Get matched with top foundation drain installation pros in Berlin, CT

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"It went very well. The problem was fixed completely. I'm very satisfied. I thought the problem was simply a defective pressure relief valve. Not the case - the problem was a water logged expansion tank. Joe drained the system, installed a new expansion tank, a new automatic water feed with back flow prevention, a new 30 psi pressure relief valve, and a new automatic air vent. All the replaced components were old, so it made good sense to me to replace them. Joe even installed shut-off valves on the water feed and expansion tank line so that if new the expansion tank ever becomes defective, it can be replaced without having to drain the system. When everything was installed, Joe refilled and purged the system and thoroughly tested it before leaving. I am completely satisfied with the worked performed. Excellent work and good value."

"Both my wife and I are extremely happy with the work that Arnold, his dad, and his helper did to remove the old wall, prepare a foundation, and install a new colonial fieldstone wall. Plus, I got to keep the old stones for my own various projects! ARNOLD’S MASONRY & CONSTRUCTION LLC is an “old world” craftsmanship company who cares about the quality of the work & the details. It really shows in their final product! I would very highly recommend them for any projects!"

"A soft wall due to improperly installed gutter by some other entity or homeowner caused water to constantly leak into the wall from the exterior roofline. This soft wall grow moldy and become riddled with pests/bugs. The contractor identified the potential issues, agreed to explore and open the walls and discuss the conditions, made sound recommendations for repair and did exactly what was noted in the repair (replaced a load bearing exterior wall, fixed the sill plate, completed the roof, shingles etc. and closed up the walls on the inside with insulation and sheet rock.). The work was timely, well done, the workers were clean as they did the job and kept the rest of the property clean. The manager of the job David Apel was and is an excellent communicator with phone/email/text and photos of processes and progress. I am going to use this company in my own investment endeavors on other properties and projects given the level of finished work, the timing and especially the level of detailed communication."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"They installed a French drain. They also maintain it. They do great work and are very responsive."

"The Perez crew replaced my patio and walls. The location of this patio required them to wheel barrel the gravel quite a distance. They made so many trips and they started and finished within a week. They cleaned up, replanted perennials and planted grass. It looks beautiful."

"James came to my home and look at my pool cement project to replace and add new and gave me a awesome price that also I was able to do a cement slab for my kaziboo i strongly recommend them did the project on time and keep me updated on everything and clean after them self from start to finish."

"The reason I first hire them is to look at the boiler to reconnect the pipe so I can get it tested. The plumber came and he told me he does not do that work. They lock you in with the deposit and so you use it or loose it. The work that was done was okay. To reconnect two 1.5" drain pipes for $450.00 is a lot of crap. I would not hire anyone that would ask for a deposit, for it is the games that they play. Use it and they still charge you more for the job."

"Vincent Police, the owner, started and completed the work as per the schedule. He was on site the majority of the time both supervising his crew and performing the work. He kept me informed on a daily basis and was very helpful explaining the scope of work as it took place for removing the slab in my 2 car garage and pouring a new reinforced slab. The finished product has a professional looking appearance and the crew left a totally cleaned site. I'm very satisfied with the work and i recommend AA Outdoor Services for similar projects.d"