This is the company Home Depot uses for installation of water heaters, and I strongly suggest to use a different installer. My 6 year old Rheem water heater, purchased at Home Depot, developed a leak last week. It was under mfr. warranty, and a DRF agent (thru an online HD phone number) sold me a new 40 gal, Home Depot Rheem water heater for a total invoice of $1,990.86 . DRF said they would help me retrieve warranty money for my old heater (it had a 9 year warranty) and their plumbers would take my old Rheem tank with them at no extra charge. Then, just before the installation, DRF people called to say could not return my old water heater tank to the HD store since it wasn't originally installed by them. So, I called a manager at the local Downers Grove HD and he got DRF to agree to returning it to his store for my warranty money. Then, the owner of DRF called me to again say they would not return my heater to the HD store, but later recanted and said he would make an exception for me. Well, the plumbers showed up on time but were rude, parked in front of our townhouse mailboxes and refused to move their truck. I gave them an option for placement of their truck because I said it "may not work for my neighbors or the mailman". The plumber,, Andy, gruffly said "But, it works for me!", and gave no explanation. In addition to all of this, they at first refused to wear shoe coverings; dirtied my stairway carpet with their hand truck; the second plumber became irritated that I took pictures of the carpet to show their boss; and on, and on, and on. I got exhausted with them and tried to stay out of their way. I felt very uncomfortable with them in my own townhouse. The owner of DRF later asked for pictures of the carpet and I sent him a number of them. After that, he refused to pay $175. for professional carpet cleaning of the stairs unless he makes a special appointment with me to personally view the carpet. I declined because, I prefer not having his employees or him in my house. I truly don't trust them. I have decided to take the matter up with Home Depot, because they are the ones who contracted with this unprofessional company.