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TRUSTED BY MATTESON, IL HOMEOWNERS

  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon105
    Verified chimney sweeping services reviews

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Avatar for Chimney USA Inc.
Chimney USA Inc.
4.4(
218
)
Clean and Inspect a wood fireplace chimneyChimney or Fireplace - Clean and InspectChimney or Fireplace - Clean and Inspect - For Business+3 more

Serving Matteson, IL and surrounding areas

Approved

In business since 1997

Free estimates

Emergency services offered

"had been having issues with birds getting into the basement of my building. I wasn't sure how they were getting in but knew they would find themselves stuck in either the chimney cleanup or flue to my boiler and/or water heater. I had a wildlife company come out initially and he recommended I have my chimney inspected as he thought that would be the likely source of entry. I did a Google search and came across Chimney USA. I spoke with Mirna and explained my situation and she knew exactly what I was talking about. This woman is incredible. She was so thorough in explaining how and why situations like mine happens as well as knowledgeable about how the chimney system works, the components and what part they play, how to diagnose the issue, options for repair, and so forth. I mean she really knows her stuff! Needless to say, I set up an appointment to have chimney unblockage, cleaning and inspection done and she and her team did a wonderful job. They were very professional and arrived within the window of time given (9a-12). I was surprised because I wasn't expecting her to come but I'm glad she did. They worked with attentiveness, safety, and care as they wanted me the customer to have a knowledge and understanding of what was going on as they moved through the process. I was even able to go on the roof while they inspected the chimney cap which resulted in them adding a protective layer of mesh around the existing cap. The cap appeared to be the source of the problem. Anyhow we explored other options for chimney caps as well as added a cap to another opening that appeared to be an old chimney I didn't even know existed. And just to be clear, it was my idea to add the other cap and not a sales pitch to try and make more money. I wanted to make sure I was taking all precautions to avoid anything else getting into my building. Anyhow, all in all Chimney USA is a great company. I would highly recommend them if you are in need of any work related to the chimney, roof, issues with animals getting into your home, and so forth. The only reason I didn't give 5 stars is because I felt they were a little pricey but otherwise good company, good people."
Response time8 hrs
Response rate100%
2 neighbors recently requested a quote
Home Service
5.0(
1
)
Clean and Inspect a wood fireplace chimneyClean and Inspect a gas fireplaceClean and Inspect an oil-fired chimney

Serving Matteson, IL and surrounding areas

Approved (Corporate)

In business since 2010

Free estimates

Credit card accepted

Home Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

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Chimney Sweep questions, answered by experts

In many cases, homeowners insurance covers smoke damage remediation, but coverage depends on the cause of the damage and the specifics of your policy. Typically, damage from a house fire, wildfire, or even a fire in a neighboring home is covered. However, damage from cigarette smoke is generally not covered.

Before filing a claim, review your policy to understand what is covered, such as restoration costs, replacement of damaged items, and temporary relocation. It's crucial to document all damage thoroughly, including to furniture and personal belongings. Contact your insurance provider promptly to start the claim process and get an evaluation before hiring professionals. Your insurer may also provide a list of approved smoke remediation companies to streamline the process.

The timeline for fire damage restoration varies significantly, from a day or two to over a year, depending on the extent of the damage. For minor incidents like a small cooking fire, cleaning up soot and removing smoke odors may only take a day or two. Repairing minor damage might take about one to two weeks. However, a major fire requiring structural repairs, full property renovation, and replacement of materials can take anywhere from six to 12 months to over a year. This longer timeline often includes waiting for insurance approvals and contractor scheduling. It's best to consult with your insurance provider and restoration team to get an accurate timeline for your specific situation.

Yes, many HVAC professionals offer emergency repair services for furnaces and other heating systems. These services are especially common during the winter and colder seasons when functional heating is crucial.

Call 911 immediately. If you have a fire extinguisher or fire blanket near the laundry room, you can attempt to extinguish the fire, but don’t open or touch the dryer. If you can’t put the fire out, evacuate yourself, your family, and your pets from the house, closing the laundry room door behind you. Turn off the electricity to your home via the outside fuse box, then wait for the fire department. After a dryer fire, have your home’s electrical system inspected to make sure there isn’t any damage.

Yes, most insurance plans cover acts of nature. In policy documents, this also may be called “Acts of God” or “natural disasters.” However, not all acts of nature are covered by your policy, and the extent to which they’re covered depends on your specific contract. Check your policy documents to understand your coverage limits and exclusions.

The Matteson, IL homeowners’ guide to chimney sweeping services

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