he showed me the cost from the company's list and reviewed written company standards including that all plumbers are licensed, must receive frequent training to keep up on their skills, undergo frequent drug screens, and carry $1 million in insurance.  He showed me that the company received an A minus rating from the Better Business Bureau and when I asked him to prove it he politely asked if he could use my computer and he pulled up the BBB site on line, showing me the rating.  He was thorough in fixing the problem and demonstrated to me in different ways how we could be sure the problem was fixed.  He left no mess.  He gave me tips on how to keep the problem from recurring and steered me away from unnecessary interventions that had been suggested to me by others.  When I had to leave to pick up my son from school he waited at my kitchen table for me to return.  He gave me a written guarantee that if the problem recurred to even a small degree it would be fixed for free.  He asked me to honestly critique my experience on the local. google. com site, explaining his company uses this feedback to improve services.  He was courteous and friendly yet professional.  He was kind to my son.  THIS is my new plumber.
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"The installers were so respectful of our house. They were neat and cleaned every thinh up. I love my walk in shower."

"Mr. Fairfield responded quickly to my contact and generated a quick & reasonable estimate for a general bathroom repair and replacement of fixtures job. He clearly knew what he was doing and completed the work on time and within the contracted budget. I wouldn't hesitate at all in setting up future home repair work with him."