
Serving Smithton, IL and surrounding areas
Approved
In business since 1987
Emergency services offered
Warranties offered
"I scheduled a 2-4 pm appointment earlier this week for Kirkwood Plumbing to come out and fix a toilet. I called to verify this appointment earlier today and was informed they "should be able to come" for the service. At 355 today, I received a call that a plumber could not make it that they could "try again Monday after 3." I informed her that I had to take off work for this appointment and this very inconvenient. Although we've had a good experience with them in the past, this experience is very annoying. Is this normal for plumbing companies to not make 'appointments.'? Update: a plumber came on Monday afternoon and promptly and professionally fixed the problem.
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