Rick Ray and Sons Plumbing

These guys are the best in the area. Up to date equipment, profession staff, and good prices. If you're a senior looking for reliable service, make them your "go to" plumbers and you won't regret it.

It went great, I'm very satisfied. This is actually my second time using this company. I have their information saved in case I need them again in the future. I highly recommend this company. ??

Rick Ray plumbing did a great job! They were true to their estimate, came when they said they would and were very neat and cleaned up the mess. Toilets work great!! Would definitely recommend them!!

After replacing parts in faucet it was still dripping. He said it might take awhile to set and charged $265. I could have bought three new faucets for that fee. When I asked if the dripping did not stop, he said he would have to replace the faucet and I would get no credit for the new parts that didn't solve the problem. I would also have to pay for new faucet. Why didn't he just replace faucet in first place. I will never recommend him to anyone.

A second person needed to come to fix a gas leak and finish the toilet repair. The first one also didn't know how long the warranty was on the new water heater.

Finished the job and I’m happy with it!

They evaluated what needed to be done and advised me as to what I needed to buy from Menards for them to install. They installed the hose and spray attachment and finished in a timely manner.

They proved themselves absolutely excellent under the worst of circumstances, and honest as the day is long. We had a sewer backup in the basement and they came to clear the line. They gave us quotes for immediate and long term solutions. We chose both. Everything turned out to be much more difficult than they had imagined. The sewer layout was entirely different than would normally be expected. It caused problems with their equipment. Worse, it meant that the long term solution of installing an access point for boring was vastly more difficult than they had thought. NONETHELESS THEY STOOD BY THEIR ORIGINAL ESTIMATE. They did not charge us a dime extra! They ended up doing probably ten times they work they had expected for no more money. They had to dig an eight-foot deep hole entirely by hand! But they remained pleasant and friendly throughout, unwaveringly calm. Can not recommend them enough.

Wonderful! Would have them back out in a heart beat

We installed new fixtures in shower and lav and replaced kitchen faucet. We’ve done a dozen or so remodels/rehabs. These folks were some of the best, if not THE best we’ve worked with. On time, plumber was professional and worked hard, kept home and workarea clean, and fair (not cheapest) price.

The bid given was about average for the local area, they were competitive, showed up within five minutes of when they said they would, did I nice clean installation, cleaned up their work area and I have little doubt that their craftsmanship will last years.

It went well. They came quickly the same morning and gave me a call when they were on the way. Arrived promptly and explained things clearly.

While I had supplied the faucets, what I appreciated is that the plumber replaced the plastic fittings that came with them with more durable metal ones. This required two trips to the store, however, which affected the cost. I had requested that the plumber replace the line for the ice maker and had purchased a new line. I wanted to be able to pull the refrigerator out from the wall for cleaning. What the plumber wound up doing was to cut off the section of the old line that was leading and attach the (now shorter) line. So I have ice again but not much slack to pull the refrigerator out.

They ran into some additional problems but still did the work at the initial price quoted. I had used this company a couple times before for other plumbing needs, so I called them again. They were courteous and easy to work with. They worked with my schedule. I have an old home that needed a new clean out trap. They had to dig down along side of the house because they cant get a snake down there, and things were backing up into the basement. They worked quickly and we had no surprises. I would recommend to anyone and will use them again.

I've had them work at 2 different properties. They have been very professional and very helpful. They were prompt, They made me feel like they cared and took care of me. My Home: piping for washer and dryer needed to be replaced, went above and beyond by mounting extra pipes outside of what I had contracted him for. He essentially had me pay for parts and gave me a very good deal overall for the work needed. Rental: We thought it was feces coming up the pipes, but it wasnt happening when the toilet was flushed. It ended up being from the kitchen sink. I had to provide the part, but he did it same day and he snaked it out and got everything taken care of. Both times, the company showed up on time or earlier with a good truck and they had everything needed for the work. They were clean and cleaned up very well after the work was complete. He went above and beyond what he did for me for both properties.

Very knowledgeable and easy to work with, he went out of his way to make sure the problem was fixed.