Get matched with top heating and air conditioning pros in Canton, CT

"Dustin and CCC did wonderful work creating a new bathroom and remodeling a bedroom for our house. What was most positive was Dustin’s energetic interest in the project, dedication to seeing the project through to make it come out with high quality, and persistently spirited good will. There were two aspects that didn’t work quite optimally: (1) The crew took much longer to finish than they promised (the original time was “1-month +” but over two months passed and there were still lingering issues---see below.) If you hire them, I recommend having it written into the contract exactly when it will start and end, including a specification of what the consequences will be if the job isn’t done on time. (2) They didn’t know what to do with our laminated wood floors. They needed to put down protection for the dining room floor which was damaged by the construction traffic, and they had trouble patching and refinishing the floor in the bedroom after removing a wall. When I asked Dustin to address (2), to his credit he was ready to bring in a floor refinishing specialist to fix the issues at a very favorable price to us. At that point, unfortunately, we couldn’t afford the interruption it would cause to have this repair done at that moment. In response, Dustin gave us a discount so we can address these issues with a profession flooring company in the future when we’ll have a good opportunity to vacate the house for this purpose. I recommend that if you need wood floor work done, you make sure there is an agreement in the contract to have somebody with wood floor expertise address that part. In all, Dustin was generous and willing to try to work with us when there were issues. I know that his company has also been generous about helping people who were in need in the past. This is a quality that I particularly admire in a company, so we still feel very positive toward CCC, but I have identified the issues we had in hopes that they won’t be issues for other clients in the future."

"It went very well. I sent pictures at their request and Mike was able to tell me that they couldn’t retro fit a new part for such an old laundry tub. He suggested a couple of options and we came up with a good solution. When Greg came to switch out the tub, he noticed some serious problems with our waste pipe. We agreed that the pipe should be replaced. We were grateful that he spotted the problems before they became an emergency."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"It was Saturday afternoon. When I saw water spreading on my basement floor, I called Nutmeg. Within 15 minutes, I got a call back from a tech. He said he could be here within 20 minutes, and he DID. He cleared the drain from the evaporation pan. All is well, and I was satisfied with the weekend charge. Super service. Have used Nutmeg in the past for my HVAC work, and will always use them in the future."

"He did a very good job and five star rating."

"It been excellence. He's great."

"A first class operation!"

"Very Well. William Brown and his crew made great suggestions. Very timely communication. He suggested getting an energy audit which saved me a lot of money."

"Do not recommend. Paid more than $600 labor and $100 in parts still didn’t work. Told to spend $600 more to try replacing other pieces on a 5-year-old boiler BUT thankfully, I called another company before burning all my $$$; the other company arrived the same day, diagnosed the actual issue, and fixed it within a 1-hour service call charge. The Shaffer Beacon technician who visited twice repeatedly complained to us “just replace the stupid thing” and “I don’t do low voltage systems” and seemed very unsure of what to do. Significant portion of $600 in labor for the two visits seemed to be for reading the manual we keep next to the unit. Shaffer Beacon customer service confirmed they provided the expected level of service and correct charges. Thus, they charged us for not knowing what to do and an unneeded part replacement."