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Top-Rated Water softener pros in Ottawa - Updated Nov 2026

Avatar for Artisan Well & Pump LLC
Artisan Well & Pump LLC
5.0(
19
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

Approved

Super Service Award Winner

In business since 2019

Emergency services offered

Warranties offered

"Our well pump died and overnight we had no water for a house and for a bunch of horses. We contacted Artisan and they were able to get there the same afternoon. They diagnosed the problem and after discussion the fix options, they got right to work and replaced the pump, pipes and wiring. In and out in about 5 hours. Very professional and very polite. We were very impressed by the quality of the work and the friendliness of their tech (he's the owner). Definitely would use them again and recommend them to others!"
Response time9 hrs
16 neighbors recently requested a quote
Recommended by68%of homeowners
Avatar for RainSoft of Chicago
RainSoft of Chicago
3.8(
18
)
Water Treatment & Purification System - Install or Replace

Serving Ottawa, IL and surrounding areas

Approved

In business since 2009

Free estimates

Warranties offered

"You have to know going into this that their first price is not their final price. At the end we were saying could've we gotten a better price. If that type of negotiation bothers you don't call this company. What they sell is top notch, we are very happy with the water quality now."
Clean Start
EC5
Air Master
Response time1 day
Response rate97%
Recommended by100%of homeowners
Avatar for Crawlspace / Basement Waterproofing Solution
Crawlspace / Basement Waterproofing Solution
4.4(
256
)
Well Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1998

Free estimates

Credit card accepted

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

"
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+13

Recommended by90%of homeowners
Avatar for Barrett's Soft Water Co.
Barrett's Soft Water Co.
5.0(
2
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 1952

Free estimates

Warranties offered

We are a locally owned and operated company that values honesty and integrity and takes pride in the services we provide to our residential and commercial clients. We specialize in Water Treatment services You will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction! Unfortunately, because we are unable to get parts, we cannot service Water Boss, Rainsoft, and Culligan sorry for the inconvenience. At this time, we only install our own equipment. Give us a call or stop in with any questions you might have!

Response time10 hrs
Response rate95%
Recommended by100%of homeowners
Avatar for McDonagh & Sons Plumbing & Sewer Inc
McDonagh & Sons Plumbing & Sewer Inc
4.1(
69
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Ottawa, IL and surrounding areas

In business since 2010

Free estimates

Emergency services offered

"I own a two flat in the city. Today i got a call from one of my tenants telling me that there was a leak. i called mcDonoagh and Sons and within two hours, they ha a Technician come out on st Patrick's day diagnose the problem, get the appropriate parts and fix it. I was very impressed with the responsiveness and the speed of service. He also made helpful recommendations for how to maintain my water heaters.
"
Recommended by96%of homeowners
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Water Softeners FAQs, answered by experts

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

You can use a commercial water repellent treatment for glass on your shower doors to prevent water spots. Take care to only apply the product to glass. Letting air circulate also helps prevent water spots, as water is less likely to remain on the glass for a long time with good air circulation. Run your vent fan, open a window, and leave the shower door open for about half an hour after using the shower.

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

Whether you need a permit or license for a water softener installation depends on your location, as requirements vary significantly. Some municipalities require the installer to hold a plumbing license, some mandate a permit and an inspection, and others require both. In some areas, no special permit or license is needed at all.

To determine the rules in your area, you can contact your local building department or consult a local water softener installer or plumber. Often, only certified professionals are authorized to pull the necessary permits, and they will typically handle the entire permitting process for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use Angi’s state licensing tool to check an installer’s license status.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

The Ottawa, IL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.