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Top-Rated Water softener pros in Ottawa - Updated Nov 2026

Avatar for Artisan Well & Pump LLC
Artisan Well & Pump LLC
5.0(
19
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

Approved

Super Service Award Winner

In business since 2019

Emergency services offered

Warranties offered

"Our well pump died and overnight we had no water for a house and for a bunch of horses. We contacted Artisan and they were able to get there the same afternoon. They diagnosed the problem and after discussion the fix options, they got right to work and replaced the pump, pipes and wiring. In and out in about 5 hours. Very professional and very polite. We were very impressed by the quality of the work and the friendliness of their tech (he's the owner). Definitely would use them again and recommend them to others!"
Response time9 hrs
15 neighbors recently requested a quote
Recommended by68%of homeowners
Avatar for RainSoft of Chicago
RainSoft of Chicago
3.8(
18
)
Water Treatment & Purification System - Install or Replace

Serving Ottawa, IL and surrounding areas

Approved

In business since 2009

Free estimates

Warranties offered

"You have to know going into this that their first price is not their final price. At the end we were saying could've we gotten a better price. If that type of negotiation bothers you don't call this company. What they sell is top notch, we are very happy with the water quality now."
Clean Start
EC5
Air Master
Response time1 day
Response rate97%
Recommended by100%of homeowners
Avatar for Crawlspace / Basement Waterproofing Solution
Crawlspace / Basement Waterproofing Solution
4.4(
256
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1998

Free estimates

Credit card accepted

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

"
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+13

Recommended by90%of homeowners
Avatar for Barrett's Soft Water Co.
Barrett's Soft Water Co.
5.0(
2
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1952

Free estimates

Warranties offered

We are a locally owned and operated company that values honesty and integrity and takes pride in the services we provide to our residential and commercial clients. We specialize in Water Treatment services You will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction! Unfortunately, because we are unable to get parts, we cannot service Water Boss, Rainsoft, and Culligan sorry for the inconvenience. At this time, we only install our own equipment. Give us a call or stop in with any questions you might have!

Response time10 hrs
Response rate95%
Recommended by100%of homeowners
Avatar for McDonagh & Sons Plumbing & Sewer Inc
McDonagh & Sons Plumbing & Sewer Inc
4.1(
69
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 2010

Free estimates

Emergency services offered

"I own a two flat in the city. Today i got a call from one of my tenants telling me that there was a leak. i called mcDonoagh and Sons and within two hours, they ha a Technician come out on st Patrick's day diagnose the problem, get the appropriate parts and fix it. I was very impressed with the responsiveness and the speed of service. He also made helpful recommendations for how to maintain my water heaters.
"
Recommended by96%of homeowners
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Water Softeners FAQs, answered by experts

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

Choosing involves understanding water hardness levels, household size, desired features, and consulting professionals experienced in suitable system types.

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

The Ottawa, IL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.