Get matched with top sump pump installation pros in Prospect, CT

"Our service person was Bill Fanning. He was excellent and explained everything in full detail! Bill was polite and respectful, and advised us on the best new sump pump to replace our non-working sump pump."

"Connecticut Basement Systems prides themselves on their superior customer service, and they really live up to that. Their communication, quality of products and service, and attentiveness to customer needs is unsurpassed. Here are a couple of examples of how they go the extra mile for a satisfied customer: They installed their basement drainage system around my existing heating oil tank, but as I'm planning to convert away from oil this summer, they offered to come back AT NO EXTRA CHARGE once the tank is removed, to reroute the drainage system. Also, I was scheduled for a 3-day project, which included the replacement of some flooring in my basement. On the day the project began, we reconsidered the need for the flooring, and asked if we could cancel that portion of the job. They could not have been more accommodating to that adjustment, and made the change with no questions asked or negative attitude, even though it significantly lowered the price of the project and eliminated a whole day of scheduled work on 2-days' notice. That sort of total customer dedication is rare. I recommend them highly."

"A soft wall due to improperly installed gutter by some other entity or homeowner caused water to constantly leak into the wall from the exterior roofline. This soft wall grow moldy and become riddled with pests/bugs. The contractor identified the potential issues, agreed to explore and open the walls and discuss the conditions, made sound recommendations for repair and did exactly what was noted in the repair (replaced a load bearing exterior wall, fixed the sill plate, completed the roof, shingles etc. and closed up the walls on the inside with insulation and sheet rock.). The work was timely, well done, the workers were clean as they did the job and kept the rest of the property clean. The manager of the job David Apel was and is an excellent communicator with phone/email/text and photos of processes and progress. I am going to use this company in my own investment endeavors on other properties and projects given the level of finished work, the timing and especially the level of detailed communication."

"Roger and Jen were pleasant, Roger was respectful and worked quickly to get the job done, was decently priced and would hire again"

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"Installed a new Rheem gas water heater right away. Great price. Quick -efficient service. I will be using them for a new boiler in a few months thank you!"

"They installed 125 feet of drain system and two sump pumps. We highly recommend them due to their fair pricing compared to other companies we considered. They also kept the project area very clean and organized throughout the entire process."

"Andrew was great on time and personable. He knew what he was doing and even showed me the issues. He fixed what he was able to and advised me on what I need to do next since the next issue was not the plumbing. When I was urgently looking for someone to come fix the leak I had, everyone else was unable to make it the day of. Andrew made it in an hour from speaking with him. I would recommend his services to anyone needing a plumber."

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Feel free to book online with us today!\n