DRF Water Heating Solutions

Founded 2004 • With Angi since April 2008

***As a recognized Essential Services Business, WE ARE OPEN to assist you with your water heater and plumbing needs!*** DRF is Chicagoland's leading installer of tankless and conventional hot water heaters. We are also specialists in tankless water heaters. DRF Water Heating Solutions is licensed in plumbing, RPZ/Backflow prevention and irrigation/sprinkler systems. DRF is a utility company trade ally that provides energy efficiency assessments and improvements to residential, commercial and multi-familty properties with guaranteed financial and energy savings. 2009 national Home Depot Service Provider of the Year. 2010 recipient of the the Business Ledger’s Annual Awards for Business Excellence. Better Business Bureau A+ rating. 2011 and 2012 Home Depot Store Choice Mechanical Service Provider of the Year. Recognized by Nicor Gas Energy Efficiency Program and Energy Solutions Center for custom energy-saving design-build solutions. IDPH plumbing license # 055-028138. Call by 2 p.m. weekdays or noon on Saturdays and have your service performed the same day. 24-hour emergency service.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

A Service Provider's profile image

Amenities

Free Estimates
No
Warranties
Yes
Senior Discount
0%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensed
Trade License Number
055-028138
Trade License Locale
Illinois
Trade License Authority
Illinois: Plumbers
Trade License Expiration
09/30/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(316) Verified Reviews

Ratings Distribution

5

256

4

24

3

7

2

7

1

21

Rating Details

Price
4.2
Professionalism
4.7
Punctuality
4.7
Quality
4.7
Responsiveness
4.7

Read reviews by category

water heaters (261)plumbers (161)general contractors (35)gas leak repair (9)irrigation system (7)HVAC Companies (6)water softeners (5)drain cleaning (4)
Showing 1-25 of 316 reviews
Phillip S.
5.0
05/11/2023
The DRF installers -- Kevin and Erik -- were professional and efficient in installing our new gas tank water heater. They arrived when scheduled, assessed the situation, then removed the existing water heater, made necessary adjustments to the water and gas lines, installed the new heater, cleaned up the worksite and explained the lighting and operation of the heater -- all within 2 hours.

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Review for DRF Water Heating Solutions - 10242 South Bode Street, Plainfield, IL - 40129982Review for DRF Water Heating Solutions - 10242 South Bode Street, Plainfield, IL - 40129982Review for DRF Water Heating Solutions - 10242 South Bode Street, Plainfield, IL - 40129982
Description of Work
Delivery and installation of new gas tank water heater, with removal and disposal of old water heater.
Category
water heater repair
Cost
$1,200
Hire Again?
Yes
Camilea B.
5.0
04/18/2023
I am beyond grateful for Kevin and Robert coming to my house looking over my concerns of my water heater … if I ever need services again these two would be the ones to call …
Description of Work
Water heater issues
Category
water heater repair
Hire Again?
Yes
Jesusita A.
5.0
04/17/2023
Kavin Robert and his Partner were very respectful and did a great job.

Images

Review for DRF Water Heating Solutions - 10242 South Bode Street, Plainfield, IL - 40098590
Description of Work
The main water pipe was replaced and they also replaced our water heater.
Category
plumbing
Hire Again?
Yes
Linda Z.
5.0
02/08/2023
They arrived on time. Wore protective booties and removed the old and installed the new water heater
Description of Work
Removed old water heater and installed a larger capacity water heater. Then they fully explained operating procedures
Category
water heater repair
Cost
$1,800
Hire Again?
Yes
abby B.
1.0
01/18/2023
They claim that they can do same-day emergency installs for water heaters through Lowe's, but they just strung me along. Said it would be the next day "for SURE". Then the next day comes, they can't do that either. I called a different local company that is actually trustworthy. After reading all of the horrible reviews, I probably dodged a bullet anyway. This company sounds shady AF.
Description of Work
Water heater replacement
Category
water heater repair
Cost
$1,845

Service Provider Response

We apologize for miscommunications regarding availability/scheduling of your water heater installation and are taking steps to improve our processes based on your feedback. Same-day/next-day installs are always our goal, though not always possible; we are glad that you’ve had hot water restored to your home.
Jennifer D.
5.0
12/21/2022
Everything went great. Customer services with DRF were spot on. Very good communication. I purchased my hot water heater around 9:30am and the installer was over by 11:30am. Kevin and Erik did the job and they showed up when they were supposed to. They were efficient and very nice guys. They got the job done in about 2 hours. I’m very satisfied with the whole process and am thankful that it was able to get done so quickly.
Description of Work
Removed old water heater and installation of a new one.
Category
water heater repair
Cost
$1,980
Hire Again?
Yes
Ralph K.
1.0
11/30/2022
This is the company Home Depot uses for installation of water heaters, and I strongly suggest to use a different installer. My 6 year old Rheem water heater, purchased at Home Depot, developed a leak last week. It was under mfr. warranty, and a DRF agent (thru an online HD phone number) sold me a new 40 gal, Home Depot Rheem water heater for a total invoice of $1,990.86 . DRF said they would help me retrieve warranty money for my old heater (it had a 9 year warranty) and their plumbers would take my old Rheem tank with them at no extra charge. Then, just before the installation, DRF people called to say could not return my old water heater tank to the HD store since it wasn't originally installed by them. So, I called a manager at the local Downers Grove HD and he got DRF to agree to returning it to his store for my warranty money. Then, the owner of DRF called me to again say they would not return my heater to the HD store, but later recanted and said he would make an exception for me. Well, the plumbers showed up on time but were rude, parked in front of our townhouse mailboxes and refused to move their truck. I gave them an option for placement of their truck because I said it "may not work for my neighbors or the mailman". The plumber,, Andy, gruffly said "But, it works for me!", and gave no explanation. In addition to all of this, they at first refused to wear shoe coverings; dirtied my stairway carpet with their hand truck; the second plumber became irritated that I took pictures of the carpet to show their boss; and on, and on, and on. I got exhausted with them and tried to stay out of their way. I felt very uncomfortable with them in my own townhouse. The owner of DRF later asked for pictures of the carpet and I sent him a number of them. After that, he refused to pay $175. for professional carpet cleaning of the stairs unless he makes a special appointment with me to personally view the carpet. I declined because, I prefer not having his employees or him in my house. I truly don't trust them. I have decided to take the matter up with Home Depot, because they are the ones who contracted with this unprofessional company.
Description of Work
Installation
Category
water heater repair
Cost
$1,990

Service Provider Response

Both DRF and The Home Depot have apologized and this customer was sent a $175 Home Depot gift card as compensation for carpet cleaning.
James A.
5.0
10/13/2022
I've used DRF for many years. This is my second water heater install from them. This one is a warranty replacement. Their process from start to finish is extremely well done. I could find someone cheaper but the consistent quality of their service is huge. IMHO you get what you pay for.
Description of Work
Replace a water heater under warranty. They installed the original 9 years ago.
Category
water heater repair
Hire Again?
Yes
Linda W.
5.0
10/11/2022
Kevin and his assistant did an awesome job. They replaced the old ductwork and pipes. They cleaned up their work area and made sure water was flowing in all of the faucets prior to leaving. They explained and demonstrated how to light the pilot and made sure the manufacturer’s manual was taped to the wall by the tank. I would definitely recommend this company.
Description of Work
Replaced a hot water heater with haul away of the old tank
Category
contractors, plumbing, water heater repair
Hire Again?
Yes
William J.
5.0
10/06/2022
All went well. The technician handled the work and ensured that I did not pay extra for the service. Awesome job.
Description of Work
Installation of water valve
Category
contractors, plumbing
Hire Again?
Yes
Debby R.
5.0
09/29/2022
Tim & Aaron were very nice, prompt and quick. Did a great job. You guys rock! Would definitely recommend.
Description of Work
Installation of 3 toilets
Category
contractors, plumbing
Cost
$880
Hire Again?
Yes
Melody P.
4.0
09/29/2022
Very professional service. Explain any additional repairs needed. Took everything away and they completed the work with a smile. Would recommend and would use their company again.
Description of Work
Install new water heater and replace pipes, repair leaks
Category
contractors, water heater repair
Cost
$2,100
Hire Again?
Yes
Christopher C.
5.0
09/23/2022
We had ordered a replacement hot water heater from Home Depot, and arranged installation through HD, who uses DRF for this service. Kevin and his helper arrived on time, and Kevin advised me that once opening the box, he saw the water heater had a large dent on the top. Gave me the option of accepting it or rejecting it. Asked about our leaking, and investigated the water heater. Found that it was most probably a failed T&P valve. He replaced the valve, and saved us some $2,300. Both men were pleasant and professional - as was the woman I ordered the unit and arranged the installation through - Priscilla. She was equally as professional, responsive and friendly. I had many questions as I was comparing two sizes of water heaters. She was thorough and patient and researched and answered my questions without any pressure or upselling. All in all, I highly recommend DRF, whether you are contracting with them individually or through Home Depot installation services.
Description of Work
Needed Hot water heater replaced - was leaking water.
Category
water heater repair
Hire Again?
Yes
John L.
5.0
09/22/2022
It went great. The guy who did the installation, we went to the same church 20 years ago.
Description of Work
Hot water tank replacement
Category
water heater repair
Cost
$2,967
Hire Again?
Yes
Beth M.
5.0
08/27/2022
Great! Good price, same day service, quick install.
Description of Work
Replace 40gal Electric Water Heater
Category
contractors, plumbing, water heater repair
Cost
$1,700
Hire Again?
Yes
Zack Y.
5.0
08/23/2022
Great! Kevin was awesome and got the job done quickly. They trained me on how to use it and were in and out within 90 minutes.

Images

Review for DRF Water Heating Solutions - 10242 South Bode Street, Plainfield, IL - 39845892
Description of Work
Hot Water Heater Replacement
Category
plumbing, water heater repair, gas leak repair
Cost
$1,600
Hire Again?
Yes
Gretchen T.
5.0
08/06/2022
Absolutely fabulous. Andy and Aaron were focused on the job but still kind enough to answer my questions. They worked together as a well oiled team not wasting any time. Extremely professional and a job very well done!
Description of Work
Replacing water heater
Category
plumbing, water heater repair
Hire Again?
Yes
Jeffrey R.
5.0
06/18/2022
This is quite possibly the best home mechanical service experience I’ve ever had. I was very hesitant using their services thru Home Depot, but WOW! These folks over delivered. I received a call almost immediately after filling out an online form with my information and quickly explained what I was looking for- 75 gal power blower hot water heater. Got a complete delivered, installed to code, removal of the old tank price which seemed reasonable. Additionally, if I wanted they “normally” can do an install same day. Wow! I scheduled for the next day and was called early in the AM with an approximate time for install and a reassurance that they promise to install all scheduled installations even if they have to work past normal business hours. This is absolutely the way to run a business and not like the cement and roofing installers promising one thing and never ever delivering. Kevin and Robert showed up on time, polite and very accommodating during the install. Kevin explained that because the tank was leaking even after he drained it may and probably would leak brownish water that had collected around the insulation jacket and allowed us the time to lay down some tarps etc so the basement carpet wouldn’t get stained. Additionally, they took the time to wrap some towels around the tank and secured with bungee cords I had laying around. I’m happy to say the tank was removed with no stains or water leaking other than onto the bungeed towels. Robert did the heavy lifting getting the new tank in the basement and the old tank out, he was very very cautious of our home and really did a great job not denting or nicking anything. Kevin, had no problem answering my questions about the install, function and my general curiosity with how this unit worked vs the old one. I was shown how the new tank worked and some recommendations for maintenance. What an absolute fantastic pair for installation and customer interaction. I found the same tank Not installed, Just the tank and none of the extra parts (Pan, Expansion tank, pipe etc…, Not delivered, old tank not removed online for only 200$ less so I do believe on top of all the “extras” mentioned above this was also a fantastic deal. Thanks guys, you deserve a cold beer and a raise :)
Description of Work
New hot water heater
Category
contractors, plumbing, water heater repair, gas leak repair
Hire Again?
Yes
Maria W.
5.0
05/04/2022
Excellent work, no mess, Kevin answer a my questions about the cause of my old garbage disposal leak. He was on time and installed my new disposal in a timely manner! Great job! I highly recommend!
Description of Work
Install new garbage disposal
Category
plumbing
Hire Again?
Yes
Charles S.
5.0
04/27/2022
Ryan and Richie were consummate professionals. They did an outstanding job!
Description of Work
New sink and disposal installation
Category
contractors, plumbing
Hire Again?
Yes
MICHAEL R.
5.0
04/18/2022
The techs, Ryan and Ritchie, were prompt and professional. They made the process quick and painless. 5 of 5, would highly recommend.

Images

Review for DRF Water Heating Solutions - 10242 South Bode Street, Plainfield, IL - 39701100
Description of Work
Water Heater replacement
Category
water heater repair
Hire Again?
Yes
Annette F.
5.0
04/16/2022
Richie and Ryan were awesome!!!professional and knowledgeable. Awesome job guys
Description of Work
Reconnect in kitchen
Category
contractors
Hire Again?
Yes
Kimberly M.
5.0
04/14/2022
Ryan and Richie were very responsive and professional during their visit. They are very knowledgeable and informed me of everything they were doing while replacing my water heater. They made me feel very comfortable and confident in the work they did.
Description of Work
Water heater replacement
Category
contractors, plumbing, water heater repair
Hire Again?
Yes
mukesh P.
5.0
04/09/2022
Very smooth execution, on time and professional. Would surely recommend the team.
Description of Work
Install 2 Water heaters
Category
contractors, water heater repair
Hire Again?
Yes
Marshall B.
5.0
04/07/2022
Ryan and Richie were on time and professional but also personable. They installed a water heater cleaned up and we're done in a timely manner. Nice guys to have in my home. Thanks
Description of Work
Water Heater
Category
contractors, plumbing
Cost
$1,800
Hire Again?
Yes

Phone

Address

10242 South Bode Street

Plainfield, IL 60585

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.drftps.com

Other Information

Services offered

Residential and commercial plumbing services, irrigation/lawn sprinkler system design and installation, RPZ certification, same-day water heater service and installation, tankless water heaters, and Resource Conservation Solutions for commercial and multi-family properties.

Services not offered

Ask for details

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Visa
MasterCard
Discover
Financing Available

FAQ

DRF Water Heating Solutions is currently rated 4.6 overall out of 5.

DRF Water Heating Solutions is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

DRF Water Heating Solutions accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

No, DRF Water Heating Solutions does not offer free project estimates.

Yes, DRF Water Heating Solutions offers eco-friendly accreditations.

Yes, DRF Water Heating Solutions offers a 0% senior discount.

Yes, DRF Water Heating Solutions offers emergency services.

Yes, DRF Water Heating Solutions offers warranties.

DRF Water Heating Solutions offers the following services: Residential and commercial plumbing services, irrigation/lawn sprinkler system design and installation, RPZ certification, same-day water heater service and installation, tankless water heaters, and Resource Conservation Solutions for commercial and multi-family properties.