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Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Benjamin Franklin Plumbing

Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Welcome to Benjamin Franklin Plumbing, home of The Punctual Plumber. Specializing in plumbing repairs, maintenance, and installation jobs, our goal is to provide you with prompt, friendly, dependable service for all of your plumbing needs. When you need plumbing service, you can depend on the experts at Benjamin Franklin Plumbing. We serve customers throughout the Fox Valley, and people stay with us because they know we'll deliver top-quality service every time. If you're having a problem with your plumbing, you need it solved as quickly as possible. Waiting for service can be frustrating, and the professionals at Benjamin Franklin Plumbing know this. That's why we offer fast and reliable service, and we arrive at the agreed upon time. We'll get to the root of the problem and make sure that everything is working smoothly again so you can get back to living comfortably. Call us today!

Business highlights

Emergency services offered
32 years of experience

Services we offer

Faucets / Fixtures / Pipes, Sewer Main Clearing, Unclogging Drains, Water Heater Replacements or Repairs, Water Treatment and Purification Systems

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
3%
2
1%
1
4%

Filter reviews by service

Showing 1-25 of 418 reviews
Jerry D.
Oct 2025
5.0
Drain Clog or Blockage Clearing
$413
Jim knew exactly what needed to be done as I had this occur the year previous. He was very thorough very professional and gave me tips on how to help keep my drains, cleaned monthly to help prevent further blockages.

Richard T.
Oct 2025
5.0
Drain Clog or Blockage Clearing
$335
Excellent service

Marcia A.
Oct 2025
5.0
Faucets, Fixtures and Pipes Repair or Replace
Quick service, great advice and friendly service

Ken U.
Apr 2025
5.0
Faucets, Fixtures and Pipes Repair or Replace
$588
Ben Franklin always does great job- identified problem and then gave options as to how best to take care of .

Dan B.
Jan 2025
5.0
Drain Clog or Blockage Clearing
$554
Cleared the line quickly

Delia V.
Jan 2025
5.0
Water Heater Installation and Replacement
It is difficult to find a great company when you need a responsible business to come in to your home in an emergency.. Well look no further than Benjamin Franklin Plumbing… I was pleasantly impressed with their work ethics… the company called me with the names of the technicians and their arrival time… They arrived on time… introduced themselves..When they entered our home they covered their shoes.. and ask to be directed to the basement… they assessed the problem and immediately advised Us of the issue and the work and what it would cost… We agreed and the workers started removing the old water heater and installing the new American made hot water heater.. they tested the water in the house for chemicals and went over everything with Us… The men were courteous, knowledgeable, informative and respectful.. We are very pleased with Benjamin Franklin Plumbing.. and will call them for all Our Plumbing needs in the future…!

Robert V.
Dec 2024
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
After the initial quote was over $1400, myself and I believe the owner spoke at length at what I wanted to have done. He saved me over $600 on a suggestion. That was a class act!!!

Sean H.
Dec 2024
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Prompt, friendly, and fair.

Bob S.
Sep 2024
5.0
Water Treatment & Purification System Installation and Replacement
Yes, I recommend this pro
Installers were very professional and friendly. Left work area clean and explained how the system works and what to expect

Joe R.
Sep 2024
0.5
Faucets, Fixtures and Pipes Repair or Replace
These guy are scam artists. I asked them to do some plumbing and they sent me a mold remediation guy who tried to make me use my insurance and quoted me over 3000 for the job that did not include the plumbing. What a scam.

John S.
Jul 2024
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Jim and his partner were very professional and informed me of the work they would be performing. Old drain pipes were replaced along with clearing out the cast iron pipe still going to the main drain under the house. I am very pleased with the work and the professional attitude they shown. Thank you for a great job.

Debra J.
Jun 2024
5.0
Sump Pump - Repair or Replace
Yes, I recommend this pro
My experience with this company was very good, they were professional, friendly and most of all honest!! They came to my home within 45 minutes of my call to them assessed the problem and had it fixed in less than an hour and worked with me on a comfortable payment!!I would use them again and would refer them to anyone!!!

William K.
May 2024
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
$496
They do excellent work I highly recommend them

Joshua I.
May 2024
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Benjamin Franklins rep was friendly, on time, communicated throughout the repair, and finished pretty quickly. They also recommended reaching out to mitigation company to help with water damage, which was a great piece of advice.

Steve P.
Mar 2024
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
If you want I your job done without issues hire Benjamin Franklin. Will always tell you what needs to be to do it right.

Bill S.
Mar 2024
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
The technicians were great. They diagnosed the problem quickly and recommended several solutions.

W W.
Jan 2024
5.0
Sump Pump - Repair or Replace
Yes, I recommend this pro
$1,900
Very good customer service from both call center and plumber tech that did the work. Jeremy did a good job of explaining what was needed to complete the repair and provided choices on which replacement pump to install. Professional and courteous!

Thomas J.
Jan 2024
1.0
Faucets, Fixtures and Pipes Repair or Replace
Had the company do some plumbing work and running some issue after the job is completed. He was unhelpful. The CSR is bad and I do not like it. The name of the pro is Chris.

Denise C.
Dec 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
very, very pleased with quick & professional service~

Mary R.
Dec 2023
4.5
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Timely, efficient

Patty G.
Dec 2023
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$1,400
They were very efficient and knowledgeable! Explained everything they needed to do and did it quickly and cleaned up everything afterwards. I have used this company for many things and have never been disappointed.

Joan K.
Nov 2023
4.5
Yes, I recommend this pro
Always reliable & does excellent work.

Eric R.
Oct 2023
5.0
Sump Pump or Interior Foundation Drains Installation
Yes, I recommend this pro
$820
Every time I use this company I am impressed by their commitment to good honest service. They donâ t try and up sell you on stuff you donâ t need. They get you the best price and equipment you will require to get the job done. I promise you that you wonâ t be disappointed!

Timothy H.
Oct 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Several shutoff valves were replaced. Potential problems were avoided.

J S.
Sep 2023
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Plumbing work was really good But Clean-up from removing the old shower needed a little bit extra time.
...
Showing 1-25 of 418

Licensing

Licensed*

Trade License Number

055-025324

Trade License Locale

IL

Trade License Expiration

09/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benjamin Franklin Plumbing is currently rated 4.6 overall out of 5.

Monday: 1:00 AM - 12:00 AM Tuesday: 1:00 AM - 12:00 AM Wednesday: 1:00 AM - 12:00 AM Thursday: 1:00 AM - 12:00 AM Friday: 1:00 AM - 12:00 AM Saturday: 1:00 AM - 12:00 AM Sunday: 1:00 AM - 12:00 AM

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard

No, Benjamin Franklin Plumbing does not offer free project estimates.

No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.

No, Benjamin Franklin Plumbing does not offer a senior discount.

Yes, Benjamin Franklin Plumbing offers emergency services.

Yes, Benjamin Franklin Plumbing offers warranties.