Get matched with top heating and air conditioning pros in Winter Garden, FL

"I am not one to hurt any business, but I do not want anyone else going through what I did and reading more of their negative reviews on google, I feel the moral conscience to address this: If I could give this company ZERO stars, I would. Short answer: STAY AWAY & DO YOUR DUE DILIGENCE !!!! Here is the full scenario: I had LEO come out and give me an assessment on what can improve the air flow in the home, promising me the world and how everything will be done quick and they only work with top professionals and I will only see AIR PRO trucks outside my house as they do not subcontract to other companies. I paid the deposit and was told I will be called for a start date. This was on a Friday. On Monday morning a crew shows up unannounced, only one truck was from Air Pros, the other two were a subcontracting company JACK RABBIT. The guys came in to rip out my AC unit to start the job, only to leave it DISCONNECTED over night in the heat of summer (JULY). I was specifically told that would never happen. I was also informed BY THE ONSITE contractors that ONE. They are, in fact, a subcontractor hired by AIR PROS. and TWO. That there are issues working with the company, the managers not organized, and that AIR PROS were supposed to send another crew to help them so I would not be left without AC overnight. The next day three contractors came back to reinstall the AC and then had some fight with AIR PROS and they ALL left the site. I was then left with the AC connected back but not working properly and had to call another company (KALOS) to repair the damages (over $600 worth ). The manager, Terrance, took a day to get back to me only to blatantly lie and say that 50% of the job was complete. I had the contact for the contractors who confirmed that nothing was done towards the project other than rip out the AC and put it back (improperly BTW). Terrence then apologized and said they will refund me any amount I paid and will terminate the project. I have now waited nearly two weeks and have filed a claim with VISA to dispute the charges. Even though I will not pay for this financially, they caused a lot of grief and unnecessary stress. They not only screwed up on the project, they wanted to charge me for it still. I am lucky to have found another company whom are great and the difference in professionalism is NIGHT & DAY!!! Goodluck :)"

"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"Shawn helped me diagnose the problem and was able to fix the issue without replacing any parts. He gave me helpful tips to maintain the system on my own too."

"they did a great job very fast and came when scheduled"

"Awesome 👌 service"

"Excellent service"

"The project went extremely well and I am very satisfied! They arrived at a convenient time in the morning and finished faster than I expected the same day for such a big project. But ALL details were completed above and beyond simply installing the unit with top quality and professionalism provided by Ted, Mike and Anthony and left me very happy with the results! I would recommend their services to anyone looking for the 'best' service and quality in air conditioning and heat installation."

"Was super friendly, helpful and the price was on point will use again. Definitely recommend for any work needed!"

"Excellent contractor. Promo, quality work, excellent communication on project. I totally recommend this company. They could not have been any better. A++++++"

"Ken the SWINDLER,troubleshooted my unit&quoted me $1,200 flat.Less than 24hrs before the job,he tried to jack up the price.He made an existing hairline crack in my drip pan worse,causing water to leak all on my floor,then refused to take responsibility.His excuse: “It was already cracked.” He wanted to charge me for the damage HE caused.He discovered my parts were under warranty(including the drip pan)he then “owned up” to replacing it,acting like he was a hero.He brought me the incorrect fan relay,he left to switch it out.Disappeared for 2hrs,calls and lies about the place being closed when he left the incorrect fan relay at my house.Was promised a hard start kit for free if my breaker tripped.It tripped twice.Instead of honoring his word,he tried to push me off to an electrician&told me to start saving $8,000 for a brandnew system on a unit thats 3.5yrs old.He denied ever making the offer,admitted it later then ghosted me.Stay away unless you want A BREATHE OF FRESH PROBLEMS."