Get matched with top foundation drain installation pros in Middlefield, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Joe and Larry were wonderful! We bought a new house that needed work, including a serious issue with how our water heater was installed (without a pressure release valve!). Joe came by and looked at it all and because the situation was dangerous he and Larry came the very next day. Their estimate was clear and the job came in at the estimate (with one small additional nal.repair they found taking a part the toilet.). They walked me through everything and made me feel at ease. These are our new go-to plumbers!!"

"I had this company install my kitchen cabinets they did an excellent job and a finished on time"

"Rick did an amazing job fixing the crack in my basement foundation. The company is very professional, knowledgeable and affordable. I highly recommend this company to anyone needing waterproofing in their home."

"The reason I first hire them is to look at the boiler to reconnect the pipe so I can get it tested. The plumber came and he told me he does not do that work. They lock you in with the deposit and so you use it or loose it. The work that was done was okay. To reconnect two 1.5" drain pipes for $450.00 is a lot of crap. I would not hire anyone that would ask for a deposit, for it is the games that they play. Use it and they still charge you more for the job."

"Very pleasant and responsive. Good quality work, Took a long time to install but I wasn't in a rush so it worked out."

Hi, welcome to eastcoast roofing, and masonry where all your home improvement problems can be resolved. Just a click of a button. We are a family Rund and owned company and has been running for over 20 years. I am originally from England and my knowledge with brick. Stone and masonry work is second to none. I enjoy dealing with customers and given great ideas and to bring in the old world craftsmanship to the table. I am third generation in this business so i am very well experienced in work. I provide. The quality of my work speaks for itself. That's why I offer my service with no down payments upfront. Cost Because I believe that customers should be able to see the finish of any product before paying any money. Given the chance on your project, I'm sure I can accommodate. Any needs necessary and make you very satisfied with any outcome. I provide. Please feel free to go over to my website and take a look at existing works or any questions you have. Please don't hesitate to contact me. It doesn't hurt to see what I'm all about. If necessary, you can contact me direct on 475-296 0660. Please call for your free estimate. Thanks, the team at EastCoast. James and ray.\n

"I hired Nixon to install a microwave. Nixon came in, got to work right away and finished the job promptly. I'd highly recommend him."

*****Call Today for an Estimate @ 475-279-4864***** With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!