Get matched with top appliance salespeople in Arcadia, FL

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"checked out fine. Everything was doing it's job. Refrigerator is working properly."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"Very disappointed with Jose C. Yanes Air Conditioning & Appliances Services Inc. My AC stopped working in February and Wally diagnosed a bad pump and charged for a new one. Less than a month later I had a vent leak; he came back and cleaned the drains on 3/17, for a new charge. Last week the leaks started again. I reached out to both Wally and Jose. Wally did not respond or return my calls. I spoke with Jose, who said Wally would come the next day (Wednesday 3/13) but he didn?t show. I spoke with Wally Thursday, and he claimed Jose forgot to tell him; he promised to be there that Thursday, but didn?t show. I?ve been calling since with no response. I spoke with Jose again on Friday, who said Wally was supposed to be there and would reach out, but I have received no calls or messages since. They both stopped responding to my calls and texts. This is very unprofessional and unacceptable. I?m now left dealing with ongoing leaks and poor communication. I wouldn?t recommend. "

"They came out this week and fixed my unit. They were professional, on time and honest. He gave me two repair options to choose from and gave me all the details of each option. In the end, I saved 900.00 by using this company. I highly recommend them!!!! I will be using this company from now on!!!! Thanks again guys!!!"

"I purchased my Solar system from Solardirect in 2018. Dale spend considerable time with me in working towards getting an estimate and helping me understand things needed to get best value (such as reducing demand by things like heatpump water heater which paid for itself quickly AND saved me significant sizing on my system). I live in Edgewater FL around 4 houts from Sarasota where Solar Direct is and I was worried about continued service after install. Dale assured me they would stand behind things and despite other competitive estimates from local installers I felt Solardirect was the one I wanted to go with. Today, 5 years later, I am glad I made that decision. I unfortunately had 3 failures on the Solaredge inverter we used. It was covered by warranty and despite the miles Solaredge acquired equipment during supply chain issue periods and quickly and expertly installed it to get me back producing. My warranty included labor for 5 years and earlier in 2023 my inverter failed again for a 2nd time so I'm on my 3rd now. I was worried how much labor would be to come this far or if Solardirect would just supply hardware and not want to do the install. However, I was treated with urgency and the cost charged was extremely reasonable despite the vast distance. I can say definitively Solar Direct is a great company who stands behind what they sell and provide great service years after the sale. Many others I considered I think would have walked away to sell more systems once their labor warranty was up. Dale and Solardirect stand with me and continue to provide great service years after the sale. I highly recommend them for your solar needs!"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."