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"Long wait for install but final project was worth it"

"Ultimately I was very happy with the job. It looks great. As far as I could tell, the guys who did the work knew what they were doing and did a good job with the installation. My only issues were administrative and paperwork. It looked to me like there was a complete lack of communication between the salesman, the office staff and the warehouse and installer coordinator. I told the salesman (verbal and email) what color tub I wanted. Somehow we ended up with the wrong one. I could not get them to give me an itemized list of every part number and associated price which is what warranty paperwork requires. It took 3 tries before I got the part number list but I never did get prices or invoice. I hope I never have to file a warranty claim. As for scheduling, Bill was up front about the fact that their tile guy had a backlog. So we scheduled a date about 6 weeks out in order to make sure the entire job could be completed. Then the day when they were supposed to do the tearout I get a call that they weren't showing up because 2 of their guys called in sick. The next day they told me that they weren't showing up because the Kohler factory had a fire so they had a delay on getting the tub. I could have believed that but...the Kohler factory fire was in January and our installation was in April. And that's when I discovered they'd ordered the wrong color. Apparently no one told the guy doing the ordering the correct color. They also ordered the wrong shower head which they had to correct after I noticed it was incorrect - after installation. In conclusion, I think they did a good job and I'm happy with the results but....I'd recommend checking and double checking everything multiple times to ensure that what you really wanted done is what actually happens. As for the tile work (which was an extra cost), they subbed that out to Rick Beyer of Fieldstone Homes. He did a very nice job on all the tile work. I had no issues with his work."

"THIS COMPANY IS A JOY TO DEAL WITH. ED WAS VERY PERSONABLE AND KNOWLEDGEABLE AND DID AN OUTSTANDING JOB. I WOULD BE MORE THAN HAPPY TO RECOMMEND THEM TO ANYONE WITH PLUMBING NEEDS."

"Their sales team, especially Kyle Erickson, worked with us to find the right combination of doors and hardware to fit our budget. The installers were careful in removing the old doors and installing the new doors. They took great care in making sure the installation was done correctly and the area was cleaned spotlessly. I would recommend this company for anyone looking for new exterior doors"

"Great installation of a new replacement dishwasher. kknowledgeable and friendly Graet job! Highly recommend his services"

"Plumber was very nice knowledgeable affordable and quick with the install. Would definitely recommend and will use again for my next plumbing need."

"We were without hot water for almost 4 days and I was at my wits end. This company was exceptional!. Called us first and we had an appt the next morning. Received an email of the appt and time within minutes of the end of the telephone call. Service gentleman called within 30 min of arrival for the estimate. Although I had sticker shock, I purchased a natural gas water heater. Our salesman said "we will install today in a little while" and within an hour he was back and installed a brand new system with valves and all within about hr and half. We had hot water again within 45 minutes! Service was excellent, sales guy was professional , kind and polite. We will certainly continue to do business on an ongoing basis. Thank you very much."

"All vendors I contacted were similar in price and reputation. Clearwater Shower & Bath, LLC helped me to select an in-stock material so we could schedule the install the following week vs 8 weeks, normally, I credit Rocky, the sales rep., and the owner for listening to my desire to complete the installation sooner rather than later and taking action to make it happen. The install team worked professionally, communicated well throughout the process, keep the work site clean and I was pleased with their attention to detail on the finished product,"

"The process was great from the get go. We had a few hiccups along the way but they were quick to resolve the issues. The installers were very polite and professional and clean as well. They did a most excellent job and I would recommend to anybody. They replaced the complete a/c furnace system as well as the ductwork."

"Shower would not turn off in primary bathroom. Swift Brothers fixed the assembly quickly and efficiently!"