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Top-Rated Water softener pros in Ottawa - Updated Nov 2026

Avatar for Artisan Well & Pump LLC
Artisan Well & Pump LLC
5.0(
19
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

Approved

Super Service Award Winner

In business since 2019

Emergency services offered

Warranties offered

"Our well pump died and overnight we had no water for a house and for a bunch of horses. We contacted Artisan and they were able to get there the same afternoon. They diagnosed the problem and after discussion the fix options, they got right to work and replaced the pump, pipes and wiring. In and out in about 5 hours. Very professional and very polite. We were very impressed by the quality of the work and the friendliness of their tech (he's the owner). Definitely would use them again and recommend them to others!"
Response time9 hrs
15 neighbors recently requested a quote
Recommended by68%of homeowners
Avatar for RainSoft of Chicago
RainSoft of Chicago
3.8(
18
)
Water Treatment & Purification System - Install or Replace

Serving Ottawa, IL and surrounding areas

Approved

In business since 2009

Free estimates

Warranties offered

"You have to know going into this that their first price is not their final price. At the end we were saying could've we gotten a better price. If that type of negotiation bothers you don't call this company. What they sell is top notch, we are very happy with the water quality now."
Clean Start
EC5
Air Master
Response time1 day
Response rate97%
Recommended by100%of homeowners
Avatar for Crawlspace / Basement Waterproofing Solution
Crawlspace / Basement Waterproofing Solution
4.4(
256
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1998

Free estimates

Credit card accepted

"Terrific experience.  Very responsive and professional.
Took care of our foundation crack when they said they would, no drama.
More water came following their work and it all held up to the rain and floods.
So, we were pleased.
We'd have them back....hopefully no more water in the basement though.
They care about their reputation and it shows. 
Thanks for your help!

"
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+13

Recommended by90%of homeowners
Avatar for Barrett's Soft Water Co.
Barrett's Soft Water Co.
5.0(
2
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1952

Free estimates

Warranties offered

We are a locally owned and operated company that values honesty and integrity and takes pride in the services we provide to our residential and commercial clients. We specialize in Water Treatment services You will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction! Unfortunately, because we are unable to get parts, we cannot service Water Boss, Rainsoft, and Culligan sorry for the inconvenience. At this time, we only install our own equipment. Give us a call or stop in with any questions you might have!

Response time10 hrs
Response rate95%
Recommended by100%of homeowners
Avatar for McDonagh & Sons Plumbing & Sewer Inc
McDonagh & Sons Plumbing & Sewer Inc
4.1(
69
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 2010

Free estimates

Emergency services offered

"I own a two flat in the city. Today i got a call from one of my tenants telling me that there was a leak. i called mcDonoagh and Sons and within two hours, they ha a Technician come out on st Patrick's day diagnose the problem, get the appropriate parts and fix it. I was very impressed with the responsiveness and the speed of service. He also made helpful recommendations for how to maintain my water heaters.
"
Recommended by96%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,689
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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+2

Recommended by65%of homeowners
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Water Softeners FAQs, answered by experts

A water softener is a worthwhile investment if you live in an area with hard water. While hard water is safe to drink, it contains minerals like calcium and magnesium that can cause significant problems over time. These minerals build up inside pipes, reducing water flow and eventually corroding the plumbing system, which can lead to leaks and a shortened lifespan. Hard water also damages fixtures and appliances, potentially resulting in costly repairs. Additionally, it makes soaps and detergents less effective, meaning you'll use more product to get things clean. By installing a water softener, you can prevent these issues. The initial investment is often recouped through long-term savings, including lower energy bills, reduced appliance and plumbing maintenance, and spending less on soap and cleaning supplies. Other benefits include cleaner linens, dishes, and clothing, as well as softer water that is gentler on your skin and hair. In some areas, a water softener can also increase your home's value, making it a valuable long-term investment.

Some shower water softeners are effective, but this isn’t always the case. Most shower filters only filter out chlorine, not hard minerals like calcium. Other shower filters can't handle the demand in homes with very hard water. It's also important to change the filters on your shower filters. Failure to regularly swap out old filters will make the filter ineffective over time. 

A lower-end water softener would cost around $900, not including installation. Each home has different requirements, water hardness, and number of inhabitants, so there’s a huge range in pricing—$600 to over $6,000. The average water softener repair bill is around $500, meaning it’s a much better option to repair any issues and only replace your softener if absolutely necessary. 

Generally, it is safe to bathe in yellow water, as the color is often caused by iron, tannins, or rust, which won't harm your skin. Soap will still clean you effectively, though the water might leave stains. However, if the water has an unusual smell or you suspect contamination, avoid bathing and contact a plumber for an inspection. A professional can also help if you find bathing in yellow water problematic and want to determine how to get your water clear again.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

The Ottawa, IL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.