Get matched with top concrete leveling pros in Fair Oaks, GA

"Outstanding. Did above and beyond. RAFAEL was very personal and professional. My wife said after meeting him to hire him because she really liked his professional attitude."

"I have never in my entire life had to write a review like the one I am about to write right now. To begin with we had a concrete slab laid at the beginning of Aug. and all we needed was for it to be leveled. We reached out to Aquaguard and Bill set up a date and time to come out and do an evaluation and a quote. Bill stated that they could level the concrete slab with no problems and gave us a quote of an est. 6k. I know that no one in their right mind would pay 6k for a job that was guaranteed by one of their SHAREHOLDERS (Bill) knowing that there was no guarantee it could be done (which is what their stating now.) We had a deadline to have this job completed which couldn’t be met because it is now Oct. and still ongoing. Jerrod and another employee came out on 2 separate occasions and all we have received from this service is UNLEVELED concrete and EXCESSIVE CRACKS AND WAVES. Weeks later 2 managers came out and could clearly see my disappointment because I was literally in TEARS. They said that some jobs they can’t get leveled completely and that they don’t know why Bill would tell us they could and that that’s stated in their contract. He said he would reach out to the general manager to come to a resolution because at this point my concrete slab is just horrific and still not LEVELED by the least. Literally worst than when they started the work. Week later no resolution. I suffer with congested heart failure which I was diagnosed with last Nov.2024 and this is really beginning to take a toll on me. All I want is a DECENT resolution because this is clearly not the service I was expecting to receive and is clearly unacceptable."

"They were quick to respond. The first time working with them. Aquaguard quickly identified the problem and I can fix it myself."

"Michael and his team performance was totally outstanding. Their attention to detail was second to none. A great by true professional. "

"Francisco Gomez started the job until day #2, He stated that he can't grade the three sided out of the four sided property because he does not have the heavy equipment (dozer) to do the slopes. He only has the small machine to finish up the driveway. He should have told me that from the beginning so that I would not have hired him. I already gave him $3,600 & he only gave me back $300. I would like an additional refund of $ 1,000. He only did partial grading for driveway & move the mulch in the back part of the property. There was no gravel or cement installed."

"Amazing they are very professional and polite! They answered all my questions and worked very quickly!"

"Excellent work! Answered all of my questions, showed up on time and cleaned up after completions. I could not even tell where they drilled the holes. Customer service topnotch. Quick to return calls and set up appointments."

"Pete Duda great job. He removed a large wood stove and large platform of brick it was sitting on. He installed an electric fireplace insert. He was very considerate in covering furniture and cleaning up all debris. I am enjoying my new fireplace. I highly recommend Pete . He is a professional and a true craftsman."

"I strongly recommend against hiring Madewell Concrete. I signed a contract with Madewell to widen my driveway in January 2022. At that time, I was told it would take three weeks to receive the necessary permits and another three weeks for the install. However, eight months later, All I have is a giant hole in my yard with cement residue everywhere, no driveway, less my deposit, and radio silence from Madewell. From January to April, I received periodic updates (only when I inquired, not Madewell being proactive) from my sales consultant, Gage Holsombeck, about the permitting. In early April, I began to engage with the City of Atlanta on Madewell’s behalf (though I paid Madewell a fee to obtain the permits) myself. The first week of May, the City called and told me they couldn’t issue the permit because they had not received payment from Madewell. I forwarded this Gage on both May 9 and May 10. Neither got a response. By this time I figured out how to view the permit’s progress online and saw that the issue was resolved. Finally, I had an install date for June 8, but there were some last minute weather issues that delayed the install until June 9. At 7:30 am on June 9, the project manager, Reid, told me an associate, Jonathan, would be arriving around 9:00 am, but at 10:00 am no one had come, so I reached out to the Reid to inquire. Reid told me that the crew was in traffic and it would be another 30 minutes. I mentioned that I understood traffic delays happen but would appreciate if I was kept in the loop on all scheduling delays so I was not left wondering. The Jonathan arrived around 10:30 am. We went through everything and my only concern was that Madewell did not call the service to mark where the gas/utility lines were before digging. I expressed my concern and Jonathan told me to just have the emergency number on hand in case they hit a line. I was hesitant to move forward, but I had already been waiting nearly six months for my driveway so decided to proceed with the install. Madewell demoed the yard and poured about three quarters of the drive way when a representative from the City of Atlanta Department of Transportation showed up on site around 12:30 and shut the project down because Madewell had failed to secure three necessary permits. While Madewell did obtain the building permit, they were negligent in securing a required permit to close a lane on my street, a required permit to place a dumpster in the street, and a required qualified contract permit which I believe has something to do with a right-of-way passage where the apron meets the road. At this point in time, I contacted Gage and Reid right away. There were a few phone calls back and forth and ultimately Reid said that his boss, Graydon Lewis, who is a Regional Manager would be calling me. Graydon called me to discuss next steps. He was hesitant to take accountability for failing to obtain all permits. He thought that the City of Atlanta should be responsible for telling contractors what permits were necessary and that Madewell didn’t know they needed the three from the Department of Transportation. To me, this fell flat for three reasons. 1. If someone accidentally breaks the law, no judge is going to give you a pass because you “didn’t know.” As a contractor operating in the City of Atlanta, it is the contractor’s obligation and responsibility to learn and know how to operate their business in full compliance. 2. Madewell didn’t even call to have the gas lines marked so it was clear corner cutting is part of their practice. 3. Gage mentioned in an an email that this is not the first time this exact same Department of Transportation representative had shut down one of their installation projects mid-install. If it happened before, then they knew which permits are required. It doesn’t add up so hard for me to digest the “we didn’t know” argument. Nevertheless, I learned from the Department of Transportation that it takes ten business days to issue the three permits in scope once the Department has received the application along with all necessary supporting documents. The representative at the Department emailed me detailed instructions for the applications which I forwarded to Graydon. I’m being nit picky here, but Graydon asked me to forward this along to Madewell’s internal permitting department as opposed to him sending it to his colleagues himself. I did so without hesitation as it was clear I would need to begin micromanaging Madewell to get my project finished. On the initial phone call with Graydon, we agreed that Madewell would submit all documents and permit applications by end of day Monday June 13. This would allow Madewell three business days to complete and submit the permit applications. We also agreed that Madewell would proactively be in touch with me on a weekly basis to provide a status on the project—even if it were a to inform me there have been no updates since the previous week. (This never happened) I also asked Graydon if Madewell had planned to do anything for me to make up for the many, many pain points along the way. Graydon mentioned that it was a fair question and he would come back to me the next week. He never did, even after I followed up on this point in a text message. No response. In fact, the last time I received communication from Graydon and Gage was the day the project got shut down, June 9. I never heard from Graydon or Gage never again. On the morning of Monday, June 13, I emailed Graydon, Gage, a permitting email alias, Henriette Watford, and Justin Alley (unclear what Henriette and Justin’s roles are at Madewell) to inquire if they were on track to complete and submit the permit applications with all required documentation by our agreed upon deadline of the end of that day. I never received a response. On the evening of Monday, June 13, I emailed the same folks to ask if the applications were submitted as agreed. I never received a response. The following week, I took a vacation which included a break from dealing with Madewell. Upon my return and since then, I have left voice mails and text messages for both Graydon and Gage a handful of times (typically once a week). As mentioned I never heard back. On July 18, I called the main number of Madewell and left a voicemail explaining the situation and expressing my frustration. The following day, I received a text message that said “Thanks for calling Madewell Concrete, sorry I missed your call. I’ll call you back.” But, I never received a phone call back. Also, on July 18, I filed a claim on Madewell’s website explaining the situation and my frustration. On July 18, Jacob Clary (unclear their role with Madewell) emailed me and said he would be taking over the claim. Jacob informed me that Graydon and Gage no longer worked with the organization and that he was working on getting information regarding the permits and an install date. I was relieved to learn that Graydon and Gage weren’t purposely ignoring me, but why didn’t anyone at Madewell understand which projects were to be transitioned and why did it take me filing a claim against the company for them to inform me that there were personnel changes that materially affected my project? I pushed this new frustration aside given a new person was going to help me. I was wrong. By this time, I’m pretty much calling every number I can get ahold of at Madewell. I am pursing all paths at once. One number I found was for Ashford in the permitting department, I both texted and left a voicemail for Ashford on July 19. She replied and said she had a call with the inspector on Jul 20 and would know by then. By July 21, I had not heard back from Jacob, so I emailed him and also left him a voicemail as he said he would get back to me. On July 21, I also texted Ashford to ask how the inspector call went. She said they were waiting on the dates for the lane closure. I stressed my eagerness to get this project finished as soon as possible, that I had been waiting for this since January, and mentioned that no one had been getting back to me so appreciated her attention. On July"

"Hail damage occurred in March of this year and I contacted Braswell Construction as well as 2 other local roofing companies. Chris Gaugler contacted me asap and came out to the house. The other two roofing companies I never heard back. Braswell Construction contacted my insurance company and worked out all the details. A week later I had a brand new roof with gorgeous colored shingles. Everyone in the neighborhood stopped by and literally knocked on the door to inquire. Chris Gaugler was onsite and available for questions anytime to the very end. The crew only took one day to do the house, extended 4 car garage and well house. Photos attached and it really makes a difference."