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Housatonic Valley Well Pump Services, LLC
Well Pump Installation and Replacement, Well Pump Repair or Service,
About us
Welcome to Housatonic Valley Well Pump Services, LLC! In business since 2019, we are a 24/7 contracting company who takes great pride in the quality of our work and guarantees customer satisfaction. We specialize in well pump services including pumps, tanks and water filtration systems, and no job is too big or too small. Serving the entire Housatonic Valley, be sure to give us a call today!
Business highlights
Se habla espanol
Emergency services offered
6 years of experience
Services we offer
Septic Tank Pump, Water Treatment Systems, Well Pump Installation/repair
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.961 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 61 reviews
Izzy R.
Jul 2022
Well Pump Repair or Service
Ralph and Rick are knowledgeable professionals. I spoke with Ralph the evening before and he took the time to explain what I had thought would be a DIY task, was far more complex and risky than I was led to believe watching Youtube videos. They arrived early the next morning, immediately went to work efficiently and meticulously to install a new pump and tank. This was at half the cost of an estimate received the day before from another company. Highly recommended from this homeowner.
Chris O.
May 2022
Well Pump Installation and Replacement
I was recommended Ralph for my well system. I called Ralph on a Sunday evening after realizing I had no water to the house. He picked up phone and talked with me for 20 mins to help diagnose the issue. He showed up at my house today with everything ready. He clearly explained everything and why he was doing it. Less than 2 hours later, I had water being pumped to my house again. I would definitely recommend Ralph to anyone in need of well work or the like. Thank you.
Roy S.
May 2021
Well Pump Repair or Service
Great and fast service!
Response from Housatonic Valley Well Pump Services, LLC
"Hi Roy, Great to hear! Pleasure doing business with you."
Melissa F.
May 2021
Well Pump Repair or Service
Service was fast in an emergency situation and price was fair. Grateful to have found a reputable and reliable local company for our well services
Response from Housatonic Valley Well Pump Services, LLC
"Hi Mellisa, We are so thrilled that you were happy with our services, we love hearing that! Thank you for being a great customer of ours."
David C.
Apr 2021
Well Pump Installation and Replacement
Great honest service
Response from Housatonic Valley Well Pump Services, LLC
"Thanks David, it was a pleasure doing business with you."
Darrin C.
Feb 2021
Well Pump Installation and Replacement
Ralph was punctual and answered all our questions. We are grateful for his service and knowledge as the work was thorough and we have water!!! Thanks!
Response from Housatonic Valley Well Pump Services, LLC
"Water is the best! Thank you for your business."
Jane B.
Dec 2020
Well Pump Repair or Service
Very happy with the prompt service !!!!!
Response from Housatonic Valley Well Pump Services, LLC
"Thank you for your business!"
Denise S.
Oct 2020
Well Pump Repair or Service
The person was very nice but I did not get a detailed report of the water testing and had to have it redone. I expected more for what I was charged.
Response from Housatonic Valley Well Pump Services, LLC
"Hi Denise, We are so sorry to hear that you were not satisfied with our services. Unfortunately, there was an issue at the lab where your water sample was lost. We contacted you as soon as we were notified that your water sample was lost and offered to come and take a new water sample, for no additional charge, of course. We have not heard from you since then to retest the water, but we would like to apologize again for the delay as we understand how frustrating that must have been for you. Thank you for your business."
Kevin H.
Oct 2020
Well Pump Repair or Service
We had a lot of questions about our well, and needed to update our well pump, pressure tank, water softener, and more. Ralph and his brother were incredibly helpful in upgrading our system. I'm so glad we found them.
Response from Housatonic Valley Well Pump Services, LLC
"Thank you for your recommendation and your business."
Francis H.
Aug 2020
Well Pump Installation and Replacement
He was very thorough and knowledgeable. Since I am somewhat handy, he helped me to look for certain things and gave suggestions to keep system running better. In the end, He helped me save money and system has been working very well.
Response from Housatonic Valley Well Pump Services, LLC
"Hi Francis, Glad we could help, it was our pleasure."
Eric B.
Jul 2020
Well Pump Installation and Replacement
Ralph is *A*W*E*S*O*M*E*!! You cant go wrong with HVWP. Seriously, I have already posted positive praise on many group chants including NextDoor. I dont usually go out of my way like this unless it really is called for. We lost water at 5pm on Monday - Ralph was first to call from HomeAdvisor. I'm fairly handy, so Ralph first spent time assessing the situation with me... ON THE PHONE! We 90% figured that it was either a shorted pump or the wire to the pump. Then the discussion of cost and timing started. Both my wife and I are old-school marketers and hence automatically require we have at least 3 competitive bids when doing anything major in the home. The difference is Ralph spent the time answering my questions, openly discussed different options, plus provided insight to competitors pricing. [hint - Ralph left the install business and worked the other side as sales rep for ten years ... then came back to start and run his own company. He knows everybody, and has seen it all - what works and what doesn't work... and why.] Bottom line - Ralph knows that as with most industries, he is in a sales business that is built on relationships... and the more straight-forward, honest and responsive you are, the better the relationship. Ralph was patient with me because I was honest and told him I needed to get competitive bids. Once we had our final conversation at 830pm, he agreed to come between 830 and 9am the next morning. He was there at 845 (from Danbury - Im in N Stamford) and after confirmation that it was the wiring/and or pump, job was done before noon. That's right - he is not going to just replace everything... only what is needed, and he will let you know if there is an alternate option. Without detailing actual price, everything was as we discussed, and he came in under what I had estimated. What more can you ask? Oh - and did I mention Ralph is the kind of guy you would be proud to have as a friend? THANK YOU RALPH!
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Eric. We are glad to hear that you are happy with the service, and you?re pretty awesome yourself! Thanks you for sharing your experience, we really appreciate it. Thank you for your business, it was a pleasure."
Joel K.
Jul 2020
Well Pump Repair or Service
Ralph was awesome!!! Friendly, knowledgable and heartfelt. My well pump stopped working 11:30 PM on a Saturday Night, Ralph replaced my well pump on Sunday. The the same day I posted the request. My well pump and pressure tank was twenty years old. I learned a lot too! He answered all my questions from my YouTube research. He walked me through the process and let me know what was going on. Most of all, the pricing was reasonable and I am happy with the work.
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Joel. Glad we could help you out, thank you for your business!"
Douglas C.
Jun 2020
Well Pump Repair or Service
Ralph is very genuine. He first tried to help me resolve our water pressure issues on the phone. It was like talking to an"uncle" or "brother". He later showed up and quickly addressed the issue. Very reliable and highly recommend.
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Douglas. It was a pleasure to do business with you. We really appreciate you taking the time to share your experience."
Anthony S.
May 2020
Well Pump Installation and Replacement
I appreciated his honesty and integrity. It tuned out to be something other than the well pump, which was a water issue.
Response from Housatonic Valley Well Pump Services, LLC
"Thank you for your business, it was a pleasure."
Tom F.
Apr 2020
Ralph came over amidst the outbreak of Covid-19 and was determined to make sure my family and I had running water after my water line cracked. He was very quick to respond and take action to get us our water supply as quickly as possible. He showed genuine concern for our well being and did a great job in giving us quality service for reasonable cost.
Response from Housatonic Valley Well Pump Services, LLC
"Thank you, it was a pleasure to do business with you. We appreciate your kind words. Stay safe."
THOMAS T.
Mar 2020
Ralph quickly diagnosed the problem with my system and recommended a solution. This is a very professional company, I would recommend them to anyone.
Response from Housatonic Valley Well Pump Services, LLC
"Thanks for the recommendation, we appreciate it!"
McDonald H.
Mar 2020
Well Pump Repair or Service
Ralp the technician who came out proved to be a very conscious,, determined reliable worker.He was haven sent
Response from Housatonic Valley Well Pump Services, LLC
"Thank you! Glad we could help you out!"
Arthur H.
Feb 2020
Well Pump Repair or Service
Great service , on time , satisfied
Response from Housatonic Valley Well Pump Services, LLC
"Thank you, glad to help!"
Richard R.
Feb 2020
Well Pump Installation and Replacement
Knowledgeable... took the time to explain my options and was not quick to push costly repairs when they were not warranted
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Richard. Happy to hear you were happy with our service. Thank you for your business."
Marsha P.
Jan 2020
Well Pump Installation and Replacement
I was told I would get a quote for another service they offered and to date, I haven't received any.
Response from Housatonic Valley Well Pump Services, LLC
"Hi Marsha, Thank you for bringing this to our attention. We will review this and be in contact with you shortly. Thank you for your business!"
Aman S.
Jan 2020
He was the only one tried to help. Although I made it clear that I am looking for a residential water filtering solution specialist but the one Introfuced by Home Advisor were for commercial or were not in my zip code. Except Ralph. Ralph although was far away from my residence but so nice to agree to come from his CT area to Westchester NY to do the job. We are very pleased with the quality of his work and the price. Ralph is a true professional who want to help customers to the best of his ability.
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Aman! Glad we able to help you out, it was a pleasure doing business with you."
Jim R.
Dec 2019
Well Pump Repair or Service
I woke up Christmas Day without water and knew it was the well. I reached out to HVWP via Home Advisor, and Ralph called me back within a few minutes. On Christmas morning. And he came to my house and diagnosed the problem (correctly, too) - also on Christmas morning. And he would have done the job that day, too, if I'd really needed it, but I could wait until the next morning. He showed up when promised, the morning after Christmas, and within about four hours I had a new well pump, new wiring and a thoroughly professional installation. Ralph was cheerful and obviously very knowledgeable. The price was fair. I can't say enough good things about Ralph, his help, or his firm. If you have problems with your well or your water tank, he's the one you want to call.
Response from Housatonic Valley Well Pump Services, LLC
"Glad you had a great experience! Thank for taking the time to share it, we appreciate it!"
Hien P.
Dec 2019
honest workers and bery fair and responsive
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Hein, for your business!"
Amy B.
Dec 2019
Well Pump Repair or Service
Ralph really saved us this weekend! Our pump broke on Saturday and he was here within 24 hours to fix it. We didn t even know where our well was and he found it within minutes! He had the broken pump out and fixed within hours. He is super professional and knowledgeable and really put us at ease. He explained everything he was doing along the way and gave us a lot of good advice to keep our new pump running. It is so comforting to know we have someone to depend on for our future well pump needs. Do not hesitate to contact Ralph for any of your water needs!!
Response from Housatonic Valley Well Pump Services, LLC
"So happy we could help you out! Thanks for your business and the great review, we really appreciate it!"
Lauren F.
Dec 2019
We had an excellent experience working with the HVWP Services. Ralph saw the project from start to finish, answering every question along the way. He was knowledgable, professional, courteous, and a pleasure to do business with. He also explained the entire process and provided us with an education on our well and water.
Response from Housatonic Valley Well Pump Services, LLC
"Thanks, Lauren! Glad to help!"
Licensing
Licensed*
Trade License Number
PLM.0289196-J1
Trade License Locale
CT
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Housatonic Valley Well Pump Services, LLC is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Housatonic Valley Well Pump Services, LLC accepts the following forms of payment: CreditCard
No, Housatonic Valley Well Pump Services, LLC does not offer free project estimates.
No, Housatonic Valley Well Pump Services, LLC does not offer eco-friendly accreditations.
No, Housatonic Valley Well Pump Services, LLC does not offer a senior discount.
Yes, Housatonic Valley Well Pump Services, LLC offers emergency services.
Yes, Housatonic Valley Well Pump Services, LLC offers warranties.