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Tiger Plumbing, Heating, Air Conditioning, & Electrical Services logo

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

4.0(
68
)
Plumbing, Heating and Air Conditioning Service, Water Heater Service,

About us

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services takes pride in being your preferred local plumbers, electricians, and HVAC technicians! In fact, more homeowners in the St. Louis Metro East & Central Illinois communities we serve, say they would call us again before any other plumbing, electrical, heating, or air conditioning service!

Business highlights

Eco Friendly
Veteran owned and operated
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
32 years of experience

Services we offer

water heaters, sump pumps, water softeners, water filtration, sewer repairs, drain problems, electrical repair, air conditioner repair, gas or propane (LP) furnace and heater repair, condensate lines, a/c installation, furnace repair, boiler systems, tankless water heaters, electrical service, fuses, code compliance, lighting, lighting design, fans, thermostats, electrical circuit repair, toilets, snaking, auguring, faucets, garbage disposal, humidifiers, duct cleaning, air purification, & more

Services we don't offer

well pumps, septic tanks

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 9
    View Gallery

    Assorted photos uploaded by Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Reviews
4.068 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
12%
3
9%
2
15%
1
6%
Write a review

Filter reviews by service

Showing 1-25 of 68 reviews
Jacqueline W.
May 2025
5.0
Yes, I recommend this pro
$10,010
This company is outstanding. I can not sing them enough praises.
Amber N.
Jan 2025
5.0
Yes, I recommend this pro
$340
My technician Keith was great. Friendly and super informative. Also too a quick look at the entire drainage system and gave my an idea of where problems will pop up the future without preventative measures (my home was built in the 50s and while the previous owners took really good care of the house nothing has been gutted and replaced yet).
David M.
Sep 2024
5.0
Yes, I recommend this pro
$1,800
2 friendly guys that did awesome work. Transfer switch works great and it's nice to see them clean up when done. I would definitely use the tiger again for electrical work.
Erica S.
Sep 2024
5.0
Yes, I recommend this pro
$1,600
Did everything I needed
Markia M.
May 2024
3.0
$1,200
Got the job done but where costly but to get things done right sometimes you do need to pay the price so no complaints at all.
Holly M.
Apr 2024
5.0
Yes, I recommend this pro
$90
They are coming today but are very nice!
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Thank you for the kind review!"

John H.
Jan 2024
5.0
Yes, I recommend this pro
$590
Great. Very nice people.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Thank you for the great review! We appreciate it!"

Richard C.
Jan 2024
5.0
Yes, I recommend this pro
They did great work
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Thanks for the 5-star review!"

Marge D.
Oct 2023
5.0
Yes, I recommend this pro
Perfect looks great
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Thank you for the 5-star review, [Member Name Removed]!"

Kelvin E.
Jul 2023
1.0
I scheduled for Tiger Plumbing to come out to give me an estimate on a newly installed AC complete unit with coils and line and was told by the Tiger Technician after he surveyed the area where the units would be installed, that he can’t give me any figures or estimate until I made a commitment that day for Tiger to do the install. In my 51 years of life I’ve never scheduled for an estimate just to be told that they won’t release numbers on an estimate to me until I commit to their company to do the work! I contacted their office and was told that the technician manager would talk with the technician and he would send over the estimates but that has yet to happen. Thanks Tiger for solving the long problem I’ve had questioning if your company is reliable and is about customer service first and not all about the money! This event ensures that I won’t have any reason to contact your company for any services in the future! This company and a few others were looking to install the worst and least efficient (13 SEER) unit for the max dollars ($7,300). Thank you Academy Air for treating me right and not look at me as a dollar sign! Too expensive, bad customer service and down right scammers!
Robert S.
May 2023
5.0
Yes, I recommend this pro
$2,100
The technician were excelleit took him some time that he stayed till it was done.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"[Member Name Removed], Thank you for the 5 star review!"

Joseph B.
May 2023
1.0
Requested a quote from Tiger for insultation of a new water heater, the guy tried to sell me a program for maintaining my HVAC and water heater, I scheduled for a quote for the water heater and the technician was to come at noon, never showed, called and they told me between noon and 4PM, no one showed up and received a call he was running behind and it was 415PM, I spent all afternoon waiting. Cancelled the appointment out of frustration, highly unprofessional and disrespectful of my time!! Don't waist your time with these people!!
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Hi [Member Name Removed] – We apologize for the less than 5-star experience you had with us, and we take all feedback seriously. Our goal is to provide the best possible service, and we would like the opportunity to make it right. Please feel free to reach out to our Customer Care Manager, Missy, at (844) 658-4661 to discuss your situation further. Thank you. –The Team at Tiger"

Sara H.
Jan 2023
4.0
Yes, I recommend this pro
He did a good job. Just wasn't able to clear the pipe. Waiting to hear from main office.
Rich H.
Sep 2020
2.0
$99
They charged me $99 to have a salesman come out and look at an outdoor faucet and give me an estimate. I would think any plumber could show up to a house and replace an outdoor faucet. Then they looked at the outdoor faucet and told me they would send someone over to replace the faucet and the charge would be $500+. I told them no thanks, I'll get someone else. Sparlin Plumbing did the job for $200. Today they called me for a follow up and told me based on the pictures I see it looks like the job was completed without a hitch. I had to tell the manager they didn't do any work at all. Their service is a total scam. They prey on people who are weak or in an emergency situation and don't have a choice. There is a reason they can send someone over immediately. The person that shows up is not a plumber. How could you afford to send a person that isn't a plumber to each call if you weren't charging ridiculous prices.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"[Member Name Removed], thank you for your feedback. Feedback like yours is priceless in helping our company, and technicians, improve upon our customer experience. Although our prices may seem high to you, they represent the utmost quality and professional service you won't receive from many other companies. The total price of the estimates we give include not only the parts but immediate service from a drug free, background checked, skilled technician in a fully stocked truck, capable of performing the work up to code during his visit, and warranty on the work performed from a company that has been in business for over 26 years. I’m glad you were able to fix the issue. We take special pride that when you hire us for your plumbing work, our entire company works hard to make sure your experience with us is hassle-free and enjoyable. We strive to make sure our customers are completely satisfied & I’m sorry that we didn’t meet your expectations. If you’d like to address this issue further, please contact our office."

Kristopher H.
Sep 2020
2.0
$2,146
Ill keep this as short as i can, which isn't short given the multitude of screw ups on Tigers part. Overall the turn time was good and setting the appointment was easy, however the experience left ALOT to be desired. The initial person who took my call did not properly record the issue as described resulting in the first tech being unprepared to resolve the issue and a subsequent visit from an advisor. The advisor drew up several service offerings and made a few recommendations for upgrades and enhancements to our existing system, including pointing out a possible safety issue. As part of that she made mention that they would have to remove a small portion of dry wall in the upstairs laundry closet to complete the flexible duct work which we agreed to. She scheduled the appointment for the work to be completed monday (it could have been done friday had the first call taker properly recorded the issue). The technician that showed up on monday was friendly enough however was unprepared to complete the work. Instead of a small hole in my laundry closet the duct work resulted in a hole in my kitchen ceiling spanning half the width of the kitchen, way more intrusive than what the advisor had set us up for. The technician also asked for my assistance multiple times, including to help pull duct work, which if im paying for a service, why do i have to help perform the service? The technician was also unprepared to clean up after himself as he needed to borrow my shop vac, paper towels, and cleaning spray. I guess his shop vac had been damaged on a previous job (again why am i paying you?). The technician also failed to perform all of the work that was paid for days in advance, more specifically they did not cap off the open flue from an old furnace which is a service that had been prepaid with the advisor. When asked about this the technician said he did not have the part, but if he came across one would "drop it off". After realizing this tiger was called requesting a refund for the unperformed work, at which point we were told "it could take up to a week for the supervisor to contact you to process that". Really? Your supervisors are too busy to ensure customer satisfaction in a timely manner, but you sure can come take someones money in less than 48 hours no problem.... I would not recommend them to anyone and definitely will not be using them again for anything. Attached is a picture of the small hole i was told would be left in my laundry closet. Please not that by laundry closet it ended up being kitchen ceiling, and by small hole, it was halfway across the kitchen.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"[Member Name Removed], I’d like this right by you and I do apologize for the inconvenience and delays in resolution. I take special pride that when you hire us for your plumbing, heating, cooling, and duct work, our entire company works hard to make sure your experience with us is hassle-free and enjoyable. I strive to make sure all our customers are completely satisfied, & I’m sorry that we missed the mark for you. There's multiple items that you brought up that do not align with our standard service protocols, and I again apologize. We'd like to discuss those and your service concerns with you; we will be reaching out shortly."

Susan R.
Jul 2020
5.0
Yes, I recommend this pro
$12,000
Wonderful -- we couldn't be happier. Seriously.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Thanks for the feedback and for choosing Tiger, [Member Name Removed]!"

Karen D.
Nov 2018
5.0
Yes, I recommend this pro
They follow up and allow me to get inspections. I like the fact that they periodically come out and do check ups for me.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Thanks for your feedback, [Member Name Removed], and for being a valued club member!"

John D.
Jan 2018
3.0
$5,200
time line was 2 days and took 6 due to under-staffing of the job that dispatch had stated was available when signing contract.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"[Member Name Removed], Thank you for the feedback. I apologize for the length of time the job took. Sometimes things come up in the scope of work that are out of our control and require additional staff and repairs to get the job done correctly. As a reminder, the work performed is protected by our warranties, and should you experience any issues with your drain or water lines in the future, you should not hesitate to contact us. Thanks again for the review. Todd K., General Manager."

Vicki C.
Jan 2018
1.0
$900
The technician came within the time frame that was given me. He was able to get the water cut off to the house. I informed him that I needed to have the pipe cut above the hole and capped off. He informed me that he needed to check to make sure there were no gas leaks in the basement before he could begin the work. I agreed. He used his detector machine and found that there was a leak at the gas valve connection to the hot water tank. He stated that he needed to shut the gas off to the house. So this means, my water and my gas were off at the house. He informed me that he was going to go work up the estimate and he would back in to review it with me. When he returned he quoted me $450+ for the valve and $450+ for repairing the pipe. Told him the valve was more important and wanted to know if it could be repaired today. He went outside and call and then returned told me that they could come and repair it on Monday between 5pm-7pm but I needed to pay for the repair up front. I informed him that I had not heard of that before and I have never had to pay up front for a service. He became upset and rude when I told him that I was not comfortable paying for a service up front. He told me that I could either do that or call Ehret, Inc,. I told him that I could call them and would prefer to do something different. He said well that is on you, you have no water and no gas. I would not recommend that anyone use them. The only bright spot was the guy who answered the phone and dispatched the tech. The tech was horrible.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"[Member Name Removed], Thank you for the feedback. It's feedback like yours that helps improve our customer experience. I take concerns very seriously and I plan to address them with the technician and you. Please give me a call at 618-332-1047; I'd like to make this situation right by you. Todd K., General Manager"

Justin S.
Sep 2017
1.0
I recently had my AC stop blowing on a 90 degree day. The coil inside the unit was frozen solid and would not allow air to pass through. I called Tiger, who quickly got someone out the same day. My service tech was Kyle A. and his manager Ryan W. was along with him. After about 30 minutes they reported that my Freon was low and decided to test for leaks. They came back and said that they could not find a leak, which is a major concern. They were quick to bash the initial installer and call out his work as bad. They said either he had not put enough Freon in the system initially; which would cause issues for years to come, or that we had a leak they couldn’t find with their tool. If it were a leak it would be expensive based on that they can’t find it easy and there would have to be something internally wrong. They then went out to check again and write me up some options. They then began a distasteful sales tactic. They presented me with two options. 1 - flush and refill the system to see if it holds. this was $1200. if it doesn’t hold then they would need to repair a leak which could be $1000 additional. They then quickly began to sell me on a new HVAC unit. My house is 3 1/2 years old and my AC is under warranty for another 1 1/2. They said that because the freon was low i’d have many problems and ultimately have to replace in the near future. I had also told them i’m considering selling the house in a few years; which in turn they said no homebuyer would want an HVAC like I have and they’d ask for discounts. They began the sales pitch of they are running a buyback program that would get me additional discounts and that there are lots of rebates available. They then pushed to have a consultant come out to see how much it would be to replace the system. Having given me such large numbers for repair, it’s only logical to explore total system cost. I agreed to a consultant and let them know that i wanted the original installer to look, as this was his install. They agreed and reminded me that he’d simply just add freon and bandaid my system. I’d always have problems. I called Viviano heating and cooling for a second opinion. The owner even called me at 5:30 that night to try to trouble shoot over the phone. The tech came at 10:00 a.m. the next day and quickly found a leak in the exterior coil causing the issue. It took him all of 15 minutes, where Kyle and Ryan spent 30 on the same coil and “couldn’t find anything”. The coil was covered under warranty, so i will have to pay for labor, but much cheaper than the $10,000 system that Kyle and Ryan were pushing me to. The sales practices are terrible by Tiger. DO NOT TRUST THEM. Always get a second opinion. They are clearly trained to sell you new systems. They price repairs extremely high so that you will consider purchasing new for a few thousand more. It’s a terrible practice and sad that a tech and manager are scheming people. It makes you wonder if they are on commission or get a kick back when they sell a new unit.
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Tiger Services has reached out to the customer and together we reached a mutually acceptable resolution."

Darrell C.
Jul 2017
5.0
Yes, I recommend this pro
Excellent!
Response from Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

"Hello [Member Name Removed], thank you so much for taking the time to provide us with the excellent feedback. It is great to know that you are so pleased with your experience with Team Tiger! Please keep us in mind if you have any future plumbing, heating, air conditioning or electrical needs. Thank you again and have an amazing day!"

Angharad F.
Jun 2017
1.0
Yes, I recommend this pro
$400
They are very expensive. He replaced a hose and charged me $400. The reason I did it is because I thought I had home warranty coverage.
Patti K.
May 2017
1.0
The guy that came out did not seem too interested in seeing the problem with my toilet, and immediately wanted to get in my crawl space. After looking in my crawl space he told me my gas lines were going bad, and he recommended them being replaced, along with all the pipes in my main bathroom, which he said were causing the problem. He went outside and made some quotes, then came back in to show me them. The first quote was for 7.5k to fix my gas lines and all my pipes, including the pipes in the second bathroom that did not need replaced and are new. The second quote was for 5k to fix my gas lines and the pipes in the main bathroom. The third quote was for 3.5k to fix all the pipes in my main bathroom. This all seemed ridiculous to me, and I wanted a second opinion. I asked the man if he could email me the quotes, and he said he could not. So I proceeded to write down everything he said to me. He kept pressuring me to commit to one of these options. I told him I didn’t want to make a decision without talking to my brother. He told me I should call my brother now to ask him what he thought. I told him my brother was at work and that I couldn’t. I felt very uncomfortable at this point, and just wanted the man out of my house. He asked if he could come by the next day to talk to me about it, and see if I wanted to commit to something. This made me even more uncomfortable, and I don’t like to tell strangers when I’ll be home, or when I won’t be home. I told him I didn’t know if I’d be home or not. When he finally left because I was not committing to using Tiger right then and there, he said okay I’ll see you at 4:30 tomorrow, even though I had told him twice I didn’t know if I’d be home or not. I called the next morning to make sure the guy wasn’t coming to my house, and the lady on the phone said I was on his schedule, but that she’d take me off. I asked if she could email me quotes, and oddly enough she said no problem. I had Ponce and Nenniger Plumbing come out to look at the problem. They said my gas lines looked fine, and that they believed there was either a bad clog somewhere along the pipe line, or a tree root had gotten into the pipe. It ended up being just a bad clog, and my toilet was fixed for a fair price, instead of multiple thousands of dollars.
Deniece B.
May 2017
1.0
$300
it was a horrible experience...Drew was more focused upon future service instead of what he was hired for...He did not come with equipment the day scheduled and then tried to over sell the day he was hired. Unfortunately, I had to find a separate company to complete the job...they are not on Angie's list.
Sheila C.
Jan 2017
1.0
$3,000
.
Showing 1-25 of 68

Licensing

Bonded
Insured
Licensed*

Trade License Number

055-026918

Trade License Locale

Illinois

Trade License Authority

Illinois Department of Public Health

Trade License Expiration

09/30/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is currently rated 4.0 overall out of 5.
Monday: 7:00 AM - 8:00 PM Tuesday: 7:00 AM - 8:00 PM Wednesday: 7:00 AM - 8:00 PM Thursday: 7:00 AM - 8:00 PM Friday: 7:00 AM - 8:00 PM Saturday: 8:00 AM - 7:00 PM Sunday: 9:00 AM - 4:00 PM
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services offers free project estimates.
Yes, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services offers eco-friendly accreditations.
Yes, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services offers a 5% senior discount.
Yes, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services offers emergency services.
Yes, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services offers warranties.
Tiger Plumbing, Heating, Air Conditioning, & Electrical Services offers the following services: water heaters, sump pumps, water softeners, water filtration, sewer repairs, drain problems, electrical repair, air conditioner repair, gas or propane (LP) furnace and heater repair, condensate lines, a/c installation, furnace repair, boiler systems, tankless water heaters, electrical service, fuses, code compliance, lighting, lighting design, fans, thermostats, electrical circuit repair, toilets, snaking, auguring, faucets, garbage disposal, humidifiers, duct cleaning, air purification, & more
well pumps, septic tanks