Get matched with top fireplace pros in Norridge, IL

"Service call went very well. Anthony D. and Brandon arrived promptly and were very courteous. I explained to Anthony what services were requested and discussed quote recd ( including discount) for services from office. Anthony assessed fireplace and explained what needed to be done and then he went up on roof. Anthony explained about issues with chimney stack and he shared pictures which were very helpful for me to see what needed to be done. I requested photos of before and after work done on chimney stack be sent to me, Anthony said they would be sent. I'm very pleased with Anthony's communication about recommendations for fireplace and chimney and for his work done on the chimney. I am very pleased with Brandon's work on the interior fireplace. I would highly recommend this company and team Anthony and Brandon!"

"The crew did a great job reflecting all needed repairs out somewhat dilapidated fireplace had, and completed the repairs in the same day. Great service."

"We woke up to a terrible stench coming out of our fireplace. We knew whatever it was wasn't going to be pretty. We needed help fast. Gem was the first company to answer our call. They sent out Vincent within hours, and he found the culprits-dead squirrels who had gotten trapped in the chimney. Vincent removed them and disinfected the fireplace. Then he inspected both of the chimneys on our 100+ year old house. He showed my husband the camera pics. We needed a new cap on the fireplace chimney and repairs on both chimneys. He came back and fixed everything a week later when the cap came back. Vincent gets 5 stars. I would use them again. The only issue I had was with GEM phone customer service. They had a problem (on their end, not ours) with one of the checks and tried to pressure me into using Zelle. I would have preferred putting it on a credit card, but they don't take them. Credit cards and checks give customers consumer protections."

"Absolutely outstanding.  If there were something higher than an A, they'd get it.  I have an old house, and the ash pit for our fireplace had not been emptied in many years--maybe never.  I had another highly rated Angie's List company look at it last year, and they told me they couldn't possibly clean out the ash pit without me spending a lot of money ($1500 or more) due to the heavy and wet state of the ash (old, leaky basement) and the need for extensive brick repairs and replacement of the ash pit door.  A Chimney USA did the whole thing for $380."

"I had an excellent experience with Defender Chimney and Fireplace! They did an amazing job repairing and restoring my brick fireplace. From start to finish, they were professional, knowledgeable, and took the time to explain the work that needed to be done. The craftsmanship was outstanding, and my fireplace looks better than ever. They were punctual, respectful of my home, and cleaned up thoroughly when the job was finished. I highly recommend Defender Chimney and Fireplace to anyone looking for quality work and exceptional customer service. Thank you for making my fireplace look beautiful again!"

"Rob and his crew did a great job.. outside tuck pointing, crack repair, new damper, holes filled. Inside new mortar, smoke chamber fire proofed, new ceramic logs, silica, gas line. Showed us how to operate the new damper and light the fireplace. Perfect job."

"Franco fireplaces was great. Absolutely would recommend."

"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."

"Professional, trustworthy, friendly, knowledgeable, efficient. Fernando and Jesus gave us a call 30 minutes before arriving. Examined our fireplace and explained what they discovered and gave us several solution options . They swept the chimney, cleaned the fire box, and examined the chimney top. They caulked around the cap. Great service ! 5 stars!!"

"Chuy did an excellent job repairing my outdoor fireplace. He was on time, clean and very polite. Would highly recommend Chuy's Tuckpointing. Larry Frankfort, Illinois 05-09-2022"