Best sump pump installation pros near Lemont, IL

"Our backup sump pump alarm went off and I called Jake. He said it could be that the main sump was being overworked due to the heavy rains. He came out to check it. No pressure on his part to purchase a new one. We went ahead and had him install a new one. He was very professional. Left the work area clean. His fee was very reasonable. Would definitely recommend him to others."

"Service was great. Installers were very professional and polite. They answered all my questions and explained everything they did. The sink they provided was exactly what I ordered"

"The plumbing on the lower level of my place went haywire a couple of weeks ago and there was a smelly overflow of water coming out of the drain where my furnace and hot water heater drained condensation.  I called Charlie in a bit of a panic and left a message.  I waited a couple of hours and called back, and he picked up to let me know he was working on another job and would call me back.  Charlie called back around 9:30pm and told me that the issue is most likely related to my sump pump.  I told Charlie I had to leave for work at a certain time the next day so he said he could come over in the morning.  In the meanwhile, he told me not to run any water on the lower level.  
When Charlie came over, he checked the electrical connection first, which was fine, and eventually found out that the sump pump had died.  So right away, he ran out to grab a new one and came back quickly to begin replacing the pump.  When he tested the new sump pump, it still didn't work, and he ended up finding a clog in the pipes.  He fixed that issue right away.  Charlie finished right by the time I had to leave for work.  
Throughout the process, he took the time to explain what he was doing and gave me some tips along the way, which was much appreciated by this first time home buyer.  It was nice to experience someone so thorough and nice... Plus, Charlie gave me a good price on the services.  It's nice to know he's close by, too.  I'd give him a call again if I ran into any other plumbing issues.
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"Plumber came out same day and was very professional. Worked at the clog for a while but was unable to solve the problem. He explained everything to my satisfaction and I would use this company again.
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"Was on time to appt and diagnosed issue fast. I was under the impression it was a fixed rate repair but this was almost $100 more. But, since I needed my sump pump fixed, I didn't question it. Otherwise, great repair and would use this company again."

"Sump pump wasn’t working. Were at my house within 2 hours and installed new sump pump and a backup pump. Anthony was very friendly and knowledgeable. Would definitely use them again."

"We called Patrick to fix a sewer smell in our basement. After digging out a section of the floor, he found a pipe installed by the previous owner that had never been correctly attached to the sewer main. He and his crew worked on a Friday and Saturday to fix the issue. They jackhammered out the floor, dug up the old pipe and replaced it. Patrick was very attentive and showed me all the steps he was taking, carefully explaining everything that needed to be done. Cleaned up afterward and finished the job without issue. Highly recommended."

"Installation was GREAT!!!! Slyvester answered all my questions and was very professional and friendly. A/C working great. There was a mix up with payment up front, which costed about 35 minutes, but it was resolved and customer service said they would resolve this for future customers. If you plan to use multiple payment methods, my recommendation would be to have a backup plan or call the front office to arrange things before installation."

"Ken was very thorough and performed the needed work. The sump pump battery needed to be replaced and we scheduled another appointment for the installation of our secondary pump. We always feel confident that the work keeps our home dry!"

"Every things that these Plumbers did from greetings/conversation with me to the installion & clean up of my bathroom sink was just awesome. I would highly recommend them. The only negative remark toward Big Wrench Plumbing & Sewer is the Cost/Charge to do this was too high. Don't get me wrong everything else that was say/done to installed was just awesome."