Get matched with top foundation repair specialists in Bantam, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Claudino was very easy to work with. He finished my patio and did repairs to my front steps quicker than I thought. He kept me informed and he and his workers were always professional. We are very happy how things worked out."

"Leonard and his crew did a magnificent job rebuilding a set of stone steps topped with concrete slab and repairing a field stone foundation wall that water had damaged. He and his crew are both skilled artisans and artists. He is polite, honest, and hard-working, and his services, quite reasonably priced, are worth every penny spent. Hire this man."

"Aaron Lenker add Corbin Gillichbauer of Groundworks leveled concrete walks around my corner lot in Montoursville Pa. They arrived around noon time and were finished about 5 1/2 hours later. They did their work very professionally. They did an excellent job. I would rate their work 5 of 5 stars."

"Efraim Perez is the best I've ever hired for crack repair and filling. He responded quickly, arrived exactly on time, stood behind his work, was pleasant and professional. He's great, insured, and solid. I would hire him for other projects too. Highly recommend."

"They did an excellent job of fixing a water problem that we had our garage. I am pleased with the results and highly recommend them."

"Ervin H Construction rebuilt our retaining wall that collapsed due to years of erosion. The wall was 60 feet long and 12 feet high. He came up and gave us a fair quote, told us what the project would entail, and the anticipated start date. He followed up and started right on time and came everyday to work on our project. In a world where it is sometimes difficult to find anyone who is responsible or wants to work, it is a breath fresh air that Ervin and his crew were there to help us. His work ethic is phenomenal. The project was completed on time and he fixed our yard up to the condition it was in before he started. We are so happy to have made a relationship with Ervin and his company."

"John and his team did a great job. We contacted them to fix concrete steps in our back yard leading to our deck and he was able to provide all options for replacement, costing and timing. He was very respectful of when we wanted to get the project done and I felt like he knew exactly what needed to be done. I would highly recommend John and his team to anybody who needs masonry work."

"We had 12 windows replaced on our old front porch, challenging dimensions and added a larger storm door, again very challenging and he and his co worker did a beautiful job and they cleaned up their work space every day."

"Very professional and fixed the cracks in the garage the best that I can tell. Expensive fix but well worth going with the carbon fiber, you get a 15 year transferable warranty with it. Only deducted half star because they didn't show up on a modified scheduled date."