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"It was an overall positive experience. It took less than one week from the time we placed the order until the system was installed. They came to do the installation the day they said they would and it took one day. The only issue I had is that some of the crew members were not very friendly; I had to point out that one of the units was not level (that was corrected) and the cleanup afterward was not very thorough."

"Joel was responsive and very peofessional. He was able to narrow down the problem quickly. I will use his hvac services again."

"The boiler installation job was done great. I even accepted an annual service plan to keep up with proper maintenance. They are wonderful to work with."

"This was a very last minute hire. Everyone involved was gracious and helpful in getting this request met. Joseph, our tech, was knowledgeable, efficient, professional and courteous."

"Matt and Harvey were professional and very clean. Two of our neighbors hired them to clean their HVAC ducts and dryer vents. We will have them back and refer to our family and friends."

"The plumber was berybeasybto deal with and very experienced. He did a great job."

"Joe and his crew did an excellent job installing new boiler and indirect hot water system. I made the decision to convert to gas and replace my 21 year old oil fired boiler. Everything went along smoothly and professionally. Joe kept me informed every step of the process and job was completed on time. I would definitely recommend."

"We had a great experience with this company. They were respectful, skilled, and thorough with our gutter cleaning. Everything was done efficiently and professionally."

"Correctly diagnosed and fixed a problem that other HVAC comps you couldn’t find."

"I needed quick service on a 45 year old hot water boiler in a 1938 house I recently purchased.  While I could get the pilot light lit, nothing I did could get the boiler to fire (water was circulating).
On Wednesday I contacted Pelletier Mechanical as Gary (the owner) had been out giving me estimates on the various repairs and modifications I wanted to make.  While Gary was out of the office training (again), Laura his admin arranged for Bill to come out on Friday.  She provided an estimated cost (right on) and a 2 hour window.
Bill showed up on time and after a brief discussion get right to work.  Bill spent about 15 mins. systematically determining why the flame would not light.  He discovered that there the gas was not making it to the main control valve.  He reset the safety shut off valve and the problem was solved.  He then checked all the radiators to make sure that hot water was making it through out the house.  After we determined that the upstairs radiators were not getting hot, Bill checked the water pressure and determined that the pressure was insufficient to fill the upstairs radiators in "real  time".  He suggested that the culprit was the 45 year old water valve and pressure release valve which being cast iron tend to corrode and clog in time.  He proposed a replacement solution and priced it out, and offered to pick up the parts and replace the valves that afternoon.  I decided to wait a few weeks so I could consider replacing the entire boiler.
While we were waiting on the boiler to come up to heat, Bill and I walked through the basement looking at the existing plumbing, tracing the water flow path and discussing the possibility of replacing the hot water tank with a tankless unit. (The hot water run is about 60-65 feet from HW tank to kitchen, bathrooms, etc.)  Bill, like Gary, is knowledgeable and informative.
I will have Pelletier Mechanical  back to do more work on the house."