Get matched with top chimney sweeps in Beecher, IL

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"Mirna and Rafael the best and easiest people to speak with. Walked me through the process and inspection. Gave a full overview of what was needed and its purpose. Discussed the warranty of all work done. 3 day operation of a 33 ft chimney. Tuckpointing of foundation to crown, New crown replaced, New flashing. 25yr warranty. Highly recommend to friends and family"

"Thorough in the inspection, consultation made me feel comfortable with his knowledge base"

"Schdule them quickly. They do good work, so they're in high demand. They do commerical work as well. "

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Had a chimney cleaning and inspection in early Oct. Both Sol and his assistant Margaret were friendly and professional. Sol is very knowledgeable and answered all my questions, and I felt very comfortable with going ahead to have his company install a chimney liner. Greg and Gary came about 10 days later to do the installation, and were also friendly, professional and respectful of my home. They politely answered more questions and cleaned up the area better than it was before."

"Bob showed up right on time and performed a Chimney Sweep. We had issues with smoke coming in the house in which he determined the issue and offered an inexpensive repair. In addition,we had him fully convert to a gas fireplace with the existing fake logs we had. He set everything up really nice and painted the interior walls and it looks great. The work was fast and very reasonable. Highly reccomend."

"All aspects of the process were very professional. There was a quick response to my original request for service. The price was excellent; I got several quotes, and Lowes was 30-40% lower than the others. The actual service was, again, very professional. The communication was good, and the onsite technician was very friendly and expert in the process—minimal impact on other activities in the home during the service."

"I bought a new patio table from NW Metalcrafters to replace an older one that was no longer usable. The salesperson Brian was very helpful with the sale, letting me take home color samples to match the new table's finish with my old chairs that I had planned to keep. Several days after the table was delivered, I noticed that one of the legs was bent at a welding joint. I sent photos to NW Metalcrafters and they agreed right away to get a new table from the manufacturer as part of the warranty. Andrew was helpful in arranging and scheduling pickup of the old table and the delivery of the new table."