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"Technician, Samuel Ramos, arrived. Immediately quoted a $206 diagnostic free. We argued. He finally agreed to provide the free estimate originally offered. We needed him to look at the electrical/fuse box of the AC outside. He asked to see the electrical breaker box in the garage as well. After removing the cover, he gave me a scare with alarming observations of the wiring as outdated and dangerous. The fact that the AC had been installed and the box inspected by the county a little over a year ago was of no consequence. I was informed by Samuel the box was also too high and would have to be moved, possible outside! He would have to replace the box, which with the addition of 5 smoke detectors now required inside the house to meet code by the county will cost $14,600 to $17,194 depending on which of three options I selected. After he left, I discovered he failed to replace the cover of the electrical box correctly leaving wires exposed. His office assured me they would reach out to him. They have stopped responding to my texts. That and his failure to address the fact that he was not wearing a mask even after I told him I was diabetic and could not allow him into the house without a mask, I cannot contract with a company providing this low level of service."

"Great work!"

"They did a lovely job! And was very professional."

"Very professional. Helpful beyond…"

"We hired NORO Lawn Care for a full landscape installation at our building complex in Kendall, and the transformation was incredible. What impressed us most wasn’t just the final result (which was beautiful), but how smooth and professional the entire process was. Roberto and his team gave us complimentary renderings of everything that was going to be done, which made it easy for the board and residents to visualize the changes before work even began. They stayed on schedule, on budget, and communicated every step of the way. The residents are thrilled with the new look—it feels like a brand new property. Easily one of the best vendor experiences we’ve had."

"What a mistake I made in hiring Elcon. Their estimate was 25% more than my other estimate from a licensed well-reviewed electrician, but I went with Elcon because I thought hiring a large company would help ensure things went smoothly, efficiently and give me some peace of mind. Unfortunately, the result was just the opposite. There were two fairly simple jobs. The first was to install an outlet on the opposite side of drywall where there is already a switch. The electrician took out the switch where you can clearly see the other side of the wall yet he still cut right in front of the stud exposing over 4 inches of stud. Why he didn’t use a stud finder or drill a small hole first before cutting completely baffles me. He did fess up to it immediately and patched it, but never even apologized. I had to match/buy paint to match the wall and cover the patch. Next he installed a non-GFI outlet in a laundry room which is against NEC code. When I informed him that the outlet was not to code, he said their estimator didn’t put a GFI on the quote. Yet I specifically requested a GFI outlet in my email to them - both in writing AND in a photo of the job. Why neither their estimator nor their electrician followed NEC code was concerning, but he did switch the outlet eventually. The other job was to install an outdoor wired box which was clearly titled as such on the quote. When I showed the electrician where the box was to be installed, he said he didn’t have a box with him. How he did not have one of only two fixtures needed for the job is beyond me. Also, instead of going to get the box before starting the job, he did it after the wires were threaded and exposed. He was gone for 40 minutes when there is a Lowes right next door to me. If it had rained, all of my entire pool wiring (which he wired up to) would have gotten wet. I paid him in full and contacted their office via email to explain what happened. Their office manager did apologize, but her unhelpful solution to my wasted time and extra money I had spent to paint was to schedule more time with me so their estimator could “spot check” the electrician’s work. Now, not only does their lack of trust in their own electrician make me worry about the completed install, but this would have been the third time I had to take time away from work and for their convenience. This is because instead of using the detailed request and photos I sent them of the job, the estimator still wanted to see it in person. And when the estimator arrived, he asked questions that were already in my request and took the same photos I already sent. When I finally pointed out that it was all in my request and photos, he then looked and was surprised it was all already there. Thankfully, I only scheduled Elcon for two of the four jobs they estimated for me. I was going to schedule those at a later date but after this experience, I decided to hire another company for the remaining jobs and will be sure to have them check all of Elcon’s work."

"Excellent work! Punctual, and easy to work with. Brendan wants to please his customers. Good ideas. "