Get matched with top foundation drain installation pros in Berlin, CT

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"It went very well. The problem was fixed completely. I'm very satisfied. I thought the problem was simply a defective pressure relief valve. Not the case - the problem was a water logged expansion tank. Joe drained the system, installed a new expansion tank, a new automatic water feed with back flow prevention, a new 30 psi pressure relief valve, and a new automatic air vent. All the replaced components were old, so it made good sense to me to replace them. Joe even installed shut-off valves on the water feed and expansion tank line so that if new the expansion tank ever becomes defective, it can be replaced without having to drain the system. When everything was installed, Joe refilled and purged the system and thoroughly tested it before leaving. I am completely satisfied with the worked performed. Excellent work and good value."

"Both my wife and I are extremely happy with the work that Arnold, his dad, and his helper did to remove the old wall, prepare a foundation, and install a new colonial fieldstone wall. Plus, I got to keep the old stones for my own various projects! ARNOLD’S MASONRY & CONSTRUCTION LLC is an “old world” craftsmanship company who cares about the quality of the work & the details. It really shows in their final product! I would very highly recommend them for any projects!"

"Easy process from quote to work complete. The crew worked on a few small projects -- fixed a damaged wall, repaired flooring, and installed a new toilet."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"They installed a French drain. They also maintain it. They do great work and are very responsive."

"They were very hardworking and professional. The driveway came out beautifully. They also put underground drain pipes from two down spouts. This was a great idea that we hadn't previously thought of."

"James came to my home and look at my pool cement project to replace and add new and gave me a awesome price that also I was able to do a cement slab for my kaziboo i strongly recommend them did the project on time and keep me updated on everything and clean after them self from start to finish."

"The reason I first hire them is to look at the boiler to reconnect the pipe so I can get it tested. The plumber came and he told me he does not do that work. They lock you in with the deposit and so you use it or loose it. The work that was done was okay. To reconnect two 1.5" drain pipes for $450.00 is a lot of crap. I would not hire anyone that would ask for a deposit, for it is the games that they play. Use it and they still charge you more for the job."

"Very pleasant and responsive. Good quality work, Took a long time to install but I wasn't in a rush so it worked out."