Two Maids & A Mop

On the 12th of April 2023 the Two Maids and a Mop came to my place to do a move out cleaning when I set up the time and the day for them to come by. It was done through text messaging. I told them on the 13th of April my final out i was going to give my keys to my landlord and I will need to have the place cleaned up, because it was being inspected. On the 12th of April 2023, the cleaning service, two maids and a mop finished within three hours that day when I returned home to look at the home because they had to leave to go to another house. The place was halfway cleaned. When I went upstairs to look at the bathroom, the bathroom was not fully cleaned. There was still areas that were not cleaned as what they stay in their website that they clean bathroom toilet. They also did not clean the cabinets in the bathroom downstairs in the kitchen area. They did not clean any of the cabinets they were stains still. When I open up the fridge raider, the refrigerator still has stains inside it was not cleaned. So I contacted the cleaning service and asked them why they did not clean the bathroom fully. They said that they cannot clean bathrooms that had bodily fluids and I said aren’t you guys a cleaning service and they stated that they do not clean bathrooms like that. They told me that if I clean up some of it, they will come back and clean that part. They also said they were gonna come back to clean the kitchen in the cabinets, but I told him that it I had to return the keys on the 13th so I did cannot wait for them to come back to clean the kitchen area in the cabinets and I will just do it myself. I told them the bathroom I would like for them to clean if they refuse, I asked him can I get some of my money back they said they won’t. So am requesting my refund from this company because this is the worst cleaning service that I’ve ever dealt with especially when they refuse to clean like the stated this company should be shut down because of their poor service .

Most was already done - but they still spent the time there making improvements on what had already been done.

Excellent job

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Excellent. They made two bathrooms and the floors look new.

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Super as usual.  

On time, went right to work, did an excellent job and were very peasant and kind!

They did an excellent job. I would give them a ten. They were very professional but also very kind. I have had surgery and could not reach certain things in my house and they were very helpful

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I liked the fact that their pay was performance-based. If there are any issues, the company is eager to come out and fix it for free.

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I'm really impressed with the front office staff. The first cleaning was not up the standards so they immediately sent a second team. Their professionalism and responsiveness is fantastic! While the 2nd cleaning was better than the first, it was not as good as they normally do. Several 'attention to detail areas' were missed so I'm not giving the A I normally would.

Everything was sparking when they finished and the cleaning products left a fresh and clean scent in the air. Would definitely recommend them to anyone and would use their service again.

Everything was completed as promised - they did a great job.

It went well, but not as good as the last two times. This time when the tables were dusted, my things were not put back, but just moved off to the side. Other than that, it was a good attention to detail, which is important to me..

Their personnel are great.

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Very well! I really like the 2 ladies who are now my "regulars", Stephanie and Rhonda. They are amazing at taking care of the details, which is important to me. Thank you!

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Two new ladies did an exceptional job with the cleaning.  The granite counter tops were so clean they were as reflective as mirrors!

Outstanding! I'm really impressed with the gals who took care of my house yesterday. It would be an understatement to sat that I'm picky and demanding and yet these two were able to do everything I asked, leaving nothing undone. What's more, they did it all with a positive attitude (in the madness of my workday, I'd forgotten it was cleaning day and had gone home for lunch). Well done ladies...well done!

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