
Serving Crete, IL and surrounding areas
Approved
In business since 1997
Free estimates
Emergency services offered
"had been having issues with birds getting into the basement of my building. I wasn't sure how they were getting in but knew they would find themselves stuck in either the chimney cleanup or flue to my boiler and/or water heater. I had a wildlife company come out initially and he recommended I have my chimney inspected as he thought that would be the likely source of entry. I did a Google search and came across Chimney USA. I spoke with Mirna and explained my situation and she knew exactly what I was talking about. This woman is incredible. She was so thorough in explaining how and why situations like mine happens as well as knowledgeable about how the chimney system works, the components and what part they play, how to diagnose the issue, options for repair, and so forth. I mean she really knows her stuff! Needless to say, I set up an appointment to have chimney unblockage, cleaning and inspection done and she and her team did a wonderful job. They were very professional and arrived within the window of time given (9a-12). I was surprised because I wasn't expecting her to come but I'm glad she did. They worked with attentiveness, safety, and care as they wanted me the customer to have a knowledge and understanding of what was going on as they moved through the process. I was even able to go on the roof while they inspected the chimney cap which resulted in them adding a protective layer of mesh around the existing cap. The cap appeared to be the source of the problem. Anyhow we explored other options for chimney caps as well as added a cap to another opening that appeared to be an old chimney I didn't even know existed. And just to be clear, it was my idea to add the other cap and not a sales pitch to try and make more money. I wanted to make sure I was taking all precautions to avoid anything else getting into my building. Anyhow, all in all Chimney USA is a great company. I would highly recommend them if you are in need of any work related to the chimney, roof, issues with animals getting into your home, and so forth. The only reason I didn't give 5 stars is because I felt they were a little pricey but otherwise good company, good people."














































