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"Excellent service"

"After a 4 hour "Preventative Maintenance" visit with a brand new service tech who disconnected the wiring on the outside unit and was unable to reconnect it the unit is unable to maintain the correct level of humidity. It is in the 70's and now there is mold appearing. They have been here at least 17 times over the past 2 years. Manager does not respond to requests for a phone call"

"Great! We were informed ahead of time of delays due to weather. Pearce, Gary and their team were so kind and were very thorough and clean. They did a wonderful job with all of the carpentry and the prep work for painting. Every day the job site was left spotlessly clean. Our house looks amazing! It looks brand new. I really appreciate their very thorough estimate and how well they communicated. I felt like we were informed every step of the way. I would highly recommend them."

"very professional"

"Fine. Fine. Fine fine fine"

"Ed has completed several projects for me. This last project was to enclose my gazebo. He did an outstanding job. His diligence and professionalism was great. He worked when he was scheduled and completed the job with great care. He also installed water and electricity in garden. I’m pleased to know him and absolutely recommend him"

"Where to start with this fiasco. They service Alvista Metrowest where I live. Last month my AC compressor went out, as I’ve heard it—multiple units here did. They took 7 days to come and replace the unit. Only sent out one pair of technicians to service multiple units who only finished one or two units per day. We spent seven days in a 90+ degree apartment, with outside temperatures so hot, not even the portable AC unit we had to buy could keep up with keeping a single room cool. Eventually, they finally came and replaced the AC inside unit. A few weeks later, I’m noticing issues with the AC. The brand new compressor keeps turning off and flipping the breaker on the condenser unit outside, maybe something they should have checked when replacing the inside unit. We reported this on Sunday, they sent out a technician on Monday who quite literally entered the apartment and saw the air was out, said he was as going to go out and fix the unit AND SIMPLY LEFT WITHOUT ANY NOTICE OR COMMUNICATION. It is now Thursday and every single day there’s a promise that someone would be out here to fix it and STILL NOTHING. if we’re keeping a tally here, that is now 10 days that we have been trying to live inside a 90+ degree apartment when we both work from home and have jobs that require us to use our own network. Called them again today and was promised someone would be over at 6 PM and, once again, no show. I have asked the apartment complex if I can hire my own HVAC specialists to come out and have been denied because this company holds the warranty to the machines and any other third party would void the warranty. Completely unreliable, especially in emergency situations. Do not hire them."

"Air Ducks replaced my system 5 yrs ago, they never pulled a permit now I have to pay a new contractor to bring it up to today's code and have inspected. Marion county has Air Ducks license on hold right now, that means they can not pull a permit. Plus the county told me Air Ducks has let eight permits from 2018 expire without a final, that means the homeowners will eventually end up in the boat I'm in. I have no other recourse but to sue this company."