Pucci's Air & Home Services

Excellent and friendly customer service by Kellen. He didn’t waste any time in fixing the issue. Did a complete check of the system.

Pucci’s air is great at what they do. Kellen did a fantastic job diagnosing and replacing a faulty capacitor in our AC system.

It was excellent. They were professional.

Very punctual and explained his work and answered all my questions.

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They had to do a significant amount of work and they were ahead of schedule. They got it up and running in a day. They had to come back and do little things, like tightening it up.

They came out and diagnosed the problem and returned the same day with the parts. We are very happy with them. I didn't shop around because I use them so often. It's definitely better than average. If you don't get a hold of them the first call, they get back with you in 5 or 10 minutes.

very well will always use Pucci from now on

Excellent as always with Pucci.

I disliked nothing about their service.  I had no problems with interacting with them.  Their work turned out perfect.  I would tell friends & family to use them.

They were suggested by a neighbor and had a good initial call with their owner, but they kept moving our appointment, and that is why I left an earlier negative review. However, once they go thru what I assumed was a very large backlog of clients, they came and did an excellent job. My only suggestion is that they think about hiring more folks if they get this kind of demand every year because they are not only loosing business, but we almost canceled our appointment after waiting for weeks. Glad we did not as they were excellent & we will use them again.

Tough to schedule but once work was scheduled, they did an excellent job.

They are very good. We had an problem, where we did not have any heat, and they came right out. They are punctual. Very clean, would not use anyone else.

I think I got them through Angie's List. I will continue using them.

I would continue using them. They are good at finding solutions to A/C problems. They don't necessarily just go ahead and replace everything. They help find solutions that are more cost efficient.

It went very well. It was excellent. I use them consistently. They're down-to-earth, friendly and honest. Price is fair.

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Excellent! Pete called me after a long's day work and was already familiar with my problem so after a little conversation, he said he would get his guys out there tomorrow. The following morning, Pete called to say they were on their way and upon arriving, they went right to work. They repaired the leak, checked for any further leaks and added the necessary refrigerant. Most impressively, I was shown many tips on how to maintain the A/C (besides just changing the filter) and some areas of concern that could potentially create problems down the road. The above and beyond service was very welcomed after dealing with the original company that I purchased two new units from. Upon completion of their work, I was shown the repair and the EXTRA service they provided that would hopefully help alleviate future problems. Furthermore, their price was way below the original company's estimate. Their service was professional, they were knowledgable and great about sharing information that informs me.

Very pleased. They were professional, down to earth. They made me feel like family. I would continue to use them.

He made two repairs this time first just Jr. and he thought I needed new exchanger but was able to recharge and cleared condensation pipes all seemed ok paid like $450. Then it happened again I called him out and he came as quick as could with another employee with him they worked on and the fan seemed to be vibrating and he took out of furnace and cleaned and then reworked the drain on the unit that is like a drain. After he fixed that so far no more problems. I think we paid another $250. I truly think they tried but I I took all these months to think about reviewing them, I decided to put this on here. I love Pete and his son but the money I paid was too much. I would have been better off to have had the rest of the system renewed. I'm disappointed and it is all feeling I was charged too much. I need to get an annual inspection and service and the vibration has gotten wourse. Don't know what to do.

Went super very happy

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